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Docusign app if signer is on an Apple phone

apavlick
Listener

We've successfully installed and used the DocuSign Integration. We noticed that sometimes we do not receive the "remote control" button. We tested with Android and Apple phones and it seems that Apple phones cannot be given remote control. Is there a solution to this?

3 REPLIES 3

Bort
Community Champion | Zoom Employee
Community Champion | Zoom Employee

Zoom Apps are not yet supported for use on the Zoom mobile apps. Participants must be connected through the desktop client to see and use the Docusign, or any other, Zoom App. 

I am still having problems with iPhone being able to sign through Docusign when in a Zoom meeting. Not able to give control to client.  Is this still not available?

apavlick
Listener

Thanks @Bort. Hopefully, it won't be too much longer. It does work with Android as the recipient/signer.