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How to retrieve recordings

Yogaloom
Listener

I have just downgraded to the basic Zoom package and lost all of my recordings. Is it possible to retrieve these in any way or if I upgrade again will these be available? Thanks

3 REPLIES 3

LuisaMenano
Listener

also would like to know the same as the above question. I am willing to pay to retrieve the recording (done in 2021). Would that be possible? 

SB_rivhs
Listener

I also recently lost a recording and cannot the last 40 minutes. Its as if it stopped recording the meeting and also turned off my closed captioning at the same time but I was the only host and I know I didn't stop it since I use it as a reference when compiling minutes in meetings.  Anyone know if there is a way that Zoom can recover?

Sign in to the Zoom web portal. In the navigation menu, click Recordings. Click the Local Recordings tab. This will display the meeting topic, meeting ID, date and time, computer name, and file path for the recording.

 

Regards,

Will