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Hi. I've been recording Zoom meetings for my podcast, but every now and then, I get logged off the meeting (and I'm the host who's recording). Luckily I can log back on, my guests are still there, and I can start the recording again, but it's embarrassing as the host, and it always worries me that my footage will get lost. Thus far, nothing has been lost, but I do need to retrieve the footage in different folders. Help? 

I have two USB cameras attached to my Mac Mini. In Zoom, they are both listed as "Full HD webcam" and when I switch from one to the other, the camera selected is still the same. I can only get it to use the other camera by temporarily unplugging the first. It appears to be impossible to rename cameras. I make this swap multiple times a week so it'd be nice to do with more easily.

For the last week or so updates to the Zoom Add In for Outlook crash as the installer can't find 5.8.0.110.msi. I've tried removing the Add In and reinstalling but with no joy - same problem. I can't seem to find any site I can download 5.8.0.110.msi so that the installer finds it. Any ideas, suggestions would be most welcome. Be safe.

I am curious to know if any other Zoom customer out there is seeing what I am seeing in the enterprise account I manage...Zoom account size" 45K+We started "monitoring" all meetings that have more than 300 participant connections (not unique user connections, instead the participant count Zoom reports in the API QoS/Call Detail records). On some of those 300+ meetings, we have massive spikes in participant reconnections due to network disconnection errors. To quantify "massive" - sometimes we see 80-100 disconnections in a matter of 1-5 seconds. Disconnects happen for users both working from home and on a corporate managed network... both wired and Wi-Fi. We have a Zoom support case open, and Zoom has investigated their MMRs - stating there is no issue on the Zoom side. Are there other large enterprise customers out there who 1) monitor their meetings for network errors, and 2) see massive spikes at times in disconnections due to network errors? I know we can't control t

Is there a way to adjust the speed of a recording that I am watching? I think I would be able to follow the meeting better if it was speeded up since the people were speaking slowly. I know YouTube has this capability.

Hi everyone, I have a premium Zoom account, which allows me to have 9 unlicensed users. This is fine for now, but I need a way to record their meetings automatically to the cloud. in a way that cannot be disabled. I have tried to do this under "User Management" and "Groups", but any time I start a test meeting as a user, it does not record to the cloud.  I worked for a company that did the same thing, so there must be a way.

Hi All,May the Host and Client both record a session simultaneously or only one at a time?Thank you,Bob128

Hello,We have an auto deletion policy of 120 days.  Does Zoom support or create email notifications for a set time before a file is moved to garbage or deleted from garbage? Thanks,James DickertSenior Applications AdministratorCollege of Charleston

Hey guys, Anyone can help me where i can find all the possible settings working with an API to the zoom meetings. So far i got these ones, but i wanna to be able to change even more settings to an meetings, like lock participants audio and camera functions... meetingdetails = {"topic": "The title of your zoom meeting",                  "type": 2,                  "start_time": "2019-06-14T10: 21: 57",                  "duration": "45",                  "timezone": "Europe/Madrid",                  "agenda": "test",  &nb

Is it possible to download the time in session for those who watch the On Demand version of a recorded webinar?

While hosting a webinar when the panelist shares their screen and selects optimize video and share sound it then shows two gray boxes over what is being shared.  How do we fix this?

Hello, I would like to ask support people in ZOOM company  if they can insert in reminder email some textbox, where I can explain in Slovak language what people should do. I am sending reminder but people (in Slovakia) don't understand english text. I have a big problem with it.  For example in webinarjam you can put your text in reminder.  Could you do some changes for countries in eastern Europe? Thank in advance for answer. ***********

I'm considering upgrading to Pro to help with homeowner's association meetings. If I have the Pro account and schedule/invite to the meeting, do attendees also need to be Pro users to eliminate the 40 minute time constraint?

Hello, yesterday I renamed 30 breakout rooms for a zoom session. When I  opened the rooms, participants could not see the breakout room names I had given each room, they only say Room 1, Room 2, etc. How do I ensure that participants can see the breakout room names once they have been renamed?

Hey, folks. I am using a macbook air connected to a  tv monitor with a usb webcam parked on top. I am a therapist and use zoom primarily for one on one zooms. I never had problems with echoing but ever since I updated a few days ago everyone on the other side of my calls is hearing bad echoing. I even had a new Logitech webcam overnighted last night to see if it was just a hardware issue and that doesn't seem to be the problem. I have echo cancellation set to aggressive. In my one on one sessions my clients say it only echoes if I am too close to the webcam, but I just had to mute myself in a small group meeting bc of the echoing. Any ideas? I can't really move my webcam further away from the tv speakers and wearing headphones all day is too painful. Thanks!

We don't have the ability to 'Join' a private meeting in a Zoom Room from the controller as we do with a public one. We've recently setup a new environment and our users indicate they were able to do so before. Is this an issue with permissions somewhere that I'm missing?

Host member and pollingThe host member cannot participate in a pollingIs there any form so that he is also included?I think that it will be very useful in some contexts.This possibility could be added as an option

Most of our office uses their Poly desk phones. A lot of people have asked if there was a way to disable call notification in the windows app because they wont be answering via the computer. We still want people logged in because we need the instant message feature.  Thanks

Participants can't see my live picture whenever I join a meeting, they can only see my profile picture, Can I get assistance

Hi, I'd like to know how to do for avoiding the disconnection of my session after 40 minutes of inactivity ?I'm the administrator of the account, the lesson is open (but not started), but I'm logged out after 40 minutes of inactivity... Thanks for your help 😉 

Does anyone know if Zoom can tell you how much of a recorded webinar someone watched? eg participant A registered then watched 30 min of the 45 minute webinar and Participant B registered then watched the entire 45 minute webinar.

I am unable to change the setting as the account owner to bypass the waiting room and just use a passcode. Please advise. "Require that all meetings are secured with one security option" 

Which plan I should choose? Pro or Business?Shuld I buy additional tool, add on?I see that I don't have such option in free version.How to use this tool? 

I have scheduled two Zoom meetings with each meeting having a break out session during a portion of the meeting. I have created and pre-assigned individuals to various break out rooms; however, once I launch the meeting, the individuals who were pre-assigned to the rooms are no longer showing up as assigned to a break out room.  I double-checked prior to the start of the meeting and everyone was showing up assigned to a room; however, once the meeting launched, it was as if I had never made any pre-assignments. Help please. Did I read correctly that if someone does not have a Zoom account set up that they are not able to be pre-assigned to a break out room?   

I understood and used the feature that when I choose Mute All, that the Host is not muted, but all others are automatically muted.   We have relatively small Zoom meetings (7 -20 participants). For past several months, when I choose Mute All as the host, not all participants are muted, actually  only about half and I have to manually click mute for the unmuted ones.Any idea why this is happening or how to fix it?