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Newcomer
June 20, 2022
Solved

current plans not visible

  • June 20, 2022
  • 1 reply
  • 1 view

i have a licence assigned to a user. however there is nothing listed in current or pending plans. thank you

Best answer by Mr_Zoomtastic

Hi @User7 ,

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.

1 reply

Community Champion | Employee
June 21, 2022

Hi @User7 ,

Please contact our billing department by opening a ticket using this link: https://support.zoom.us/hc/en-us/requests/new?ticket_form_id=360000983032 please make sure you are logged in with your Zoom account so we can access all the necessary data on our end.



If this helped, please remember to click on the "Accept as Solution" button below.