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Good morning everyone, I would like to remove the possibility for participants to see the people participating in the meeting. How can I do it Thanks Konrad

Our company pays $300 per year for whatever plan we have. We have two administrators - me and Art. Art set up a meeting with clients. But before the meeting started he had a medical emergency and went to the hospital. When our clients tried to get in, they got "Waiting for the host to start this meeting." I tried to go into our account and start the meeting. I couldn't find it - or any of Art's scheduled meetings - anywhere. So no meeting and we looked terrible. What is going on? Why can't I access meetings on our on account. Also  - how much do I have to pay to get actual technical support from Zoom? Thank you.

I apologize if this has already been answered.  I checked a number of responses in support but none were clear enough.  At this time I am a new free user but considering Pro account for longer meetings.  The question is this.  Assuming I host as a paying Pro member are the free accounts that join the meeting bound to their respective 40 minute max?  In other words do all participants of that meeting need to be paying Pro members to attend for longer than 40 min? 

I recently got a macbook and have been trying to download and install zoom on it. I can get as far as downloading it and putting in my password to install, but then something pops up that just says an error occurred and to contact the manufacturer (screenshot below). This has happened every time I've tried to install it, over 5 times now. I have no idea what the problem is and no matter how much I try to google it nothing is explaining the issue. Does anyone know how to solve this?

If I host a meeting and allow someone to record a meeting I initiate, will that give the person access to my account or my account information?

How can I prove who have participated in the Zoom meeting? Meeting log shows only content of chat.

Hello everyone^^I just bought an iMac with a M1 chip, but... I download the Zoom client, but everytime, when I try to install it, I have a error.... Does anyone could help me please^^

Hi every one, Last mars 6th I made the payment to renew my zoom one pro annual account. The money was withdrawn from my card and I got a mail from zoom confirming the payment with an invoice attached. Today as I try to start a meeting the time is limited to 40 minutes and the profile says I only have a Basic account.I've called billing support and are still waiting after 30 minutes, I live in South America, in Bolivia and only the cost of the call while waiting for somebody to pick the phone is over 30 $us.I've also try the Chatbot which is not helpful at all. I seems crazy Zoom doesn't have a better support for its customers.

Hi, I have a Zoom Pro account and have configured multiple licensed users. Can these users schedule meeting at the same time and record those meetings? Thank You,Anitha

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You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit. Pero tengo una licencia ya comprado por un año Reuniones De ZoomProActualice su cuentaCANTIDAD1PERIODO DE SUSCRIPCIÓNAnualFECHA EFECTIVA DEL SERVICIO13 feb 2023ESTADOActive SIGUIENTE FECHA DE LA FACTURA:SIGUIENTE IMPORTE DE LA FACTURA:13 feb 2024 ya no se que hacer

Hi,Meeting on Zoom BASIC can last 40 minutes only.I am on Zoom PRO - no limit on duration .I need to designate tutors to host meeting for 1 hour. They are on on Zoom BASIC.Can I designate a tutor to act as a host using their basic account, and would it enable them to host a meeting longer than 40 minutes?If not, please suggest an alternative way, please? Thanks!

Quando estou compartilhando a tela e gravando. Aparece meu vídeo e dos demais participantes. Eu preciso saber onde mudar a configuração para que apareça só meu vídeo no compartilhamento. Ou seja só a minha janela de vídeo. 

ウェビナーの参加者フォローアップメールについて確認させてください。ウェビナーには大きく以下の2種類があると認識しています。　①参加者の事前登録が必要なウェビナー　②参加者の事前登録が必要ないウェビナー ②の場合に、ウェビナー後の参加者フォローアップメールを送信することは可能なのでしょうか。この場合は出席者レポートにメールアドレスが出力されないので、メールの送付先がわからず送れないのではと考えています。

I am trying to disable the "Require that all meetings are secured with one security option" setting but the toggle switch is disabled and gives the message below.  Please advise. "Per new security guidelines, you cannot change this setting. Please contact Zoom Support for more information."

I want to see which members have viewed our yoga class recordings to analyze the usefulness of recording and saving. We consistently run out of space and would like to fix this issue ~ perhaps with not recording classes if there's not a great demand.

I recently updated your program on my laptop.  Since then the video starts scrambling across the top of my head the videos of the others in the meeting and it is in black and white.  Once it starts it will not stop.  I have deleted your program from the laptop and reinstalled, but it keeps doing the same thing.  It also happens to others on their laptop that meet in the same meeting. I hope you can find the reason or a solution.  My computer is around 6 years old, but I recently also had a system update as well.  I have a Toshiba running on Windows 10. Thank you.

Hi everyone, I'm looking for a way to have multiple users receive a call and whoever picks it up - they handle the call from thereon out. So far I've reviewed the following call routing methods but none fits my use case: Auto receptionistsCall queuesShared line groupsThe sticking point is that some of the "members" must be an external numbers. Does such call routing method exist in Zoom phone? In the graph below, imagine if Carly and Grant are cell phone numbers? ThanksBoyan  

hello, I paid for a subscription for one month but I didn't receive the email and when I log in Zoom I'm listed with a basic plan, please help me

I can't make 2 meetitng at the same time. Zoom want to finish previous one. I know that is casual problem for Zoom but at the website is no solution for this. Could you help me how can i fix this?

Hi everyone, I'm curious if anyone has figured out how to use Poly Obi 302's multiple POTS ports? I have several of these and they work just fine using LINE-1 but I see that there's another POTS port there: LINE-2 so I was curious if someone has successfully assigned an extension and/or DID to LINE-2 and if yes - how did you do it? Also any licensing implications to be aware of? Obviously to get the Obi provisioned on Zoom a device license will be used but what about the ports themselves?Thank youBoyan

We have users that are part of our inbound call queue who occasionally get a few seconds into a call when it then drops. Following that, if the person calls us back, the person who took the original call does not see the call coming in through the queue. It doesn't happen all the time, and the person who is left off the queue is back in the queue when the next phone call comes in. Any advice?

I have been paying zoom £15 a month for nearly 3 years I log into today and see no record of my money,  I am not allowed to talk to a human as they say I pay nothing and ltd my call to $0minsWhere is my money.  It is not helped by having Parkinsons's Disease and nobody from Zoom will speak to me Can ANYone Help Me 

Is there a different license SKU needed for Common Area phones in Zoom Phone, versus the standard license that gets assigned to a normal User's phone? 

Our current land line numbers and local service resides with Verizon. However, we have a separate long distance carrier, who also has our 800 service.  For now I was going to leave the 800 service but want to port all the other numbers to zoom phone (Pro - Unlimited US Calling).  Is there something different that needs to be done in the porting process in this case?