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We are planning a multi-day event that will have participants from across the globe. We would like to offer on-demand webinar sessions each day that participants can access when best fits their time zone. We will also be offering live, moderated sessions at specific times of the day.  I've done a few test events and cannot seem to find a way to have a pre-recorded, on-demand (simulive) session just available for the day without assigning specific time slots. Am I missing something? Or, to achieve having the on-demand content available all day do I need to have it appear as multiple sessions throughout the day (which - is definitely not optimal and will be confusing to participants). Thanks in advance!

I upgraded my account to Pro, but my meetings always stop in 40 minutes. Why is this happening after I paid for it? Please help me lift the restriction. Thank you!

Hi, We are running a single webinar using Zoom Events. I did not realise that registrants must have a zoom account to register for the webinar. Even with email access, the registration process  (with a verfication code) is cumbersome on potential attendees. What solutions exist to ease up the registration process? Is it possible to integrate with another platform (Eventbrite etc)? Many thanks  

Hello, I'm aware that Basic users are limited to 40-minute calls that they host. Is this the same if you JOIN a meeting, that you DIDN'T host?

Using Win 11, OBS 29 virtual Camera with latest release of Zoom. In OBS I can change from one scene to another, but Zoom will not change. I can only use Zoom with the original scene selected in OBS. This is severely limiting the benefit of Zoom.   Has anyone else had this issue? It started after moving to Windows 11

 Hello We cannot pay by credit card for your product (Zoom One Pro Annual) and want to switch to payment by invoice by bank transfer.  With an annual subscription. I asked your colleague Serpil Cetin a question, but I never got an answer. Who will help me with the issue of payment for your product?

I am the interviewer for the job position. The meeting is arranged by the HR team using premium organization email. I clicked the "record to the cloud" button. Now, I can't find the recording ANYWHERE. For your information, my account is not premium. Please help me.

I'm running Ubuntu 21.04 and recently updated to the latest available version of Zoom for Linux. I was able to connect to meetings fine, but accidentally logged out from my zoom account. Since then I haven't been able to log in. Every attempt gives me a 'Timeout' error with no other message (same is true for sso or google login). I also can't join meetings, after loading for a while it gives me a 5003 error. The weird thing is, login and joining meetings both work when I run zoom as root (using sudo). Does anyone have any ideas for what could be the issue? I'm assuming it's a problem with permissions, but I uninstalled and deleted every reference to zoom I could find (/opt/zoom, ~/.zoom, and ~/.cache/zoom), then reinstalled and it still doesn't work. Thanks in advance!

Hi  I have been trying to cancel my account for months and they keep debiting and sending invoices! Help! Does anyone know what to do. Can't reach them by phone and get no response to my email! Have already stopped the direct debit! And now I am starting to get emails saying they failed to debit. Can anyone possibly help me?

Recently in our meeting we had a zoom bombing experience.How we can protect our meetings from zoom bombing ???is posible to speak or chat with participants in waiting room ???ThanksMichael K1

Hello zoom peeps and pros, I'm hosting my first ever online seminar in a month and before I post the announcement Im double checking that I have what it takes! I know I can have up to 100 participants, that would be a great problem to have. It will be either 2 hours or 2.5 hours. I would hope for 20-30 peeps if super lucky. I found a checklist for Zoom webinars that is super helpful and also overwhelming. I was hoping it was as simple as emailing the registrants a Zoom link and have watched enough Seminars to know what I want with chat feature and sharing a Powerpoint doc (50 slides). I don't need to purchase a co-host license, will just let my colleague who is attending, watch the chat when i turn it on. What else do I need to consider? I saw a post about not selecting 'Requiring attendees authenticated users to join' - so that participants can join with just a browser and not need a Zoom account. Check. good to know. Other question: Do I have to purchase a Webinar feature ? Or c

Hi all! I have an inquiry that is very similar to this post here.  My organization is moving from Avaya IP Office and over to the Zoom phone system. They are very rigid on their usage of desk phones and they all want to continue to use them as the primary means of making and managing calls; very few were interested in using the desktop app.  With our Avaya system, all of the 45 staff members have one phone number and one extension. The phones allow us to have 3 lines for calls (and our front desk employee has up to 6 available). Is it possible to replicate this behavior in Zoom? We are using Yealink T46U phones and I know that within the phone itself we can define the line keys, but Zoom will overwrite it each night when it re-provisions. I thought that maybe we could use the provisioning templates to set the first couple of line keys but I'd assume Zoom would take priority over it again. Any suggestions on how to swap between more than two calls on a desk

HiI’m part of a small non-profit organization that uses a pro account for our meetings. The member that created the account is now withholding access to it and says they will soon delete it. Is there any way we can preserve the meeting id so we can continue to use it if/when they delete the meeting? The zoom id has been widely enough distributed that it will be painful for quite a few rather non-technical people. Thanks in advance for any help you can offer.

Hi,Can zoom auto delete a recording with a few days of it being shared?Or can it remove access to the recording after a participant has viewed it once? Thanks.

I have forgotten my password.   When I go to "Forget" I don't receive an email.   Can you please help?   Mary

I have a MAC Book Pro version 12.2.1, processor 2.7 GHz dual-core intel core i5, memory 8 GB 1867 MHz DDR3. I have the latest edition of windows installed because I prefer their products.  I have a job interview and the potential employer / interviewer sent me their Zoom link. Here is my question: I want to download a professional virtual background for this interview. If I am using their zoom link can I still use the virtual background? I was thinking of even using a blurred background. Is this possible if I am using their zoom link? If I can use my virtual background how can I successfully achieve this? I am somewhat challenged in this area.  Thanks.  

Zoom Virtual Background is not loading on my Samsung android phone

Has anyone tried to create a virtual background that allows for a mostly transparent background while having something like a logo static in the upper-right on the screen behind the user? I see the functionality of this is Video Filters with frames and various other images in combination with a user's actual background, but I do not see a way to add custom video filters. I tried uploading a 1080x1920 transparent PNG with logo into the Virtual Backgrounds, and I just got a black screen. Thanks! 

   

Hello - has anyone had this issue? I'm wondering if it's because my Zoom login is via Facebook.I registered for an Event that took place yesterday. I received an email from the host saying the recordings were available. When I tried to access the recordings, Zoom showed, No Recordings Available. I tried a different browser but ran into the same issue. I reached out to the host who shared a link. He then wanted me to click on Previous Events then Lobby. But my account is showing no Previous Events even though I had registered for the event. 

Coucld you please tell me how to purchase Zoom events on a monthly basis and not on a yearly bsis as I am

Hello everyone, I tried to install Zoom on a MacBook Pro but when I install it, it shows a fail message, it says the installation program failed and I don't have any error code or something like that and I really need Zoom on my Mac, does anyone have a solution please ? Indeed, I double click on the package, it opens the installer, then I click on Continue, then on Install, it asks for password or to use Touch ID, then I put my finger on the button, it configurates the installation and then it says that installation has failed, so what should I do ?Thanks everybody!

I dont have a phone number but i have 2 numbers for my employees. My question is how to set up voice mail for the user phone number. for ex by default i got an extension 800 (  owner) and when i go to phone settings under my extension is that like a generic voice mail for all the phone numbers or is there a separate voice mail for each user? 

Hi. I have invitation to ZOOM meeting which is expected 1.5 hour long. I have ZOOM Basic plan (40 minutes limitation). I do not organize this meeting, I'm attenter. Can I stay on meeting all 1.5 hour or is it necesary to purchase ZOOM Pro plan? It is one time action for me I'm not using ZOOM for other meetings.

We have a Zoom meeting that most folks connect to via smartphone or computer. However, occasionally people need to dial in, bypassing the Internet. This means that the passcode has to be numeric. Upon testing, it seems that merely choosing the digits that correspond to the web meeting passcode does not work. There are two possiblities I see: either the web meeting passcode must be changed to numeric or else there is a separate numeric passcode. How can I set a numeric passcode for dialing in, bypassing the Internet?