Zoom will not install on iMac OS Ventura | Community
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Explorer
July 25, 2023
Solved

Zoom will not install on iMac OS Ventura

  • July 25, 2023
  • 2 replies
  • 31 views

I have downloaded the latest Zoom app from the website, but whenever I try to install it says "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance"

 

But Zoom has no technical support unless you are a paid customer. I guess freebies get no help.

Best answer by Gabriella_UpNxt

They don't support paying customers either - except through email - which they don't respond to. Try this fix: drag the installer from your downloads folder into your applications folder and then try to install it. This installed it on my Mac with an M2 chip, running ventura 13.4.1 - - HOWEVER - the log in doesn't work for me. Soooo I don't know what to do ... 

2 replies

Explorer
July 26, 2023

They don't support paying customers either - except through email - which they don't respond to. Try this fix: drag the installer from your downloads folder into your applications folder and then try to install it. This installed it on my Mac with an M2 chip, running ventura 13.4.1 - - HOWEVER - the log in doesn't work for me. Soooo I don't know what to do ... 

Newcomer
August 14, 2023

OMG Gabriella, it worked!👏 

Explorer
July 26, 2023

Gabriella,


You rock... It worked


Chris