regarding the invoice | Community
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Newcomer
August 23, 2023
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regarding the invoice

  • August 23, 2023
  • 1 reply
  • 0 views

dear sir / mam I cleared my past due .. I have no pending.. but my plan is not upgraded to pro level..it still in basic... I paid 15576 for annual period.. but my account is not upgraded..please help me

 

Best answer by S_K

Hi @Lukebarnabas 

 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.

1 reply

S_K
Community Champion | Employee
S_KAnswer
Community Champion | Employee
August 31, 2023

Hi @Lukebarnabas 

 

This Zoom Support article offers guidance: Troubleshooting paid account still showing as basic

 

If you need further assistance, please reach out to Billing by chat.