Is institutional account free to use zoom? | Community
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Newcomer
November 5, 2024
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Is institutional account free to use zoom?

  • November 5, 2024
  • 2 replies
  • 5 views

Hello,

 

I am a employee at Harvard, I can sign-in zoom website with my Harvard account. However, I can only set up a meeting with 40 min time limit. Shouldn't scheduling meetings without time limit be free for Harvard account?

 

Best regards 

Best answer by jdott16

Hello,

 

This would be a question for one of your Zoom account admins. I would advise reaching out to an admin to verify your license which will further inform you of what your time limit should be. 

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

2 replies

jdott16
Community Champion | Employee
jdott16Answer
Community Champion | Employee
November 5, 2024

Hello,

 

This would be a question for one of your Zoom account admins. I would advise reaching out to an admin to verify your license which will further inform you of what your time limit should be. 

 

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

Thank you,

Jake

Ysun_hsphAuthor
Newcomer
November 12, 2024

Hello Jake,

 

It seems that my account has been reset by click a 'SSO' button. Now should be able to schedule meetings without time limit.

 

Thanks,

Yeping