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We recently merged one account into another (both are PRO) and personal meeting ID for the one that merged now comes up with a note that that feature has been disabled.  The personal meeting ID for the main account is working fine. How can I enable a personal meeting ID for both accounts? Do I have to separate them again?

Is there a way to submit a group of people at the same time from the waiting room into a meeting or do I have to admit each one separately?

Hi. Recently I currently cannot receive external calls to my Direct number in Zoom, but I can call out. Is the system down?

We have Zoom Phone Basic.  Callers are able to leave a message at our number (just tried it myself), but neither the call nor the message appear in the appropriate tabs in the Phone section of the web portal.  What am I doing wrong?  

It started yesterday. I open a meeting as host, but the participants cannot join because it says Waiting for the host to start the meeting...Into settings, meeting, security I tried to disable the waiting room, but nothing. pls Help

HiI want to set-up a webinar where only people are allowed based on a list from the client.I have found that I can import a CSV file but then people can only join trough theirpersonalised link send trough Zoom is seems.But the client want to send a link himself to these people, so 1 link.Is there a way to get a general meetinglink where people are just allowed if they log-inwith the credentials uploaded from the CSV ?When I try to copy the link from an invite to one person and try to log-in with anotherlog-in that is also in the CSV, it does not allow me acces.Thank you !

Was it really that necessary to close my first post with an auto generated reply? I need actual help here. I have looked into this error and it seems that you guys have hardware banned my pc, which is extremely rude, also your appeals department doesn’t do anything as I’ve seen from other people. So please a real person help me!

I have tried everything and zoom support has not gotten back to me and it has been 3 days, someone please help

2 weeks my video disappeared and now it is a black screen with a slash through a camera.  I have uninstalled, reinstalled several times.  I have checked camera settings in windows - which allows.  I have even updated my camera driver for my laptop.  Still not working and cannot get any answers.  Help!!!!!

I tried logging into a webinar and got an error message saying "You must update to the latest version of Zoom to join this meeting." It looks like I have the latest version (I'm able to log in and send meeting invites) and, at any rate, don't see a way to update it. Can anyone help? TIA!

Hello, group, first time that I write here. I'm having trouble sharing a screen in a zoom meeting. Participants see obstructing black rectangles on the screen. I honestly don't know what to do anymore. Here I attach an image.

I recorded a zoom recording yesterday and it is still processing 24 hours later. Any idea how to remedy this? Any other recording I have done has taken only a few minutes to process.Many thanks

When starting a new meeting and joining the meeting, there is an error code 13224 displayed. Unsure if anyone can help with this issue. Many thanks!

Hi, My porting order was completed today and I want to use it with my Zoom Workplace app. I have been in the administrator settings, but I cannot assign it to myself or any other extension. I have 2 licenses, but only one phone number available, which is one that the system generated. So I have two users, but only one phone. What am I doing wrong here? I tried searching and the chat agent, but I am getting nowhere and my company is not receiving calls!

I just created a Zoom pro account for my business and want to customize my personal meeting link that includes my business name in the url. However, I do not see this as an option in my profile or personal meeting room settings. Am I missing something?  Can anyone assist? 

Hello,can i set the waiting room to start 5 minutes after the begginig of the meeting? 

Hi Zoom Community, Wondering if there are updates on how well Chromebooks perform with Zoom events. Many of our clients will have Chromebooks. Does the Chromebook add-on help here at all?  Thanks in advance,Deborah

Hello! I am running a zoom with about 100 people, many of which will be calling in separate from their video.We have had trouble with audio being in one room and video in another for those calling in separately.If I have participants select THEIR OWN room will that solve this problem?Thanks! 

I am just trying out my first real webinar several people from Canada have told me they can't register for the event. It will only allow people from the US to register. I can't seem to find where to change that to allow them to register. Any help would be greatly appreciated. 

The Whiteboard editing icons do not remain selected for next use.If I want to add text multiple times, I have to click the letter T every time, and change the color every time.The same applies to lines and pen.Why don't these settings remain as previously set?Am I missing a configuration?

During group meetings, I have the "gallery" view, but when I record the meeting, it is recorded in the "speaker" option, which means that the person speaking is recorded in full screen, and the other meeting participants are not visible. Has anyone faced something similar? Is it possible to change it somewhere in the zoom settings so that the meetings are recorded in the "gallery" option?

Hello, A number of our people run Zoom meetings in a recovery community.  We're as subject to "bombing" as anyone else, and when one of us gets "hit," we try to get screen names of the offenders so we can share them with the group, to be on the lookout for these people.  I got hit last night with three of them doing the usual jitterbugging all over the screen so they're hard to identify, and was busy enough that I really couldn't get more than one screen name.  I removed them, one by one, and reported them to Zoom. What I'd like to know is, is there any way I can retrieve the screen names of the people I removed and reported, so I can alert the rest of our community?  Not that this is any guarantee of anything... if they had two brain cells to rub together, they would choose random names each time.  Are they recorded somewhere, or is there somewhere I can access records of people I had to remove?  Something like that?  Short of recording the

Good morningOn October 6, 2024, we held an autism conference. I activated the record button. When I check my email I do not have access to the video. Could you please help me recover the recording?Thank youCarlos VillalobosPresident

Hello,My account was added as an admin by another account, but I am not receiving any email notification about it. What could be the reason for this issue?Thank you for your help!

In every one of my summaries the following paragraph shows up Improving Project Structure and CommunicationThe team discussed the need for a more comprehensive and detailed approach to their project, with a focus on the importance of understanding the customer's needs and pain points. They agreed on the necessity of a more structured and organized process, with clear roles and responsibilities assigned to each team member. The team also emphasized the importance of effective communication and collaboration to ensure the project's success. They ended the conversation with a commitment to work on these aspects and reconvene to review progress This is never part of the meeting, I am curious if anyone else has this happening.