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when hosting a zoom meeting with an iphone 17 pro and the audio is coming from the church's audio system via a 3.5 mm line, the voices are find but music cuts in an out.  I want to turn on wide spectrum on the phone but it is grayed out.  On a iphone 12 there were no problems.  I have original sound selected in zoom but I think the phone is filtering it.  Thus I want to select wide spectrum in the control panel of the phone. Any thoughts would be appreciated.

i'm using windows and can't share screenerror 117001

Payment paid but still account is suspended in zoom

We have hundreds of T14 and T14s Lenovo models ranging from Gen 2 to Gen 5 modesl with Intel I7's and integrated Intel HD/Xirus graphics.  We've been seeing an uptick in more users experiencing locking up/freezing/rebooting on our deployed windows 11 24H2. Earlier this year we had to have people switch to Direct 3D9 on there zoom settings and or disable hardware acceleration as we were having a variety of issues with our Generation 5 Intel T14s being very unstable with zoom.  however, it looks like the more recent Zoom Workspace no longer allows users to change those settings and we are now having an uptick in more crashes/blue screens/random restarts on our Generation 5 Intels with i7 Pro cpus.   I came across this post indicating that Lenovo is at fault due to drivers from Intel?  I would really like to know Zooms stance on this, not just pointing the finger at Lenovo

Had a recent update to Zoom app on Samsung Tab A7 Lite tablet; the meeting room no longer shows media controls... | symptoms | - 'Always Show Media Controls' is 'ON' in settings- Before joining a meeting the preview screen shows the media controls; once meeting is joined, no media controls are visible- - Tapping anywhere / everywhere on the meeting screen results in 'notta', no media controls- - Only way to show media controls is when entering picture-in-a-picture feature by selecting the Samsung Android Recents Button and selecting Zoom | actions taken |- 1) Rebooted tablet = notta- 2) Cleared Zoom cache = notta- 3) Uninstall / reinstall Zoom app = notta Thanks in advance for any support provided... have a great day  

I'm posting this for a friend who has a problem with Zoom on her Samsung Android tablet.  The controls have disappeared and don't appear when she touches the screen meaning she can't change to gallery view nor put her hand up to answer during a congregation meeting, it's been like this over a week. The Samsung tablet is fully updated (and strangely her daughter who has the same tablet doesn't have this issue), and we've tried uninstalling and reinstalling Zoom from the Play Store. Any ideas on what else we can try? BTW this is in the UK. Cheers

I have a brand new Google Pixel 10 Pro XL. It has 16gb of RAM and runs Android 16. Zoom app version is 6.6.5.34303 (Oct 20, 2025). The chip is a Tensor G5 (arm64) and GPU is Imagination PowerVR DXT-48-1536. It appears that the blurred background feature is not available. Following the instructions in the support documentation here, I expect to see "Backgrounds & effects" on the menu, but it's not there. The system requirements give specifics around certain chips that are supported. Pixel 10 Pro's GPU is not listed but it also says that Google phones are supported.  This is the 5th gen of Tensor chips so you think they'd have adde

Hi there,  Am looking to bulk download Zoom cloud recordings, Do you know of any apps that will do this,  ThanksAlan

Workflow automation is a software-driven process that automates tasks through rules or workflows between systems. These can be conditional (if-then scenarios) or sequential (linear order) triggers. Zoom Workflow Automation specifically allows users to create automated workflows across Zoom services and third-party applications, enabling both simple one-step processes and complex dynamic workflows with conditional logic, loops, and delays.   🚀 How common workflows help make your workday more productive: Meeting Documentation: Automatically create and update docs from AI-generated meeting summaries Daily Chat Briefings: Get automated summaries of important chat channels Quick Response System: Set up emoji-triggered automated responses for common questions

My goodness, I hope somebody can help me here. I'm trying things that I've spent 3 hours reading about and already tried. I have been using zoom for fitness/yoga/nidra classes for 3 years no problem. I got a new IMAC this week to replace old one and all of a sudden zoom isn't allowing music at the same time as my voice teaching. My voice quality is terrible if music is playing, I've tried to sharing musician thing being on etc. Please, I really welcome your input here, even if you think its seems obvious. I've got a ticket drawn up with Carla and sent a sample of how crap it all sounds, and has heard nothing now!

I’m trying to set up SSO and SCIM integration for a Zoom application in my tenant. I followed the documentation and configured everything according to the guidelines. Provisioning appears to be working correctly when I check the Zoom user administration panel. However, I’m unable to sign in to Zoom using my Microsoft credentials — it throws an error attached for reference. I reviewed the App Registration section and noticed that no permissions were being requested. I manually added the User.Read.All permission, but the issue persists. Could you please help me troubleshoot and resolve this issue?Sign inSorry, but we’re having trouble signing you in. AADSTS650056: Misconfigured application. This could be due to one of the following: the cl

Hi AllQuestion - please can someone offer some insight?!I recorded a meeting.  I have downloaded 3 files .  I can edit the transcription in word no problem BUT I cannot figure out how to edit the captions on the video.  All instructions say press "play" and the transcriptions will appear on left hand side, you click the pencil image and edit.  BUT all I see when I press play is the recording with the captions appearing which I can turn on or off. 

⁉️ How can we use any Tools, AI Companion or whichever, to generate content from my previous, Post Zoom meeting when Admin did not select on  transcript? Thank you YR. ⁉️We need to get transcripts generated from a previous zoom meeting we had.  We unknowingly did not include this AI feature.   crazy sad 🤪🥲.  HELP!   Please advise ☀️⁉️

I’m running a bot app built using Zoom Linux SDK. The app is running in Ubuntu 22.04 Docker container. I’m providing SDK JWT token, local recording token, meeting ID and password to intiate the bot auth. The bot is able to join my meetings and initiate raw recording. I get the popup in the meeting saying “This meeting is being recorded”. But I’m never getting any callback for onRecordingStart callback that I’m passing to recordingCtrlEvent->setOnRecordingStart of IMeetingRecordingCtrlEvent. Meeting SDK version that I’m using is zoom-meeting-sdk-linux_x86_64-6.6.5.5692. Also I can see some ALSA logs in the console.ALSA lib control.c:1528:(snd_ctl_open_noupdate) Invalid CTLALSA lib control.c:1528:(snd_ctl_open_noupdate) Invalid CTLALSA lib control.c:1528:(snd_ctl_open_noupdate) Invalid CTLALSA lib control.c:1528:(snd

My organization has hundreds of recordings from weekly webinars over the years. Is it possible to generate a transcript for these existing recordings and if so, how would I do this. All my searching only leads to generating transcripts going forward and the answers do not seem to be applicable to this specific use case.  Thanks

It's 2025 and people have been posting about this for multiple years now, yet when caller is sitting in queue they have no option to use IVR to Breakout to leave a voicemessage or similar. Most systems even have option to request a callback and sit in callback queue, but we are not asking for that, just simple expected ability to leave a voicemail. Callers dont know they want to leave voicemail if they think they are going to be answered promptly, but reasons arise that they need to jump off phone and want to leave a voice message instead. Why is it so hard for Zoom to add this basic capability?

Hello,My Zoom desktop client repeatedly freezes/hangs during meetings. It happens even when my camera is off — typically while others share screen or have video on. This seriously affects my work; please advise exact steps to diagnose/fix. Environment & symptomsZoom desktop version: 6.5.5 and several previous versions.OS: Windows 11.GPU: AMD Radeon RX 9070 XT with 25.10.30 Adrenaline drivers.CPU: i5- 14400 F.I reproduced the freeze reliably during screen sharing sessions or when participants have video; sometimes it happens even when no cameras are active.Browser-based Google Meet work fine on the same machine. What I already triedToggled hardware acceleration options (on/off).Reinstalling Zoom.Launched Zoom with various flags:--use-angle=gl,--enable-features=Va api Video Decoder,

Hi there,Since an update a few weeks ago, Zoom keep using my camera after the call has finished (the blue light on my camera remains on and the "Zoom is using your camera" message is present in the taskbar). If I try to make a second call the camera will fail to initialize in Zoom. The only way to de-allocate the camera without a reboot is to go into task manager and kill all zoom processes, even after exiting Zoom. Has anybody else come across something similar?I'm using Window 10 and Zoom 5.15.3 (18551).  

My group has existing published meetings with existing zoom ID's and passwords that do not show up as scheduled meetings in the zoom account.  To improve management and security of the meetings, I want to do the following tasks:1.  Put them in the schedule, but zoom doesn't seem to let me use the old meeting ID's, it wants to generate new meeting ID's.2. After updating the schedule, to make the passwords more complex for security purposes.3.  Start using a "Claim host" key - right now these meetings do not have that. Anyone have experience and suggestions with that, or do I need to start from scratch and re-publish the meeting links? Thanks!

Hello!I'm sandra Benetti, user of zoom i need to share sounds through itunes in zoom meeting.zoom workplace 6.5.12 (14128)itunes 12.13.9i tried to use musician mode in zoomi tried to use audio parameter set to direct sound in itunes (instead of windows audio session) the sound is "cheap" and distordedwhen i use another player, it worksdoes anyone has had the problem and solve it?i'm running windows 11 on an acer laptop AMD Ryzen 5 5625U thank you for reading my posthave a nice dayregards,Sandra 

Hello. I have a dual PC streaming setup where I'm sending audio split up in Voicemeeter Potato on my gaming PC to my streaming PC. Whenever I'm in Zoom and screen sharing in a meeting, I can share my screen but the audio doesn't work. My audio input in Zoom is set to my Microphone (B3), and my audio output is set to Voicemeeter Input. The only way that I seem to share audio with my screen is if I add the audio to B3 as well, but this will cause the mic audio as well to send to the streaming PC. Shouldn't the audio from my PC come from the audio output in Zoom and not the audio input?

Hello, I am experiencing a weird issue with the notifications on the Windows Desktop app regarding caller id notifications. So, when the pop-up shows up on screen it is only showing the caller phone number but not the caller id name. It used to show the caller id name in the past but has not for at least the last month or two. The caller id name does show up in the call history though. We have another user, and they receive the name in the notification just fine. Plus, I receive the caller id name in the mobile app notification.  I am the account admin and have not made any changes to the account settings in the past several months.  I have also reinstalled the program on computer to see if that would solve the problem but has not. Both users are on the same version of the program. Any insight would be great on how to resolve this issue. Thank You

I started having this problem yesterday, Nov 6, 2023.  I can't get past the Zoom launch page when I click on the hot links to meeting in my email.  I tried the Zoom chat bot and they referred me here.   I cleared my cache and temp files and still didn't work.   I uninstalled and reinstalled Zoom and still it is not working.  I can get in on the Web app but that is super laggy and not a viable solution.  I can get in on my iPhone, but again not a sustainable solution.    I appreciate any help figuring this mystery out.

Hello, We've recently run into an issue with some of our booking pages and feel it might stem from  misunderstanding how the host distributions options work. Hoping someone can help clear this up. Priortize fairness (the option we had selected): At a certain point users were no longer able to book any new appointments with our hosts at all as it would appear all of our hosts were considered either "overbooked" or unavailable (even though some of the hosts had nothing in their calendars at all). Troubleshooting the booking page confirmed this.This was a major problem since we cannot be in a situation where there are no booking slots available and these "overbooked" hosts were only technically overbooked if you looked at the entirety of the booking page and not the day itself. (example: 3 appointments in the next 3 months isn't really considered overbooked unless all 3 are on the same day). We've now change

I've set up a number of recurring meetings over the past two years. Until very recently, when I went to the "Meetings" page in the app, each one was listed once, which should be all that's necssary.  Suddenly as of about a week ago, each one is showing up on the Meetings page 22 times!  I haven't changed anything that I know of.  How do I fix this?  I'm afraid to delete any of the repetitions in case I wind up deleting the whole meeting. Thanks!