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Under "In Meeting (Advanced)", the "Automated captions" toggle is enabled. However, the CC tool (with the text "Show Captions" or "Hide Captions") no longer shows up. Did it move somewhere? How does a participant (not a host) turn captions on or off now? I'm using Zoom client 6.2.6 for a Mac with Apple silicon running macOS 15.1.

Hi All, I just got SMS set up on my Zoom phone account and I am trying to use that number to set up a Venmo account for our non-profit. However, I am getting an error "To use Venmo, we need your mobile phone number" Has anyone successfully set up Venmo using their Zoom phone number? Any tips on how to make that work? I have already managed a test SMS to the phone number, so I know the SMS is working

I had an appointment with a doctor via a Zoom link provided. Before the meeting I redownloaded the app but don't believe I logged back into my account and just pressed Join. There have been some billing concerns, and I was wanting to show we do not meet the length that was charged. The doctor has the same meeting ID every time and I know what time my appointment was so can pinpoint that. Any help would be appreciated. Thank you,

I have been using Zoom since 2020 and its the best app that worked for me during my classes and meetups during that time, I used to store messages video clips and every small memories that I had in my personal space to save in zoom (our own chat space). After online classes and everything came to an end I had stopped using Zoom in 2022 and had never used it ever since, but did login to a mobile from a PC. Today I finally logged in to my laptop after 2 years of not using it, just to see all my messages and files that were sent to my personal chats not there, I have never faced this with zoom in all the 3 years of my usage. Was this something that happened after a new update or version release? Is there any way to get all those back?

Our opening times are from 8:00 a.m. to 12:00 p.m. and from 1:00 p.m. to 6:00 p.m.There is a one-hour lunch break from 12:00 p.m. to 1:00 p.m.However, in zoom I can only record one continuous opening time per day.Does anyone have an idea how to solve it?Thank you, Michael

Hello!Our work conference is limited to pre-registered participants (by csv upload) who have been forwarded access via an emailed link directly from the Zoom Events platform.After testing we noticed you can forward the sent email (link) to an outside person and they can self-register by accessing the join button and requesting a code.How do I delete this self-registered option?Thanks 🙂

My camera just shows a grey screen on my Zoom desktop app.It's fine on the zoom web app and on my laptop's camera app. Running Win 11 Home. I've tried:- Restarting computer- Re-installing zoom workplace app- Checked camera privacy settings- Checked for laptop driver updates None of which have worked I'm on a paid account and haven't been able to use this for work! I've been using my zoom on my mobile phone as a workaround, but that's not a long-term solution.

It would be great if we had option for, the summary report to be written in the first person for the Host (instead of using the Host's name). Who can I submit my suggestion(s) to and where?    

I bought the zoom plan for a year and turned off auto renew (as many sneaky apps do this) and now every time i boot up up the zoom app or login to the web i am treated to an annoying banner that my plan is expiring and i need to reactivate. When i spend money for the whole year i don`t expect to be annoyed like this. Not even Amazon do this you get an email a few days before to remind you - you don`t get banners for the next 11 months.If it was the last month of my sub i could get understand the banner but right from the start? it's not on.I know what you`re thinking - just turn it back on until just before it renews but this is not the point but who knows if we'll even have a planet in 11 months time and they'll just laugh if you have auto renew on and forget.If this annoys you friends please speak up

Zoom Support provided this solution to make Poly desk phones such as VVX and Edge series immediately dial without pressing Send button.   WARNING -  MAKE SURE THAT EMERGENCY NUMBERS LIKE 911 in UNITED STATES ARE TESTED Add the following sample Dial Plan into a Provisioning Template , then the users will not be required to press the “Send” key to initiate a call on the Poly phones:dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[1-9]xxT|**x.T|+x.T"dialplan.digitmap.timeout="3|3|3|3|3|3|3|3"chatgpt explains:please describe what this poly dial plan does - dialplan.digitmap="[2-9]11|0T|011xxx.T|[0-1][2-9]xxxxxxxxx|[2-9]xxxxxxxxx|[1-9]xxT|**x.T|+x.T"dialplan.digitm

I have a user who's hosting several hours-long meetings/workshops. She always records these meetings. I have all users on our our Zoom account set to:Auto-record meetings (though the host does have the ability to start/stop the recordings at their leisure)Record to our Cloud Storage (this cannot be changed by non-admin hosts)On review of the recordings after the meetings, however, she's noticed that the recordings are sometimes cut off. About a month ago, it was about the last 10min that wasn't recorded. Not that big of a deal, though still annoying. But for yesterday's meeting, a whole 1.5 hours wasn't recorded. That's a big problem. In the last 3yrs of using Zoom and being an admin, she's the only one I've come across having this problem. She is not the first in our organization to host and record long meetings. Additional details: She has a Pro License assigned.She should ha

HELP PLEASE!!!I can't get the sound to come through the microphone on the Studio Display on Zoom, it's still heard on my macbook, and no sound comes out either

Hello, I have some doubts which I hope the Zoom community can help me with. I am using a paid account to create a zoom meeting for my staff. After my staff joins the meeting, I passed the host to my staff and leave the meeting. After I've left the meeting, can I create another meeting on the same day? Thanks

I just started having an issue in Team Chat with my screenshots I take not showing a preview on my screen, and when someone sends me a screenshot, I get Unable to Preview. I can see the screenshots fine on the web app, and on my phone app, but I cannot see it on my desktop app. I have looked at every setting I can think of, but I can't figure this out. Anyone know how to fix this?   

I dont know what to do.. desintall and reinstall ?

When using automatic proxy settings in Firefox on Windows 11, the meeting link does not work.I have found that if I specify a PAC file in the manual settings, there is no problem.I know that this can be worked around manually, but this makes the automatic settings meaningless, so is there anything I can do about it?I don't know if this is a Firefox problem or a Zoom problem.I have confirmed that there are no problems with Chrome and Edge.

I started a zoom - sent myself a link to that meeting to also join with my mobile. When I click the link - it's telling me to install Zoom. I already have Zoom on my phone and it is updated ???

I have Workplace Pro, doesn't expire until April 2025, but when I go to schedule a Webinar, it says I need to upgrade to Zoom Workplace. No other options other than the one I've already paid for. I've got screenshots but obviously can't post them here

showing Zoom windows during screen share is not workingI have completed all of the steps several times. including restarting zoomTo enable or disable Showing Zoom windows during screen share for all users in the account:Sign in to the Zoom web portal as an admin with the privilege to edit account settings.In the navigation panel, click Account Management then Account Settings.Click the Meeting tab.Under In Meeting (Basic), click the Showing Zoom windows during screen share toggle to enable or disable it.If a verification dialog displays, click Enable or Disable to verify the change.(Optional) If you want to make this setting mandatory for all users in your account, click the lock icon , and then click Lock to confirm the setting.Sign out of the Zoom desktop client and sign back in.Alternatively, you can exit the client and re-open

What tool can I use as a guest in a meeting to have subtitles in the meeting language (English) and in Spanish? SPANISHTengo la siguiente situación. Entré a trabajar en un proyecto multinacional donde las reuniones diarias se realizan en ingles (mi nivel de ingles es B2), estas son coordinadas y programas por el cliente a través de Zoom, y muy pocas (solo las que nosotros organizamos) se programan por nuestra herramienta empresarial que es Team. En ninguna de las reuniones se puede hacer uso Inteligencia Artificial como COPILOT u otras para obtener transcripción en el idioma de la reunión ni resumenes. Actualmente yo uso Apowersoft en mi computador para grabarlas. Busco soluciones para: a) Que me traduzca en tiempo real y solo para durante la reunión a Español. Esto me ayudaría a entender la reunió y a responder en ingles las preguntas

I have created a webinar and included a practice session option in it. The host started the webinar for 5 minutes and then after the actual webinar, participants joined the webinar. After using the Get Participants list of webinar API I am getting both the time of the host i.e. the practice session time and the real webinar time in just one object, can someone please help me segregate them?

Hi Team,I'm following the instructions in the "@zoom/meetingsdk-react-native" package official Docs and have reached the point where I need to copy the mobilertc folder from the Zoom SDK for Android into the React Native project. The steps I followed are:Copied the mobilertc folder from zoom-sdk-android-6.1.5.23231/mobilertc-android-studio/mobilertc to the react-native-zoom-sdk/example/android directory.Updated the build.gradle file in the react-native-zoom-sdk/example/android directory by replacing:gradledependencies.add("default","com.google.android:flexbox:2.0.1")with:gradledependencies.add("default","com.google.android.flexbox:flexbox:3.0.0")However, after making these changes, I am encountering the following error when building the project: What went wrong:A problem occur

I accidentally blocked a user from my recurring   meeting, how do unblock them?

Hi,  This has happened a few times recently. During screen share when passing Remote Control of the keyboard and mouse to an attendee a double cursor displays for the attendee. Only one of these cursors controls the clicks they have caused sessions to be cancelled as they are impossible to navigate with. Any Advice ? TIA

I can't register for that event. I live in the UK and there is no state nor province.