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Hi everyone,I've got a question.I've got my main domain for g-suite. My brand name has changed so I've added an email alias and it's set as default in my gmail account. It works perfectly for sending emails. However when I send out an invite via zoom, it still shows my ''old'' domain. I've tried to change it in Zoom settings > Only show default email when sending email invites. So it still doesn't work.Maybe I need to change something with users? I don't know because with users it still shows my old email address. Thanks in advance! 

I am looking to see if I can download past meetings for quality assurance. Is this possible?

It would be nice if the settings page for video camera would allow the user to set the camera zoom-in/zoom-in setting. For example, I may want my camera to be zoomed in more. Also, although the video camera zoom is fine during setup with my green screen, it automatically changes during a meeting and zooms out to maximum width view. This shows background items beyond the left and right borders of my green screen. There appears to be no way to control it to make it zoom in.

Hi, I work as an assistant and schedule lots of zoom meetings for my boss. I've noticed since the update (we have Version: 5.16.10 (25689)), that every time I schedule a meeting and add it to my boss's calendar and invite the other attendees, once I save the event MY gmail is automatically added as an attendee. So then if I'm not in the meeting I have to go back in and delete myself. Is there any way to turn this off? 

The zoom timer app is not working on my mac. It comes on when I start a meeting, but once my mouse moves off the app, aAll I get is a black screen. I can't change the time duration, I can see anything, and the display on my video does not change. The OS is 10.14.6 (Mojave).

I'm struggling to work out how to reasonably control a Dalite projection screen using Room Controls and a Global Cache IP2CC.  The JSON examples for the IP2CC use a "position" key-value pair not documented elsewhere, and, according to the only provided example that makes even a vague attempt to explain it, then uses an "automatically generated 'power' method" to provide control.  That's also not documented anywhere I can find. The example code produces an "On" and an "Off" button for each declared contact closure "port".  That is far from ideal, as the projection screen's movements are triggered by instantaneous contact and are stopped automatically by a limit switch.  Further, when declared at the "port" level, as they are in the examples, these controls can not be hidden. We would very much like to be able to create our own methods for these operations, so that they can be individually hidden, controlled discretely, and tri

We have a user reporting that when entering a meeting with another user via ipad ios Zoom client, when screensharing they are reporting they are not having access to the Annotate and request control button. To specify they see this issue when the person they are meeting with that is. They use a PC, HP specifically. We have a test meeting where they met w/ support to test this out and they provided screenshot of this function not working. Apparently it is by design that when an iPad is joining a Zoom meeting and does a screen share, the Annotation option is not there.  As of now we only have the following workaround for this: User can join via Mac client and then use the Advanced sharing option to share via Airplay —> iPad. This way the annotation option will appear.Users is not satisfied

When Clips was initially rolled out, it worked fine.  A month or so later, my microphone and camera are blocked.  Our State IT has stepped into my computer to adjust the privacy and security, but they are set to allow access.  Several people on my network have the issue and some outside the network....with the same originator/admin of our licenses.  I can make silent clips., but the beauty is being able to talk and explain as I am clicking away.

Hello, ⏰I noticed yesterday that the Zoom Timer App is now rectangular...😳Is there still a way to keep access to the beautiful round timer that was there before?we can still see  it on this Zoom Support page:https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068677if so, how  do I access the round version of the timer please?Did I miss a setting?When did this change happen? I am on mac Ventura, on a M1 MBPbut it is the same on a Window computer. that I just tested with. Also My Zoom is up to date with the 6.3.6 (47101) version as of this January 22nd 2025Thanks! 😃 Here are 2 pictures showing the change from Round to Rectangle Zoom timer App.Thank you for your help! 😃

I am a non licensed User in an account with a Pro license. The Account Owner has a Pro license and the Account Owner has 7 Users in the Account, all non licensed.  Three of these Users (including me) have the Account Owner Host key so that one of us can start our monthly Zoom meeting when the Account Owner can't attend. The account was set up in 2020 by myself. I set up a recurring, no-specific-time meeting which has been used since I set it up in 2020. I don't recall exactly when Zoom rolled out expanded chat options but at the time I set up this Meeting, I enabled the account setting which allowed the chat to be saved to the Host's local computer and the Host would email the chat out to our guild members.  Later, when other chat options rolled out, I enabled those advanced chat settings in the Account Owner Meetings tab and the Account Management Settings- Meeting Tab. Both were enabled the same way. In other words they are enabled to

All of a sudden nothing happens when I hit 'launch Zoom' button on my Lenovo tablet.  Have cleared cookies and restarted tablet and reinstalled zoom but no improvement.  Any ideas plz?

We have been trying to set up the customized channels for Zoom updates. We have created a few different channels and there is an option to set a channel to "No limitation" settings. What does that mean? We are assuming that it will keep our Zoom apps up to date without ever changing to any specific build but not sure. I haven't been able to find any documentation about it either. Does anyone know what that settings mean? Thank you!

How do I obtain permission to record meetings for training purposes?

Has anyone come across this: Our alt. host for the last year have been able to screenshare/share slides as their background. But now when they go in the option is grayed out in the advanced options. - updated accounts- all listed as alt host on events- and one is even a licensed user in our hub   

Help with how to change my virtual background, it shows the foreground instead of the background images. I have gone through all the chat bot suggestions and nothing is working yet,

Hi Zoom Community!My name is Jerry, and I’m new to this platform. I’ve been using Zoom for meetings and collaboration, and I joined this community to learn more about its features and get helpful tips from other users.If you have any advice for a new member or resources to recommend, I’d love to hear them. Looking forward to connecting and sharing experiences with all of you!Best regards,Jerry

I am hosting a meeting with 10 breakout rooms, each room will have a trainer. Can each trainer share his presentation in his own room at the same time as other trainers are sharing in their room?

Hi I am hoping you can help me with a problem that has just started. I am a long term zoom user and have not had problems with my camera during zoom meetings until about 3 days ago. Now I find that at varying times during zoom meetings my my zoom video suddenly stops. This is happening when I am not the host but streaming a meeting where someone else is the host. The times when this happen vary. When I try to go back into the camera I was using it isn't there. All that shows up is a virtual camera that refers to my smartphone as the camera. The sound isn't effected that come through a separate usb microphone. I am using a windows 11 HP 64 bite operating system 12th Gen Intel(R) Core(TM) i3-12100 3.30 GHz with 8 GB ram. I have tried two cameras a Razer kiyo and a logitech C270 but had similar problems with both webcams. I am able to go back into video using my smart phone as the camera. I have tried using the camera app when my camera is connected by usb on windows 11 to see if

Since last week, every time I enter in a meeting created by me or somebody else, I cannot listen to anybody, but they listen to me. The audio system is working perfectly and I can use Google Meet very well. It is just when I use Zoom meetings that I cannot listen to the sound.No errors codes.I use a desktop.The newest Zoom version. 

I recently bought a computer and my old computer (On a zoom meeting) would be able to pick up the sound of my guitar and a singing bowl.   The new computer does not.  I have gone into settingsand have chosen the option under audio profile and chosen original sound for musician and "X" high fidelity and I tried also  choosing Stereo audio.  I left echo cancelled unchecked.   Every time I test, I just get my voice and not the musical instrument or chime.   I have also left unchecked  automatically adjust volume.   Any suggestions 

I want to take attendance of participants with video on for atleast 1 hour. I can see that through the 'reports' feature, we can get the details of all who joined but it does not give whether they kept the video on/off and for how much duration. Please help me get this data.Thanks,Bhumika

When the participant videos are not filling the whole frame, they are placed in the center of the window. This can lead to an empty space above and below the video frames. Since the camera is on top of the screen, I would prefer the videos to be as far up as possible. Is there an option to align them with the top?

I have version 6.3.6 installed. How can I use the blurred background. Does this version no longer have it?thanks for your help

I am logged in as part of a company account on my desktop app, but my employment with the company ended and thus I cannot log in through the SSO on the web. Without realizing I was still logged in on my old company account, I recorded a meeting to the cloud today through the desktop app. (I was not the meeting host; I requested permission to record.) The "Open recordings" button on the desktop app shows many old recordings but not the one from today, and I can't log in online to look for it there because of my disabled login. Is there any hope of accessing my recording? 

I integrated zoom with salesforce and every time a sales rep. create an event and add a zoom link to it a second event is created as well. How can I solve this?