Customer Service number/email | Community

Newcomer

Question

Customer Service number/email

Forum|Forum|4 years ago
December 10, 2021
3 replies
51 views

Hello,

Is there a customer service number/email for technical support that could help out ASAP with a question? I am trying to login by entering Join a meeting, entering my ID and then I keep getting a message stating "wait for the host to start meeting". I am the host and it is not allowing me in? Not sure what to do?

Thank you!

Employee

You can see the number of Technical Support in this article.

https://support.zoom.us/hc/en-us/articles/201362003

It would be good to check if you are signing into Zoom with the proper user account when you see 'wait for the host to start meeting.'

Newcomer

that is the worst support page possible.

Newcomer

I want to temporarily suspend my account until September 1, 2022. My group will not be meeting during the summer break.

Community Manager

Hi @johnrgoodrich I don't believe there is the option to temp suspend an account according to our KB on Deleting or terminating your account.

ShadowWalker11x

Newcomer

I'm trying to conect to Support but BOLT is being stupid and spamming