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Hey hey!   I'm a dance fitness instructor, using ZOOM to teach virtually during my in-person classes. I start my meeting, share my computer audio (Spotify) (which is also connected via bluetooth to an external speaker).  I mute everyone in the zoom meeting, including myself, and teach my class. Everything is perfect so far! At the end of class, I do a stretch/cooldown portion, where I need my zoom participants to hear me.  I have an external mic headset, that is connected to my laptop, I unmute myself in Zoom, and I turn down the music on my laptop (which is still connected to my external speaker), and begin my cooldown, while walking participants through the motion The problem:The music from the shared audio is still too loud for my Zoom participants and they can barely hear me speaking in the microphone. Question:Can I control the shared audio volume to only affect the Zoom participants, and not my in-person folks?  (ie: turn the

This has been happening ever since the previous update. It is infuriating. The whiteboard resizes from full screen to smaller size when clicking on any of the tools. It doesn't happen with screen sharing. Only with the whiteboard.I'm using Zoom for windows (11) and have tried re-installing zoom and changing as many settings that I can imagine will work. 

Hello, I have two questions related to the Zoom for SF Lightning Integration and more specifically actions within the OpenCTI Phone Dialer.  My company is using the Zoom Contact Center product for reference, and I have everything operating correctly and have walked through the Zoom Admin guide for setting up the integration for Salesforce - this post is asking about how we can enhance the behavior of the Phone dialer, if that is possible.  Use Case 1We have a use case where if an agent receives an inbound call, and there are multiple contacts and cases with the phone number calling in listed - we have the screen pop set up so that all of these Cases and Contacts will appear in the SF search page - when the agent clicks on any of the matching contact or case records, the Task (i.e. the Engagement, its the info you see when you click the clipboard in the dialer) that is created ultimately at the end of the call lists the last contact and / or case that

Hello, I'm new to Zoom.  I have a work zoom link that I log in from Toronto, Canada and I have to travel to Jamaica and want to continue working remotely.  My question is, do I use the same Zoom address link that I was given in Canada to log in the meeting when I'm located in Jamaica?  Does the Zoom link once given, work anywhere in the world?   Thanks!

Hi there, I was wondering if there is a difference between the Zoom for Government Workspace desktop app msi installer and the regular Zoom Workspace desktop app installer? Thank you!

I  have Workplace Pro.  When I'm in a Zoom Meeting I usually get kicked off at some point.  Is there a reason why this happens?  I feel I pay a lot of money for the service only to get disappointed in a meeting.  What can I do to prevent this from happening.  I am usually on my laptop with this occurs.

I need to know if  a same document can be shared to the attendees  after they are in their Break Out rooms. Can I share  the document on the General Screen so that it is visble to all the attendees even after they are assigned to Break out Rooms?

This morning everything was working fine. Then, suddenly after a meeting I had, every single recording that I have there in the cloud, around 30 recordings needed for work were removed. I’ve paid immediately, however I’m not able to find these cloud recordings. Someone know how to recover it?

if i cancel my current zoom cloud storage subscription will all my past meeting recordings get deleted? i'm not currently using zoom...but i'm paying $40/month for 200gb of cloud storage. i'll likely be using zoom again for work in 4-5 months so was just curious if my recordings would still be there when i resubscribe to the $40/month plan.   

A vertical line of purple dots appear on the right hand of the screen at all times - call or no call.  I've uninstalled the application and reinstalled it, with no success. The lines don't appear on any of my other video applications.

Hi, I am not getting virtual background option in my Zoom app on Oneplus Pad Go. Has anybody faced a similar issue?Is virtual background not supported on oneplus Pad Go? Regards,Ritesh

I'm unable to join in workplace meetings. Keep getting this error.Have put in ticket already.Help!

I'm a newbie. I installed Zoom (on my Mac). Under Settings, my microphone works fine. However when I launch a test meeting, the microphone does not work. Any ideas??

Bought a new Macbook and when I launch zoom it doesn't recognize my ipad's EpocCam.  Downloaded an EpocCam type alternative and that app sees my ipad but Zoom doesn't offer that connection as an alternative source either; when clicking on the video icon.   What switch haven't I clicked that I'm supposed to click?  Downloaded drivers and apps and everything I think I'm supposed to download to both ipad and Mac.... thanks for any thoughts. 

We are doing a live cast on Facebook with zoom and trying to use a 4 mic Boya Lapel system. We had issues where when all 3 host were talking at times the sound was not working properly and out online guest could not hear us. Is there some setting I need to tweek to fix this or do we need to change microphones?

When we transfer a call within the company, when it goes from an extension (eg. 101 to 102), the recording prompt is played again when the transfer has been completed. Is there a way to stop this prompted to only happen when the call starts and not when it is transferred? We have found that clients do not like this disrupting their conversations when they have been transferred, as they are already aware that the call is being recorded. 

Hello,   Some users in our org. experience the UAC prompts while joining to zoom webinar, and we undertand this could be related to group level policy in windows for zoom, so we looking for the  Document for listed differrences between EnforceSignInToJoin and EnforceAppSignInToJoin.if anyone have any idea on it, you may please share with.

I have a meeting scheduled for this Saturday with auto recording to the cloud. While setting up the invitation for people, I clicked the link and accidentally started the meeting. I ended it, and now I have an 11-second recording of that mistake. What will happen on Saturday when I start the meeting for real? Will there be a new recording? Or will Zoom think I already recorded the meeting? This is really important because I need to have the actual meeting recording after the event. Thanks!-Tom 

si conecto mis cascos  bluetooth no se me graba el audio del sistema de la zoom desde apowersoft en cambio graba audio de todo lo demas ya no se como escribir este mensaje me da error de html y lo estoy haciendo sin comas ni acentos ni simbolos a ver si me deja enviarlo

Hi, I have a question regarding the Data Tables. I would like to know why it's not possible to have content body for the rows in a Data Table? My use case is that I have a Board view where I create my tasks and each tasks has columns like Status, Project and Due Date but I also want to have a body, like a normal page where I can write the details of my task as well as adding Reminders. Adding another text field won't do it for me because I need a textarea not a text field, ideally the page itself like Notion.

Hello all.  I've only used Zoom's basic (free) functions but am looking for advice about which plan I may need to upgrade to so that I can accomplish a specific goal.  I am a student doing research requiring interviews of individuals (essentially two party calls/meetings) that I need to record to the cloud and have transcribed.  It seems Zoom might have such capabilities, but I'm not sure how to choose/construct the correct plan.  I think I will at least need Pro, but am not confident I can add on the needed features.  Meanwhile, a Business plan seems like overkill, and I only need one license (not a minimum of 10).  Any ideas or advice?  Thanks!

The feature is turned on and I cannot get a confirmation email to my work email or my personal when I register for webinars I've just scheduled. Even when in the scheduling screen and I click to "send me a preview email" those do not come either. I've checked Junk, Clutter, Spam. Nothing is coming. This is a major feature of promoting a webinar for registration.

We recently had a webinar with 1,700 attendees that had lots of reactions. I ran the Reaction Report and saw that there were many instances of the same reaction emoji being repeated over and over by the same person just seconds apart. For example the report shows the same person clicking the laughing emoji almost 50 times in 15 seconds. I tested this out myself and it's not even possible to press the button that fast. Is it possible that the system is just double counting a single click? Anyone else seen behavior like this? I want to report to my leadership how many reactions we got but I don't trust this data with all the repeats.

Hi everyone. I am hosting a meeting/virtual training that requires registration. Unfortunately, the link to register now brings up a registration form which already has the name and email of previous person who registered! Not sure shat caused this but how can I fix this? I even tried creating a new meeting with a new registration link but it still happened!

We have extensively investigated the Zoom for Webinar out of the box Application for Salesforce.  We use Salesforce Campaigns with Campaign Members to invite large swaths of our constituency to our events.  Our Webinars average 600 invitees. We found the Zoom Webinar for Salesforce App to contain the functionality we seek to be able to have a webinar platform that integrates with the way we use campaigns.  However, there are so many limitations. Zoom Add to Webinar button for Contacts and Leads.  Zoom has an add to webinar buttonKnown limitationscan only add up to 10 members from a listview at a timecannot add members from Campaign Member related list on Campaigns directly nor can it add members from a report.The button can be used to add campaign members using Contact and or Lead Listview or from the Contact or Lead record directly.  However, the button limits the number of invitees added through this feature at one time to 10.  This means if we have