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Hello,I am experiencing an issue with my recurring webinar series on Zoom. The webinar dates were automatically changed without any action on our part, and Zoom sent an email to participants informing them of a schedule change, which is incorrect and causing major confusion.Here are the details of the issue:Issue: Zoom modified the dates without any manual changes from our team and sent a misleading email to participants.Impact: We are losing participants due to this confusion.Could you please investigate why Zoom changed the dates automatically and provide guidance on how to prevent this from happening again?We would appreciate a prompt resolution, as this is affecting the success of our webinar series.Thank you in advance for your help.

When creating an invite, we used to link the add to calendar to our confirmation letter that went out. Now when we click the link to add these events to the Outlook Calendar we get this, does anyone know how to fix this issue so it goes back to link to calendar?

Upon the conclusion of a meeting, we get the AI Companion Summary (which we love), but it doesn't include the attendees or some field that we can use to link this and import it or add it to the CRM system.   We have explored multiple ways to get the AI Summary on the Contact in FreshSales, including Zapier, which currently doesn't support this. The only solution we see is manually attaching the AI Companion Summary to the Contact in our CRM.   We looked at the Zoom Workflows and then using Zapier to put it on the account.  We would forward the AI Companion Summary to a designated email address, and when we forward, we would include the contact's email address in the body that should be put in our CRM.  Then Zapier would run this into the CRM.  This still requires a user to remember to do this, and at that point, they might as well manually attach it to the CRM.   Has anyone done this successfully?  If so, how did you

I am planning to run a zoom interactive workshop in mid april through ticket taylor . I will thinking that I will upgrade my package from zoom business pro to include an add on for a monthly webinar at the start of april . I am trying to avoid the cost of setting this up now but need the webinar link to put on advertising and the ticket Taylor platform .Having never done a workshop/  webinar before , do you set this up as just a meeting  ? If so I can do this as I have access to via my business pro subscription or do i need to stop being tight with my money and buy it now to get the code. Hope that makes sense. Michelle 

Hi,we noticed a change in Zoom's handling of emails: it no longer seems possible to customize the sender name.Lately it is "Zoom" while for us it is important to be able to decide the name of the service we provide through Zoom.How can we change it?  Thanks

I am hosting a meeting that I probably should have set up as a webinar. I need to send everyone a thank you and follow up email but I can’t figure out how to do that on zoom or how to get all of the emails that have registered and out them in outlook or gmail. Please help.  

Zoom has been awesome for remote work, but it has always been annoying that participants can only see chat comments posted after they join a call. Because of this... Links to meeting minutes get posted to chat multiple times at the start of meetings so people who joined later can see them. When introductions are done in chat, people joining a few minutes late don't see introductions they missed. When switching a Zoom call between phone and laptop, chat history if lost. If you get dropped from a call and re-join, you lose all of the chat history. It's not clear who can see which parts of the chat when not everyone was on the call from the beginning. Ideally, the chat history for a Zoom call (i.e., all chat comments to everyone since the call started) would be visible to everyone else, regardless of when they joined (or re-joined) the call. A host could post a link to meeting minutes and not worry about latecomers not having the link.   Will Zoom ever let people see chat comm

 Hi,Sending an invitation by an Email in zoom host session in iPhone 13+ , is constantly fails.Please advise.Regards,Ami Tirman  

Is there a way to automatically export meeting data, comparing invited guests with actual participants, without using VLOOKUP in Excel? Maybe via API or another automated method?---Existe alguma forma de exportar automaticamente os dados de uma reunião, comparando os convidados com os participantes que realmente entraram, sem precisar usar ProcV no Excel? Talvez via API ou outro método automatizado?

I just spent a great deal of time adding contacts in the Personal Contacts List because I didn't want to link to my gmail contact list.  But, when scheduling a meeting, it doesn't seem to pull data from the Personal Contacts List.  What am I missing?  What's the point of a Personal Contact List if you can't use it to invite people to a zoom meeting?

The URL for a regular meeting has disappeared.・Can I go back to a past meeting and set the same URL as a regular meeting again?・Why did the URL disappear even though I never had a regular meeting?

I want to have a monthly zoom meeting/call with a group.Can I create one meeting and use that same link each month?Is there a way to send that link to the group automatically each month? Thanks! 

Hello!I am trying to generate a meeting registration report, and when I enter the meeting ID or the date of the meeting it shows no data. It also shows no data as a result when I search for meetings I have already generated registration reports for in the past. Why is the registration report not generating properly? I am logged in and have done this same process several times in the past.Thanks! Abbey

Can I set a recurring meeting...only for to "the first two" Thursdays of every month?Not weekly, not biweekly.. the first two only, and using the same dial in??We should be able to set this up ourselves.  I do not want to confuse my members .. Help. 

As is stated, I am using an application to share pictures and videos to a second monitor, and am using zoom to share that second monitor. However sometimes after sharing, and sometimes not even after sharing, i cannot click back into zoom without the 2nd screen going black. Anyone have any idea as to why this might be or if there is a fix? 

I understand that we can no longer schedule recurring meetings using our personal meeting id.  Until recently, I never experienced this limitation.  I would just like to register my disappointment with this change.  My clients all know that all of my Outlook calendar invitations have always carried the same personal i.d., and now I cannot continue on that basis.  Zoom says our personal I.D. should be reserved for "unscheduled meetings" but nearly all of my meetings are recurring.  I wish we could return to the way this worked before.  

I was downloading a Zoom recording from Zoom.us and decided to trim the video. Unfortunately, I accidentally trimmed out the part I needed and kept the part I didn't need.Is there any way to undo this trim or restore the original, unedited recording?I haven't been able to find an 'Undo' option, and I'm really hoping there's a way to recover the original file.Any help or guidance would be greatly appreciated!

Is it possible for someone to bypass the waiting room to get into a meeting? If so, can someone do that without being detected?

Oct. 11, 2023Seeing more responses on the issue, I updated my original message to make it more useful. Problem:On my Windows 11 laptop (Lenovo ThinkPad, E495, ethernet wired connection), when I start Zoom (even without signing in, same with Microsoft Team), the internet speed test shows a 30-times drop, from 450 Mbps to ~10 Mbps. Temporary remedy: After your Zoom session, QUIT Zoom (or Team) COMPLETELY so your internet speed is back to normal. You make sure this by clicking the "Show hidden icons" arrow at the bottom-right of your screen to see all the applications running and exit Zoom if it is still there. Attempted fix. It worked briefly for an earlier version of Zoom, but does not work anymore (after Zoom version evolution) as of Oct. 11, 2023 :   1.) Search for the "Control Panel" and open this up.   2.) In the window that comes up, click on the "Network and Internet" link   3.) In there, there will be a link that says "Internet Op

I have set up a number of whiteboards (have purchased the whiteboard add on license) and want to share the whiteboards in separate break out rooms. I want the groups to edit the whiteboards in the breakout rooms and bring them back to the main group.I have not been able to find out how I can share the whiteboards with the breakout groups, I am unable to share the link in the chat as the main chat is wiped when they go into break outs. If I send it as a broadcast message they can't click on the link. Even if I make it one whiteboard to share across all groups I can't not share it to the breakout rooms like you can with a shared screen. I have reviewed all similar questions in the community and have found no solution, I have done the training with no solution to this problem shown. Please advise.

HiAs my first thread disappeared here a second try. I often have the following problem while hosting a zoom meeting.The audio and video is working fine, so my internet connection in generell is fine. But it looks like that zoom is stealing all my bandwidth. I cannot use my browser or other apps that needs internet connection (like App Store on my MacBook).I was using zoom 6.3.10 and am updating it to 6.3.11 right now. But I don't think that the problem will be gone then. My problem is similar to https://community.zoom.com/t5/Zoom-Meetings/Zoom-or-Team-slows-down-internet-speed-by-30-times/m-p/122236/thread-id/69875.Unfortunately I don't see the option "Conference Bandwidth Performance --> Gives maximum bandwidth to the conference app in use ON/OFF" on my MacBook or anything similar in zoom.

It will be nice for auto forward meeting to a mail list. I'm doing so using role on Gmail , but it's somewhat limit.

Just last week, my students haven't been able to get into my weekly meeting. Each student registers for their own log in link and for years all has worked fine. Now, almost all of them are unable to get in because it says Registration Closed. But, I've not closed registration and can't figure out how to open it. And, the oddest thing is that one student could get on today but everyone else couldn't. I've updated my zoom  to the latest and it is still happening. I use Chrome on a mac. Please help. 

Hello. I'm studying Zoom phone to deploy to a customer company, and I'm wondering if a Zoom Phone IVR can redirect calls to a Zoom Contact Center voice queue (with ZCC queue capabilities). Is that possible?

When in zoom meeting my chat window does not have emoji option. Happens whether attendee or co-host. All other attendees have it.  This has been going on all week.  I have used multiple computers, multiple zoom accounts, and reinstalled zoom twice.