Products

Can someone be notified on their phone when is not logged in ? We have been using Skype but we can't find this setting on Zoom

I am running the latest and greatest everything.  I hadn't used my Zoom client for a week or so; when I signed in today, it updated the client. Now I can no longer turn the mute on/off in Zoom with my AirPods.  Previously, I could simply squeeze them and it worked just fine.  When I do it now, I get the error, ""Cannot control mic with AirPods Pro".  I double checked my device settings; everything looks fine.  I also checked the within the client and found nothing out of sorts. Anyone else seeing this...?

When logged as Host, in a meeting, when creating BreakOut Rooms, after selecting the room count, but before committing to create the rooms, it is not possible to change the name of the rooms. After clicking "Edit", I cannot type anything in the Input Text field. It accepts deletion (Backspace and Del keys work), but nothing can be inserted (no chars, number, spaces, nothing), neither from keyboard input (typing) nor from trying to paste into the field (neither right-click nor Ctrl+v worked). Zoom Workplace Client version: 6.3.11 (7212) - running on OpenSUSE Tumbleweed Operating System: openSUSE Tumbleweed 20250315KDE Plasma Version: 6.3.3KDE Frameworks Version: 6.11.0Qt Version: 6.8.2Kernel Version: 6.13.6-1-default (64-bit)Graphics Platform: WaylandProcessors: 8 × Intel® Core™ i7-10510U CPU @ 1.80GHzMemory: 15.3 GiB of RAMGraphics Processor 1: Mesa Intel® UHD GraphicsGraphics Processor 2: llvmpipeManufacturer: Dell Inc.Product Name: Vostro 5490

I have been experiencing excessive lagging on Zoom meetings. Every 2 minutes I have 2-3 seconds of video and audio freeze. I have contacted my ISP and there was nothing wrong with my internet. My internet is optical fiber with 300MB download and 150MB upload. I have tried a different modem and router; I have tried using an ethernet cable connection; I have tried using different Zoom data centers and nothing.  I am currently in contact with Zoom support and did everything they suggested, but nothing worked. I am trying to schedule a meeting with them but it seems that they do not understand the situation. They ask the same question over and over again and it's very tiring to repeat the same information with no satisfactory solution. I am using the free version Microsoft Teams and there is no lagging, so I really believe there is something wrong with Zoom.My account type is Pro.Has anyone been experiencing or experienced this instability while using Zoom?Please, help! Please, t

Under "Account Profile", my account type is described as "Pro (Named Host)". However, when I go to "Profile", the "Zoom Meetings" is described as "Basic" and I cannot schedule meetings more than 40 mins.As far as I know, I was able to schedule hour-long meetings until November 2024. What can I do to schedule a meeting more than 40 mins?

Please help! I do not understand assigning a license and I have been paying for Pro for a month without being able to use it. I try to add my name and it says I can't assign the license to myself? I'm the only one using it. I can't call because my account says it's Basic even though I pay for Pro. I have read the articles that tell you how to do it but I don't understand what they are saying. I'm so frustrated with Zoom that it is this difficult. I've spent hours and hours trying to figure it out. Thank you for your assistance!!

The Zoom webinar reports do not seem to pull any dismissed questions. How can I find them after the webinar has ended?

Bonjour,Savez-vous s'il est possible de faire des sondages différents dans 2 ou 3 salles de répartition ?Si oui, comment ? Si non, quelle est l'alternative ?Merci 

How Can I Obtain Zoom Training Video Files?

I am setting up a virtual receptionist station; four users are assigned to receive the call. It always goes to the user whose last name starts with B, and if they decline it, the call ends. Is there a timeout period on when it would go on to the next person? If the first person declines it, why doesn't it move on to the following user?  I would like to avoid having an individual button for each person. 

I would like to have a feature to clear all the annotate of my drawings in Zoom apps right now, I have to use track pad to go to the 'Trash' option and then delete it which is time-consuming in Zoom meetings. It would be better to have some shortcuts using the keyboard to clear all my drawings when using annotate. 

I need to paste screenshot in Zoom Whiteboard using apple pencil, but unable to perform right-click operation from mouse.Anybody who might have resolved this issue

Hi, the video on zoom does not work on our new chromebook, with a black screen. Tried with zoom pwa and zoom online but still no video. Please help! I also have a mac and no issues there. 

Hello, We are holding a meeting open to our industry next week, posted this on LinkedIn with link to the registration page, and have gotten over 100 bogus registrants. Why did this happen and how to avoid in the future? Also, can I just cancel their registration or have things been compromised with the meeting? Thank you! 

Bluetooth headphones worked fine until recently. Now, when I join a meeting, I get the select join audio on the lower left. Selections are WiFi or Dial in. When I select WiFi, I get a message "you are using device audio". In addition, when I go to More..., there is a Disconnect audio highlighted in red with a headphone icon with a small x underneath.   I have gone through all the setting and cannot figure out how to have Zoom recognize my headset. I have tried on other devices and I get the same messages, so I know it is my Zoom settings. On other applications, my bluetooth earphones work fine. 

Hello. A few days ago, I was adjusting my mic settings and what I did is I unmuted myself and then muted the mic (It has a feature that allows me to mute the mic) for reference I have a Fifine A6V microphone. As soon as I did this I was kicked out of the meeting and every time I would try to rejoin and click on "Join with audio" it would kick me out again. I could only see everyone in the meeting but I couldn't hear anything. I was able to fully join the meeting once I unplugged the mic. Now, every time I have my mic plugged, go to settings and click on "Audio" it closes the settings window. I don't understand what happened and I'd appreciate if anyone could help me find a solution for this problem, since I have an online class every day and I need the audio quality to be good so I can be better understood. Thanks for reading.

Hello!For the last couple of weeks have been facing this problem: I join the meeting (which I host), the window of the meeting appears for a sec and then it starts reconnecting over and over again. After 5-6 trials it crashes and nothing happens. I uninstalled and installed the app, but it didn't help. Windows 11, zoom version 6.3.11 (60501), laptop MSI.

I didn't know the reason for real, but I noticed that when I try to click on the audio settings the app crash, I asked then I found that I put my mic default format to the max 192kHz then I asked copilot, and I found out that zoom app crashes if your mic format is higher than 48kHz so that is the reason I hope I helped someone to fix this problem.

When I try to join a meeting with my USB microphone, my Zoom crashes immediately. I have also tried with other microphones, but this does not happen. Only when I select my actual microphone (the USB microphone) does the meeting crash for me. my mic: (mixer) Steinberg UR22mkII Windows 10 

We would like to skip the "session is full" popup by having any attendee who joins once the session is full to be automatically redirected to our YouTube event. Is this possible?

Does anyone know a third party app or program that will allow me to do bulk downloading of my recordings (preferably one that doesn't cost 70 bucks a month)? So far I only know Salepager, but bulk downloading only comes as part of the "Webinar" plan, which is kinda pricey.

Hello, I recently had an employee change the recurrence of a recurring meeting with all kinds of details. I want to revert this back to "Recurring meeting - Meet anytime and Recurrence - No Fixed Time". But I can't seem to edit it. Can someone help?

Hello, I am trying to find the utilization percentage for my agents. Although I do notice that we have productive tasks listed under the not ready status and wanted to see those tasks fall under the time they were occupied. Any help with this issue?

Just got latest Zoom Update on MacOS - the mentions tab only shows mentions from external people. Any idea why? 

Hello, I teach in person and via zoom using my iphone, at the same time, projecting my phone to a TV. The zoom app (this problem started last year 2024) flips screen. Meaning it flips the video on the screen making it seem backward, this only happened after a certain update last year 2024. If there could be a setting were I can flip the orientation of the screen so this problem does not occur when mirroring from the zoom app on my phone to a television. Thanks, (or let me know where that setting is and is something that maybe I can't find)Latest Zoom Version March 2025Device Type: IphoneDetails about troubleshooting steps you have already taken:I have tried flipping my phone to find the right orientation to project but its not the right orientation for the camera for student taking the class via zoom to view me correctly