Video not working on chromebook | Community
Skip to main content
K
Newcomer
kerryngai
Newcomer
January 17, 2022
Solved

Video not working on chromebook

  • January 17, 2022
  • 4 replies
  • 122 views

Hi, the video on zoom does not work on our new chromebook, with a black screen. Tried with zoom pwa and zoom online but still no video. Please help!

 

I also have a mac and no issues there. 

    Best answer by kerryngai

    Thanks! After searching online for some time, I found out there is a physical on/off button on the left side of the HP chromebook. It says is for extra security purposes!??

    4 replies

    Griffpatch_zoom
    Newcomer
    Griffpatch_zoom
    Newcomer
    January 17, 2022

    Hmm maybe its the camera error. or your device isn't compatible with zoom. or are the updates making it do that

    K
    Newcomer
    kerryngaiAuthorAnswer
    Newcomer
    January 18, 2022

    Thanks! After searching online for some time, I found out there is a physical on/off button on the left side of the HP chromebook. It says is for extra security purposes!??

      A
      Newcomer
      AnneW
      Newcomer
      August 31, 2022

      Thank you so much! I didn't know what that little button was for! Problem solved.

      J
      Newcomer
      jobrien
      Newcomer
      January 11, 2023

      We are having the same problem but I don't see any little button.  I need help!

       

        C
        Newcomer
        chriscominato
        Newcomer
        January 23, 2023

        If you look directly above the camera theres a small toggle button thats almost invisible, move it from right to left and your camera should work again

          B
          Newcomer
          bhagy
          Newcomer
          April 10, 2024

          I had looked at that little toggle many times and never thought it would fix my video problem lol that's genius ... I really thought it was a mechanism to help it stay closed or something along those lines

          P
          Newcomer
          PerSay
          Newcomer
          June 13, 2023

          We have this issue too.  If the instructor shares the screen, the screen is black for some Chromebook users.  When I went into a breakout room with the students, they could see my screen.  I am using a Mac the teacher is using Windows.
          There was no difference if the student use the Zoom client on Chromebook or used the Login with Browser link.

          Terms & ConditionsAccessibility statement
          Copyright © Zoom Communications, Inc. All rights reserved.