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Can someone please point me in the direction of removing the captions. I don't want the captions at the bottom of the video. Looking through the settings, I don't see the option to remove. Inserting a screenshot below. Screenshot here 

When calls are made through the Zoom Phone/Hubspot integration and if their number is not associated with a contact, the call will not show in the Hubspot call log (activities).This behaves differently from Hubspots own phone system (where they show up as 'unknown') and would skew any inbound call volume statistic reports in hubspot. 

I received the email a few days ago telling me I needed to re-authenticate by Feb 1st Maybe I am being an idiot, but I don't know what I am supposed to do in order to complete this task? I have gone to the Zoom Events for Hubspot app in the Zoom App Marketplace, but then what do I do? There are images relating to adding the email addresses, but that's step 2.

hi, everyone, i have problem whith my chromebook i dont make calls. The phone option does not appear in the application on my chromebook, could you help me with this please.  Greetings to all

I have been working through the process and documentation to upgrade our Zoom for Salesforce plugin to the newer Zoom for Lightning plugin. I've been through the various steps to install it into our Salesforce org from the AppExchange, and then working through the Zoom documentation to customize it. When I get to the instructions for Setting up user access for the Zoom for Salesforce Lightning app, I look in Salesforce Setup at Manage Connected Apps, but Zoom does not show up there.So when my users try to log in to the Zoom call center within Salesforce, from the Utility Bar, they see a message: "Warning: The current product is not active." I tried opening a ticket with Zoom Support, b

On this page https://zoom.us/user/meeting/transcript#/transcripts there's only the information: No transcriptsYou are not allowing meeting hosts to retain and access meeting transcripts. Where do I allow the host to retain and access transcripts?

Using the Outlook connector to schedule zoom meetings. When scheduling a meeting it keeps defaulting to Personal Meeting ID and I have to change it to Generate Automatically and if I forget it sends out my personal meeting id which I do not want to do. Is there a setting somewhere that will force new meetings to use the "Generate Automatically" option?

Hi everyone, Is SMS to short codes not supported by Zoom Phone? We have rolled Zoom Phone for about 5 months now and I've observed that our users can receive SMS from short codes just fine but they can not reply. If anyone attempts to reply or send a new SMS to short code they get an error. 10DLC works just fine both in and out for SMS and our users love it but for some reason we can not SEND SMS to short codes; just receive? For example, Samsung 74863 or any other 5-digit long legit U.S. short code. ThanksBoyan 

Suddenly the email links to meetings no longer work - I go to the zoom page but it stops there. If I go to the web page and put in the link, I go to a zoom sign in page but a pop up window saying I should allow the camera and mike comes up and locks the screen. Yesterday I didn't have any issues but today I do.. I can't find a way to make zoom work. Suggestions? thanks

I cannot get into any of the Zoom meetings that are set up in my calendar. My VA linked my calendar to Zoom.   I signed up my Zoom account with Google Sign in, and I'm signing in the same way on my computer/app. When I click on the zoom link to start the meeting, it always says "Waiting for Host to Join" - but I am the host. I just updated my app, but we can't find the solution here - what am I missing?

But they put users in waiting room still . I set my apis like that,  although waiting room is false but they put ... any one knows why???    data = {        "topic": f"{row['type']} with {row['matenick']} and {row['usernick']}",        "type": 2,  # reserved meeting         "start_time": start_time_iso,        "

Hi,I've really tried everything, but it's still not working. I did the following steps—could you please check if I missed anything?I’m using the Pro plan and I want to create a meeting via API where two other participants can join without me being present.To achieve this, I disabled the Waiting Room in my Account Settings.I understand that I must enable either a passcode, authentication, or a waiting room. So, I set up my API configuration as follows and wrote a Python function accordingly:def create_meeting(access_token, row😞    url = f"https://api.zoom.us/v2/users/me/meetings"

Annotate icon was never present during my screen share meetings before.  Now that it is here, it is anchored in the bottom left and I cannot find a setting to disable it for the host(which is what I would like to do).  I host meetings where I display server logs, and all linux commands for navigating are typed at the bottom left of the screen - directly behind the annotate icon that now displays along with the green outline.  The green outline can be turned off, but annotate apparently not.  I can no longer see the text I am typing in the bottom left of a server log.   Why can I only disable annotate for attendees?  What if I don't want it at all?  Can I at least move it?

Hello,I am working on an automation project using Zoom Room Controls, aiming to control external devices, such as lamps or fans, allowing them to be turned on and off directly through the Zoom interface.Currently, I am using a Sonoff device, a Wi-Fi relay that enables internet connectivity, configured with the Tasmota firmware. However, when I previously opened a ticket with Zoom support, I was informed that it is not possible to control devices via HTTP requests within Zoom Room Controls. The only communication formats supported are UDP or TCP. When considering integration via TCP, I realized it would require creating a local broker for each client or utilizing a cloud broker. However, this approach is neither practical nor easy to maintain.With this in mind, I would like to ask the community if anyone can recommend a device or solution that offers easier integration with Zoom Room Controls. The main goal is to find a Wi-Fi

A guy wanted to information interview with me so I sent him a Zoom link. As he was entering, it showed his name with otter.ai after it then his login. We got talking about where the third person was for the meeting and then I forgot all about it.  I later got an email from otter saying the "live recording" had been posted. WTF? I assumed the guy had recorded it without my permission (I'm in a two-consent state). He called me and said "I have no idea what you're talking about."  So, I now know what otter.ai is and does - makes transcripts and recordings. All well and good. But how the heck did a plug-in (or whatever it is) run when neither of us have ever heard of it or triggered it? The only app I have (and don't even use) is Timer. And how do I prevent this in the future? 

I work with Android devices (Samsung s24 ultra, Samsung Tab 8+) and need an external usb microphone (wireless microphone with USB-C receiver) for video conferences. Although my external microphone works perfectly with other applications, this is unfortunately not the case with zoom. I haven't found a way to disable the built-in tablet microphone and use the external microphone. I am very much looking forward to a solution to this problem 🙂

How do I get a transcript from a local recording (not a cloud recording) of my meeting?

When sharing a screen, the Zoom windows, such as video panel and floating meeting controls, appear as gray boxes. They are still visible in the screen share even if the Show Zoom Windows when Screen Sharing feature is turned OFF. A month ago they were "invisibe" to my students, this bug has started on the latest version 6.3.5 (54827).Is there a way it can be fixed and become "invisible" again?

I have big issues in organizing my meetings.Years ago I defined three meeting and selected "meeting anytime"This three meetings appeared in the Zoom App at the bottom as "reccuring meetings"Now it is no more possible to set up a meeting like this. Reccuring now means in a stuborn pattern like 10 o'clock ever 1,2,3,4, days, week or month.But the worst is, that two of the three meetings are no longer displayed in the "reccuring meeting" section.The Meeting Links and Codes have been widespread to my audience, therefore I can not set up another meeting with diffrent credentials.Second the regularly planed meetings still apear in the Zoom App, but without the option to start the meeting, The links are missing.In the screen shot, one can see the two section.The first section with my meetings, not able to quick start from the zoom calendarThe recurring section, with the missing Meetings. Actualy the l

I'm running Windows 11 64bit. Zoom version 6.3.6 (56144). PowerPoint - MS Office Home 2019. I want to share a ppt presentation with meeting participants. After launching the presentation and sharing with participants in presenter view, they see my slides and notes instead of just the slides. Also, when I advance the slides manually, their view is stuck on the first slide... I have tried several different settings in both Zoom and ppt. This problem started when I did the last Zoom update to the current version. Please help.  

Hello, I hope one can answer my question. I worked for Company A and set a custom personal link to "mycustomlink". Now I work for Company B and would like to set my custom personal link here also to "mycustomlink". I can save it but there's a notification about this not being global as it was taken already.Both companies using SSO hence my custom link contained the company name. Which would suggest me that I'm creating "non-global" custom links. Or perhaps the first time a custom link is created it will be global and after that you can only user the same link as local? Thanks

Hi, Since the beginning of the year, when people join my personal room, I don't see them in the waiting room. Instead, I receive an e-mail saying they have joined, I need to close the meeting and open it again from the link on the e-mail.I have the latest zoom version and I have already tried what has been suggested in other posts, but the problem persists. How can I solve this? Thanks!

I can't use the microphone when using an iPad.I've tried all the settings on Apple but it hasn't been resolved, so I think it's something to do with the compatibility between Apple and Zoom.Is there a solution?

Over the past month or so, my mouse / cursor cannot be controlled while Zoom and Outlook are open, the cursor randomly moves across the screen?I have other video conferencing apps and this only happens with Zoom.I've tried unplugging my mouse and this didn't help, so it doesn't appear to be the mouse itself (Logitech G Pro). If I close Outlook everything is ok...so it seems like it's the interface with Outlook that's causing the problem. (I'm using Windows / Office 365 Enterprise for business and of course it's up to date.)My PC is a high end ASUS TUF gaming notebook, with Windows 11, all drivers are to date, as is my Zoom.Any insight with how to resolve this would be greatly appreciated.

We hold webinars several times a month.The webinars are held separately by content using the registered webinar URL.For each URL, there is a background that makes it difficult to see the detailed angle of view,Some things may be displayed in the desired formI would like to unify all displayed ranges if possible, is there any way to do this?The same PC, accuracy, sitting position, etc. are set the same, but it differs depending on the URL.