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ola.. quero receber por EMAIL o resumo da reunião gravada pelo AI. Só tenho acesso ao resumo que fica na plataforma. alguem pode me ajudar como fazer?

Hi.  I found out today that when attendees go to my waiting room they see a Wait Screen with my very, very old logo for a business that no longer exists.   How do I update my logo to my new one?  Thanks

Hi there,I was just doing a dance teaching class on zoom using iphone 12. People can hear me talk perfectly but cannot hear music that I play using another iphone. I have done these classes before and they always worked absolutely fine. how to fix this issue?

Hello,We have a call center with federal requirements to provide anonymous support for our hotline callers.  Is there a way to remove the caller ID or prevent it from showing when it goes to a call queue or attendant?  Our hotline counselors and volunteers should not be able to see the caller ID from the original caller. Any ideas on how this could work? In our previous system we forwarded the call to another number that redirected to our call queue.  However with Zoom, we are still seeing the original caller's Caller ID. Is there any way to make a custom call route that may help us do this? Thank you! 

I am taking a class that requires us to meet via zoom meeting and do some role playing situations. One of the group hosted the meeting and sent email links to the rest of us to join the meeting. We all have zoom through our university and the links were sent to our university email. I am not very well versed on zoom and assumed that because the host had information going to the cloud and transcript activated that I did not need to do that. All seemed to go well. After the meeting ended the host sent us links to our portions of the video that we could submit for our assignment. Because I did not have transcripts activated during my portion, I did not see the text until I opened the email. The names of the other members were accurate, but my name seemed to be a random name. My user profile on my university account does have my name correctly listed, but this didn't match. Did this happen because I did not do cloud recording on my end, the video itself was fine? Did I need to sign in spec

We have an email queue we use in Call Center.  We have a vendor that wants to start sending us encrypted emails.  Is there a possibility to incorporate a S/MIME certificate into Zoom?

Hello, When I enable live transcription during a Zoom meeting, I want to ensure that participants are not forced to see the subtitles.1. Is it technically possible to prevent participants from seeing subtitles even if live transcription is enabled?2. If it is not possible, is there a way to hide my language settings so that participants do not know which language I have selected for the subtitles? I would appreciate any advice or possible workarounds.Thank you!

In a manually-transcribed meeting where I'm not the Host, my viewed transcript omits everything before I've clicked on "View full transcript". How can I get the full transcript? I'm using Zoom 6.3.11 on a Windows 11 laptop.The same omission happens when I return from a breakout room and forget to turn "View full transcript" back on.

For the past 4-6 weeks I have been experiencing intermittent unstable Internet connections with every Zoom meeting on paid and unpaid accounts. Over the course of an hour, video and audio freeze with an unstable connection notice 1-2 times, more over a 3-4 hour meeting. Once it completely booted me out of the meeting I was facilitating. This has caused tremendous problems during recording. I am in a home office running Mac OS 12.6 on an M1 Mac Mini and Zoom 5.15.7. My Internet speed is a gigabit on Ethernet and tests out at excellent speeds when Zoom freezes and I get the unstable connection notice. Still, I've taken to putting my email client and web browser offline when running Zoom, but it has not curtailed the problem. Internet use in the rest of the home on gigabit speeds is minimal to moderate, with no one else reporting Internet loss or degraded speeds/service, and the rest of my Internet services continue to work. I'm suspecting there may be some kind of problem with

The invite does not have an unsubscribe link and I have been getting spammed with them for months now. The sender is Zoom and if I block it I will not be able to receive emails for other zooms that I actually register for. How can I stop this sender from falsely registering me for their Zoom meetings with no contact info or unsubscribe link?  Hi Friend Friend,This is a reminder that your webinar will begin in 1 hour:STARTING NOW - JOIN THE WEBINAR: Make Millions Creating AI-PodCasts! starts in 5 Hours

I recently deleted Fathom, I had downloaded it without knowing what I was doing so I uninstalled it. And now I can't open a zoom meeting. I get the above message and don't know how to clear it.Can anyone help please?I use BraveThanks

Hi,  I used the photo app in a session today (I've used it many times before). I took two photos and downloaded them both. Neither is in my downloads (where they ALWAYS have been), and neither is in my Zoom folder. Is there anywhere else I could look for them? Is there really no way to have those automatically housed in our accounts? That seems like a huge oversight.Please tell me that there is a way to recuperate or find these pics. 

In the call queue, Call Distribution there are a few options.  Simultaneous, Sequential, Rotating, and Group Rotation.  In particular, we want to test out the group rotation so that one set of specified members gets the call initially, but another specified group would take it if the first group was busy.  When selecting the option, it only asks how large the groups should be.  Is there a way to specify who is in what group?  We only need to have 2 groups, but split into teams of specific members.

I am tired of this. I was using zoom for 2 years, and everything was perfect. But now every single time I try to create a meeting, no one, including me, can connect to the meeting's audio. When you join the meeting, message pops up that says, "The meeting does not support dial in or call me to join. You cannot connect to the audio." I saw similar problems for other users, but still have not found any working solution. 

Sometimes I need to copy some text of the document I am sharing and paste it in a word file. In the past I used a tool in google(copy and note), recently when I am sharing the screen in zoom, everything and I activate that tool, everything freeze and I have to switch off the pc. Is there any other way to copy a text or an image while sharing the screen?

We have scheduled a Zoom webinar and would like to make a minor change to the name of it, but when trying to do so it warns us that participants are already registered. Will changing the name of a webinar affect existing registrations?

I'm having a problem with the language settings for Zoom meetings embedded within my LearnWorlds courses. I'm using the Zoom integration to host live sessions for my students. Everything works smoothly, except for the language displayed in the Zoom application during the meeting. Even though my Zoom account and meeting settings are set to Polish, my students are seeing the Zoom interface in English. This is causing confusion.

I recorded a zoom and near the end of the meeting it said that I didn't have enough disk space. When I was done, I got a message saying I needed to double click files to convert once I cleared some space. I made space, but these files are not doing anything when I click them. On the Zoom app I went to local recordings and clicked "convert", but I've had a spinning wheel for about 30 minutes. I realize this could take some time, but does this spinning wheel mean it's working or is nothing happening at all? If someone could give me some input it would be great. Thanks!

I would like to manage the apps created in my account and I'm able to see the details in the dashboard https://marketplace.zoom.us/user/apps-dashboard?tab=1I'm interested in some of the information I get here like app owners, activity logs and API call logs.Is there a way to get some of these info through API? I tried https://developers.zoom.us/docs/api/marketplace/#tag/app but it doesn't provide the info 

1. I can show my camera & other people can see it2. my problem is - the video images of [other people (who turned on their camera)] don't show (on my MacBook Air 2022 with M2 chip)3. my zoom version needs update, yes, but the problem has been for last 6 months4. I cannot use zoom chatbot, it doesn't provide any help for my problem and keeps saying I am not signed in to chat with agent while I was5. Suggested article concerns when you cannot turn on your camera, which is not the problem hereAnyhelp is appreciated. It's so frustrated not able to see other people's face. I did one interview the day before in this way. it's so weird.

Hello, I have a zoom phone number and I am hiring an admin in South Africa.  I am based in the U.S.  I want the admin to be able to make calls from South Africa but to numbers in the U.S.  Is this possible?  I would ideally like her to log in and use my current zoom number. Thanks.

EKRAN PAYLAŞIMI SIRASINDA KARŞI TARAFTA ZOOMA AİT BAĞLANTILAR SİYAH ÇİZGİ VE SİYAH KARE OLARAK GÖRÜNÜYOR VE BU SORUNU ÇÖZEMİYORUM 

Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s something for everyone. Here's what's in store:  📅 April 2: Zoom Workplace Open Office Do you want to elevate your Zoom Meetings and maximize the value of Zoom’s comprehensive workplace solutions? Join us and get pro tips and maximize your investment! 📅 April 3: What’s New at Zoom? Stay in the know with our monthly update! We’ll unveil the newest features, tools, and enhancements, plus introduce our new Head of Global Customer Success.   📅 April 9: Zoom Phone Open Office  Optimize your call management, refine your setup, and gain actionable insights to enhance your workflow. Join this open forum to ask questions, explore best practices, and take your expertise to the next leve

Get ready to explore, connect, and level up your Zoom experience! This month, we’re bringing you an exciting lineup of events designed to keep you ahead of the curve. From the latest feature updates to exclusive Q&A sessions with our experts, there’s something for everyone. Here's what's in store:  📅 April 2: Zoom Workplace Open Office Do you want to elevate your Zoom Meetings and maximize the value of Zoom’s comprehensive workplace solutions? Join us and get pro tips and maximize your investment! 📅 April 3: What’s New at Zoom? Stay in the know with our monthly update! We’ll unveil the newest features, tools, and enhancements, plus introduce our new Head of Global Customer Success.   📅 April 9: Zoom Phone Open Office  Optimize your call management, refine your setup, and gain actionable insights to enhance your workflow. Join this open forum to ask questions, explore best practices, and take your experti

I've just updated the app to the newest version, and the events tab is now limited to a single day, with "past" and "recordings" tabs removed from the top, and calendar events no longer have a "join" button, but have a > that requires you to click in to the event before you can join, wasting time. Is there any way to revert this change???