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After setting my Zoom phone standard auto. answer I decided to start forwarding my calls to my answering service.  My calls are not being forwarded.  When my number is called, my old standard answer is still immediately picking up.  Please help.

Hi All!  New to Zoom Phone.  We are moving from another cloud PBX provider to Zoom Phone and Zoom CC over the next few months.  We have right round 90 locations.  Our current provider has a nice feature where a Business Hours/Holiday schedule can be "shared" to multiple AAs (Auto Receptionists.)  Time zones are set at the AA level.  With this, we are able to have about a dozen Business Hours/Holiday schedules that are unique and can be assigned to AAs as needed.  Where this really shines is when it's time to update the Holiday dates.  As we roll to a new year, we need only update those dozen-ish schedules with the new year Holiday dates rather than having to go to each of our 90-ish AAs and update the Holiday dates there. Is there a way to replicate this Business Hours/Holiday scenario in Zoom Phone?  Something like a "shared" Business Hours schedule?  Thanks!

I can't use the zoom desktop app for win11, but I can log in using the zoom web version or zoom mobile version.Error code 1132.I filed a complaint but have not received a response.I purchased Workplace Pro.Please speed up the processI doubt Zoom Corp is forcing people to buy the Pro plan in this way.

Does anyone know if there's a way to reformat the recording? For example, I want an easier way for participants to show up vertically stacked so I can edit for mobile. Otherwise the screen is too large to edit in imovie. This is for a podcast where there are only 2 Zoom guests. 

 I record my zoom on a macbook. I want to record my meeting in a vertical video so that it is mobile upload friendly. if required.  I want to know how can I do that as the meeting is recorded in the landscape mode or what are the other options to record zoom meeting in a vertical mode. Please let me know. Thx 

Hello I received a zoom phishing email for a fake meeting The email has a fake zoom meeting link, where can I report it. 

Hi everyone,I used to frequently add Unsplash images directly into my Zoom Whiteboards, but recently I noticed that the feature seems to be missing. I can no longer search for or insert images from Unsplash like I used to. Has this feature been removed or temporarily disabled?If so, does anyone know why, and whether it's planned to return in a future update? It was a super helpful tool for creating visually engaging boards, especially when collaborating with teams or during online classes.Any info or official updates would be greatly appreciated!Thanks in advance,Hannes

When I try to start zoom, a white box appears (presumably a broken version of the main menu) then the "Zoom unexpectedly quit" screen shows up.Zoom was working normally for me until this weekend.I have tried using CleanZoom to remove zoom completely and reinstall it to no avail.I'm using an Acer aspire A515-54 series laptop.My laptop is up to date on windows updates and driver updatesI don't have Powertoys installedI was messing around with OBS the week before though...Any ideas on how to solve this issue?

Hola tengo un problema, no puedo encontrar la grabacion de una charla de zoom que realice el ultimo viernes, aparentemente se descargo en mi equipo y no en la nube y no logro encontrarla con los procedimientos habituales, solo pe aparece la imagen final de la misma 

Hi everyone,I'm facing an issue with joining Zoom meetings on mobile app and would appreciate any help.I receive a Zoom meeting link from my server.On a desktop browser, the link opens fine.On mobile, when I open the link, it opens a webview and asks me to install Zoom, even though the Zoom app is already installed.The only way I can get the meeting to open properly is by joining from the webview — but I want the link to automatically open the Zoom app if it's already installed.For context, I'm building the mobile app using React Native.Is there any solution for this issue without using the Zoom SDK?Ideally, I just want to handle the meeting link so that it triggers the installed Zoom app directly.Thanks a lot for your help!

In order to protect people with disabilities, the European Union is about to start implementing the accessibility directive. One of the requirements is that products supporting two-way voice communication need to support RTT (real time text). Zoom is also an app that supports two-way voice communication, so of course it also needs to support the RTT function. I would like to ask whether Zoom has the RTT function. If it does, how should it be enabled? If it doesn't, is it expected that this function will be available in the future?

我已经购买了付费账户，但中国方依旧无法加入

i cant seem to join or find public meetings when i sign in the drop down arrow goes away and it gives me a 404 error message any news on this?

I have a  question community how do I link my website to zoom scheduler to where my Partners and Clients can go on my webpage and schedule a 30 min face chat?

I’m experiencing an issue with the video feed on Zoom where the camera appears to automatically focus on me, leaving the background slightly out of focus, even though I don’t have the background blur enabled. My FaceTime HD camera works fine in other apps like Photo Booth, so I don’t believe it’s a hardware issue.I have already tried the following troubleshooting steps:Verified that "Touch Up My Appearance," "Adjust for Low Light," and "Portrait Lighting" are disabled.Toggled "HD" and "Original Ratio" in video settings.Checked the "Advanced" video settings for any relevant features.Updated my Zoom app to the latest version.Ensured no third-party apps are interfering with the camera.Despite these efforts, the issue persists. It seems Zoom may be automatically prioritizing focus on my face or applying some kind of framing or processing feature that I cannot disable.Could you please advise if there’s a way to stop this auto-focus behaviour or if this might be a software issue?

Hello,I'm located in Istanbul, Turkey. However, my Zoom client consistently connects to the United States (DCA) data center, which causes noticeable lag, audio/video sync issues, and slow screen sharing performance.Even when I connect through a European VPN (Netherlands/Germany), Zoom still routes me through DCA. I believe my account or app may be stuck on this default routing.I would like to connect to a closer data center – ideally in the EU region (FRA, DE, AMS, etc.) to improve real-time communication quality.I am using:- Windows 11- Zoom client version 6.4.0 (62047)- Free (Basic) accountCould you please help me switch my account’s default routing or advise how I can correct this?Thank you.---**Türkçesi (bilgi amaçlı):**Merhaba,İstanbul'da yaşıyorum. Fakat Zoom istemcim her zaman ABD'deki DCA veri merkezine bağlanıyor. Bu durum toplantılarda ciddi gecikme, ses-görüntü senkron kaybı ve ekran paylaşımında yavaşlık yaratıyor.VPN ile Avrupa'ya bağlandığımda bile DCA'ya yönlendirme deva

I have an Asus Zenbook Duo with the RealTek audio drivers and I plug in the Aux cable to my JBL Bar 5.1. When I test the audio it plays for two seconds but they the sound stops and doesn't work. Same thing when I use the computer speakers as well.  I already tried changing the Audio Enhancements to Off.  Can anyone please help?

Like many others here, I'm a long time Skype phone client looking to port my number to a new service. I live in Mexico and bought a US Skype number 9 years ago to make/receive calls and SMSs. I'm looking at the Zoom phone plans, and all I'm seeing are "Global Select" at $20/month and "Business Plus" at $26/month. In the forums here,  people refer to other plans "US/Canada Metered" and "US/Canada Unlimited" which are less expensive and suit my needs more, however, I can't find them on the site to sign up or read about the features. Are these plans still available? Where can I see them or sign up for them? Thanks!

I cannot see how to share part of a screen on Zoom 6.4.2 (62735). The instructions I have found do not reflect what I see on my screen. There is no green border although the green border option is ticked in the Share Screen> Advanced part of Settings.Would appreciate any help available.Thank you! 

I have been trying to get a higher resolution on my zoom meeting recordings for MONTHS now. I have dealt with internet providers,  routers etc. Everything is working fine. My speed etc is high so I dont know what to do. My  recordings are now always 640 x 360. I have  clicked group HD, and also. made it  always on the higher recording setting in meeting settings.I use this content for art tutorials but I cant really use them as the resolution is so low. My recordings are  about an hour long,  but even shorter ones aren't  recording great either. I have a paid account.  even a 720 would be  better than what I have been getting. Please help Me. Andrea 

I received the following email today and don't recognize the user email address. May I ignore it? Please advise ASAP. Thank you! Dr. Gerald Perman Hello,We've detected an issue with (an invalid HTML?) associated with your Zoom account, that violates the Spam section of Zoom's Community Standards . For this reason, this user has been suspended.If you wish to dispute this decision, you may submit an appeal.Regards,Zoom Trust and Safety

Whilst my face is clearly displayed when conducting a meeting, my video background is constantly darkened even though I have set the tick box to adjust for low light. Does anyone have any recommendations as to how to lighten the background. I have also unset the tick box for low light and this does not seem to make any noticeable difference.  I am using version 6.3.1 on an HP Envy 360 2 in 1 laptop and using HP's inbuilt Truevision 5 MP camera.

How do I go live on FaceBook during zoom meeting. Can you do this on YouTube?Can I do this form my phone on the app

I generally send Zoom meeting invitations via the app on my phone, and they have always automatically included the date and time of the meeting. In the last week this has changed so that it is only sending the meeting link. This is infuriating, as this one message used to act as an appointment reminder as well. Now I am having to send a separate reminder. Is this a temporary bug or a permanent change? My Zoom subsription is up for renewal soon and I'll shift to Microsoft Teams if this is going to be an on-going issue

I've been using Zoom without any problems for a few years.  All of a sudden, when i go to set an appointment, the only choices are for meetings on the hour or on the. half-hour.  But many of my meetings are on the quarter hour, like 1:15 or 1:45.  What happened and how do we fix this?