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I've zoom v6.4.5 installed and Zoom crashes and relaunches after the meeting starts. I see below crash stack in the crash dump. Looks like the crash is happening in AMD display drivers. I upgraded AMD drivers and still see the same issue. I don't see an option to attach crash dumps.  Can someone help? STACK_TEXT: 000000d9`e979f6d0 000002d4`960aa5c0 : 000002d4`94390150 000002d4`96061e0a 000002d4`b62cec40 000002d4`b4c94d60 : atidxx64+0x3dd98 000000d9`e979f6d8 000002d4`94390150 : 000002d4`96061e0a 000002d4`b62cec40 000002d4`b4c94d60 00007ffc`4f3119c6 : 0x000002d4`960aa5c0 000000d9`e979f6e0 000002d4`96061e0a : 000002d4`b62cec40 000002d4`b4c94d60 00007ffc`4f3119c6 000002d4`94392b50 : 0x000002d4`94390150 000000d9`e979f6e8 000002d4`b62cec40 : 000002d4`b4c94d60 00007ffc`4f3119c6 000002d4`94392b50 000002d4`96061e00 : 0x000002d4`96061e0a 000000d9`e979f6f0 000002d4`b4c94d60 : 00007ffc`4f3119c6 000002d4`94392b50 000002d4`96061e00 000002d4`94390000 : 0x000002d4`b62cec40 000000

This month marks the one year anniversary for Zoom Workplace! In celebration, we want to hear from you on your favorite features and why you love Zoom. Thank you in advance for giving us your feedback and being a customer.https://survey2.us.quantilope.com/py23Ty2WPujweQ9e8/cEWfJhJ6AYgeGCzeF 

Hi, I cannot access the comments on my whiteboard. I have the Zoom app on my laptop updated to the latest version (6.3.10) have restarted the app and my laptop several times, and even opened the whiteboard in a new browser, but nothing worked. If I add a new comment then I can open it, but any other past comment can't be opened - whether it's from me or from others.

unknowing users subscribe to a freemium autobot that attaches to their calendar and then interjects itself into any video meeting on their calendar this is a huge security exposure to our organization there are at least 5-6 vendors; and the list is growing; most of them are NOT on the Zoom Marketplace zoom settings do not appear to be workingblocking domains of the autobots does not seem to work, eg block read.aisetting a captcha does not seem to work eitherfor usability in our 10,000 volunteer organization, we prefer to avoid hassles of forcing registration/authentication, we use embedded passcode in the zoom URL linkcaptcha is acceptable [if it worked];but not mandating entry of the meeting passcode  

We use a third party scheduler integration with Zoom Meetings to allow customer prospects to sign up for a meeting with our inside sales reps. As part of the flow prospects provide their email to the scheduler. This automatically sends out a Zoom Meeting invitation to that email.However, the prospects email is never displayed when looking at any reports within Zoom internal reporting. My gut says its related to the March 2022 privacy change   however I'm not entirely sure because the change specifies: "If the participant entered their email address during the meeting or webinar registration flow, then it will be shown for that specific meeting/webinar.".Doesn't entering their email within the third party scheduler which kicks out a Zoom Meeting invite count as "the participant entered their email address during the meeting or webinar registration flow"?It is critically important that we be able to access these emails within the Zoom platform itself. 

Hi - I meet with some regularly in Zoom and on and off I do not receive the invites in Gmail. I've tried searching for the no-reply@zoom and nothing comes up and have searched spam filters.It's getting frustrating. Is there a way to fix this or do I need to use something other than Gmail? Appreciate it!

Hi, I have zoom workspace. I am trying to integrate my zoom meetings to my website via website builder. Can someone help me complete this task? Thank you in advance OM2000 VISION.

Hi I'm looking for a way that I can do a bulk download of all recordings from my Zoom Events Hub. I'm navigating around the Video Management section and cant seem to find an export option.  Appreciate some assistance here 🙂 ThanksKristin

I was a participant (free member) on another member's meeting (paid member). the hot granted me permission to record the meeting. I chose the option to record to my device since im a free member. Near the end of the meeting, i got off the zoom a few minutes before the host did. However, the host said that as soon as i got off the zoom meeting, that her (paid member host) recording stopped recording. Is that whats supposed to happen? Just because I stop recording or leave the zoom meeting, then the host, who is also recording, will have their recording stopped automatically??

Hey friends! I just did a local recording for a zoom interview. I ended the meeting it said it was converting. I went to the Zoom folder, and it said "out of space." I looked in the folder, and the audio mp4 looks like it was recorded, but the video and record.conf file says "error." I am in shock because I have a ton of space on my hard drive. This is a paid Zoom account. I don't know what to do and could use any advice. I went to the chat support bot and it was not helpful. Any support would be appreciated. Thanks

I just started working in my church office and our Zoom meetings stopped being saved onto our FB Timeline.  The last successful day was SUN, 3/23/2025. The next weekend it did not connect at all; the progress bar never progressed. On 4/06, exactly 17 sec of the Zoom meeting was saved to FB.  I can stream a Zoom meeting to FB, and it shows on my local computer that the single screen for the livestream is updating live. But the livestream does not save onto my FB timeline. It only livestreams, but does not save.  I have gone back to all the settings on Zoom that I know of to double-check and it all looks fine here. Reinstalled the latest version of Zoom. We've already missed 2 wonderful worship services. Please help us get back on track. Thanks in advance.--Steven

After update version 5.17.0 (27246)My video now has a blue tint. I'm using an iMac, (AMD Radeon Pro 5500 XT 8 GB - 3.6 GHz 10-Core Intel Core i9 and 14.1.2 (23B92)) with  Canon M50 with a Blackmagic ATEM Mini Pro... When I use built in camera it seems fine.. I can't seem to isolate where the issue is. I do know it stated after update to 5.17.

I'm using a Zoom Pro account, and although I can enable and use the other AI Companion tools, the AI Companion button does not appear when I'm working in a whiteboard. I've tried following the Support Center steps to enable it, but when I go to Account Management > Account Settings > AI Companion, there is no Whiteboard area. I only see Meeting, Recording, Team Chat, and Mail & Calendar.  Has anyone else experienced this? Any suggestions on what might be going wrong here? Thanks!

Hi all. When I view my recordings, my webcam video (usually in top RH corner) tends to cover important parts of the screen. See attached pic. I don't want to turn off the webcam for the recording. How do I position it better so it doesn't cover parts of the screen in the recording? Many thanks.

Bonjour,Lorsque je suis en réunion zoom, je peux entendre mes interlocuteurs mais eux ne m'entendent pas.J'ai désinstallé et réinstallé l'application. Les test sons sont ok.J'ai eu le support technique apple qui ne comprend pas d'où vient le problème.Est-ce que quelqu'un a déjà eu ce type de problème? Merci de votre aide

When recording a meeting of the Board for the Secretary, is there a way to add to the recording the list of all attendees? So the Secretary will know who was in attendance.Thanks, Steve

Hi Zoom, My Zoom dashboard does not have the avatar option. Presently, my Zoom software is on 5.12.2 (11434) while my Mac is on macOS Version 11.6.1 (2 GHz Quad-Core Intel Core i5 with 16GB 3733 MHz LPDDR4X on Intel Iris Plus Graphics 1536 MB). Regards to my settings, I've enabled and locked the "avatar" option. Unfortunately, the "avatar" option still does not appear on my "start video" or "choose virtual background" or "choose video filter" option. I've also tried using Zoom on my iPhone 13 Pro Max that's running on iOS version 16.0 (20A362) and same issue - no avatar option. Please help. Thanks!

i keep trying to register in a recording but i keeps refreshing to the same page instead how do i overcome this, its quite imp im missing my college lecture!

We often have 2 or more people sharing one email address.  This means that they get to case a SINGLE vote on polls. Is there any way to allow or assign more than one vote in a polling response from a particular email? As we understand it, polls means ONE vote per distinct email attendee? Related to this would be:  can polling handle the idea of proxy voting on one email?

In Windows 11 the "Windows Settings - Sound" is insufficient to enable external, or USB wireless microphones.  The settings in the Control Panel are needed, and with revisions now only found entering "Control Panel" in the home screen bottom search bar.  In sound there, in the selected input device's menu, Properties of device can be selected and show a menu with "Listen" top tab, within which the "Listen to This Device" option to select shown, click to enable input in applications.

No se me habilita la opción de Power Point como fondo, es como si estuviese bloqueado y junto a la opción sale un ícono pequeño diferente al de información y es similar al de alerta, todas las opciones se me habilitan y puedo usar de ese apartado de avanzado y únicamente esa opción que la necesito no se me habilita.

I am an application developer. I do remote support, training, and configuration for clients using the Sierra Chart trading platform. Screen sharing with Remote Control is the number one reason I use Zoom, however it only works some of the time. I can control Windows, and other windows applications, but if the application is SierraChart_64.exe, I often can move the mouse but not click or type if in the app.  I have seen times where it works if the user is already running the app when I connect. However, once the app is restarted, the remote control is lost. Sometimes, ending remote control from my end and requesting it helps, other times it does not.  Is there something I need to do, or the client, when this happens? Is it a version issue? How do we check and update before or during the call? Or is it a bug, that doesn't get addressed, because of the few people it impacts? I have found a backup solution (Anyviewer) but I lose all the other features I rely on wit

Mon zoom est en français et mon Workplace en anglais. J'aimerais céduler des rdvs en français, je n'arrive pas à changer la langue sur le Workplace. J'aimerais avoir les 2 en français, . Besoin d'aide!

Hello Zoom Community, I’m encountering an issue while using the screen control feature in Zoom. Previously, when I was controlling another person’s screen in full-screen mode, I could press the ESC key, and it would act as though I was pressing ESC on their computer. However, now when I press ESC, it no longer works on their screen. Instead, it just restores down the full-screen mode on my side. Has anyone else experienced this issue, and is there a way to fix it? Any help or suggestions would be greatly appreciated! Thank you!

Hello!How many people can activate host key? Is there any limit?  I have business zoom account and I would like to understand the difference between Host key and License.So I can create 10 different meetings where I am a host and give my host key to 10 different people to let them have host permissions for these meetings, right?Why do I need additional licenses on my account if I can just buy Pro Plan with 1 license and just give host keys to everyone in our company?Could you help me to clarify this, please? Thank you! Have a great day!