Have ProPlan But Meetings Are Cut Off at 40 minutes

Hi All,

I purchased the Zoom Workplace Pro plan (1 user, annual billing), and it shows as active under my account. However, my meetings are still ending after 40 minutes.

I am the account holder, but I’m not seeing a clear way to assign the license to myself under User Management. When I click “Edit,” I don’t see the option to change my user type to “Licensed.”

I see no way to send an email to Zoom support about this issue on their site so that I can ask them to assist with confirming that my Pro license is properly assigned to my account and for help resolving the 40-minute meeting limit issue.

Thoughts?

Thank you,

Marc