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If I make an event in my Google Calendar and invite a Microsoft 365 user running outlook within seconds of the invite being created I get a decline message back that the user declined the meeting. The user hasn't even opened the invite - the user has no policy to auto decline/accept meetings and there is no trace of an email declining the meeting in the Microsoft 365 system (We did message trace and only see the invite coming IN).  DMARC and SPF etc are not the issue. The user receives the invite and can accept or decline (which then sends back to my gmail inbox) but I have already received multiple calendar responses for the invite.  I can turn the zoom chrome extension off and this doesnt happen. Anyone have this happen in the past with the zoom integration?? 

I run Zoom classes (meetings). I send out the "invite" to the people registered. When it's time for the meeting - I let them into the class. How can I get a list of emails for the people that attended. I can see their "names" in a report - but it does not list the email address that they entered the meeting with. If I want to send out an email to those that attended - I have to look up their email addresses. Is there a switch or something to turn on so that I can get a list of the attendees email addresses?

 Bonjour, lorsque je clique sur la fenêtre ouvre le zoom et ça ne lance pas la fenêtre ensuite et même si je clique sur lancer une réunion, il ne se passe rien la fenêtre de réunion reste fermée. Je suis très ennuyée car je me sers de zoom pour mon usage professionnel et j'ai très souvent des réunions. Les personnes que j'invite peuvent accéder à la réunion mais moi ma fenêtre ne s'ouvre pas. j'ai déjà éteint et rallumé mon ordinateur. J'ai aussi fait des tâches dans le gestionnaire des tâches. J'ai également essayé depuis un autre navigateur et toujours pareil... J'ai joint les captures d'écran... Rien ne se passe une fois avoir appuyé sur ouvrir le zoom metting ou sur lancer la réunion, rien ne s'ouvre ..

When setting up registration for a webinar, I see where the last name field can be made optional. However, is there a way to remove the last name field entirely so that it does not even show up on the registration page?I appreciate any help you can provide.

I have recorded a meeting and i need to Watch it back do i can write down notes, but i can’t find where i can watch it back.

Question:  My MacBook Pro started lagging with the annotation feature recently.   I use a Wacom tablet.  I generally join from safari...would I be better off joining from chrome? This seemed to start happening since the recent apple software update. Any suggestions appreciated.  

HI all, One of our users at the office is having an issue where his audio will sometimes dip out. It does NOT cut off. I just loses volume level; sometimes nearly gone.  It is not happening on a regular basis, and it is supposedly happening both when using his Apple Airpods, as well as the Logitech C90 webcam's microphone.  Zoom is installed on an M1 Mac Mini running the latest patched version of macOS Ventura, and was running Zoom Version: 6.2.11 (43613), which I've updated to Zoom Version: 6.3.11 (50104).Has anybody experienced this kind of an issue? Not complete drop outs; just volume levels. If so, how did you cure it? Unfortunately, I won't have the guy's earpods with me to test things. But, do have the Logitech permanently installed. The most maddening issues is that it's transitory, and not reoccuring regularly; so it's really hard to troubleshoot. Hence the reason I'm turni

The issue: when the host is presenting and sharing video, their video is NOT the one pinned with the shared screen. When the presentation is first started the host video is shown, but as soon as anyone else speaks, the host video is hidden. Any other guest video can show on the screen with the presentation, but the hosts video will not show again ever.The host's video does show in the gallery view but not with the presentation. The highlighted video changes to anyone other than the host when a new person speaks, but it never responds to the host speaking. Device: Samsung A53, galaxyS8, galaxy S25, and Motorola Moto G 5g. Each phone was kept up to date when used. Timeframe: this has happened consistently for 2 years. Attempted troubleshooting: logging out and back into the meeting... does nothing. Updating app... not helpful, as i end up missing the meeting so can't say it helps anything,  and the problem always ret

Dear friends, I hope you’re doing well. I have lost access to my Microsoft email, which is linked to my active Zoom subscription. As I can no longer access this email, I would like to update my Zoom account with a new email address. Could you please advise me on the steps to make this change? Thank you in advance for your support. Best regard

Hello, I use my Smartphone as a second camera to film things, that I am drawing on a paper. This worked fine in landscape mode, since the paper is in landscape. At least until last monday. Now zoom always turns the picture in portrait for the other participants, so I can still use landscape, but the others can nearly see nothing. You can see it there, this is a screenshot of the Smartphone view:https://rn.next-cloud.org/index.php/s/ai9PfTAeCHepGeGI took a picture of the MacBook and you can see, that the picture is turned....Android and iOS...Any ideas?

I recently have encountered streamed videos hanging while sharing (even without meeting participants).  I'm using Windows 11 (updated w/ 24H2 installed) and Zoom Workplace 6.3.11. The videos display just fine when not sharing. This happens using my laptop display or my UHD TV/monitor. Lenovo app used to check all drivers up to date. Rebooting PC has no impact on problem.  Nothing obvious to me while watching performance in Task Manager and videos hang. I have no problem sharing the same videos using my iPad Mini (6th Generation). Any help would be appreciated.

Hi, I currently have the basic plan but as far as I know I should be able to start a new meeting. The icon to do so isn't there.  I can only schedule or host a meeting but it doesn't appear that i'm able to record. I have to be able to record as I am doing a recorded presentation.  Thanks, Jade 

Hi All, I am new to Zoom Phone and must say am not enjoying the experience! I recently purchased an Australia and New Zealand Unlimited Plan, but have not been able to make any calls. Each time I have tried, I receive the following message "Sorry...the requested service is not available in your calling plan". Also, unable to receive calls too! So now I'm confused ( have I not set up properly, am I not dialling numbers correctly?) and worried that perhaps I have purchased an incorrect plan - although I made the purchase after long discussion and upon recommendation of Zoom's sale team. I need to be able to call the landline of my office in Melbourne and vice-versa. I am however currently stuck in Greece (since COVID-19 outbreak) so I am wondering if my physical location is creating a problem. I was told my plan isn't supported by Live Chat. I also submitted a ticket - and was the same thing - each time pointing me t

Bonjour, Cela fait plus d'un an que je n'ai pas utilisé Zoom. Ma salle personnelle gratuite que j'avais créé il y a 2 ans semble ne plus exister. Merci de m'indiquer au bout de combien de temps Zoom supprime de telles salles. Est-il possible de demander à Zoom de la réactiver ? Si oui, à quelle adresse mail faut-il formuler une telle demande ? Cordialement

I would like to find out if I can make calls to mobile numbers and landlines using Zoom and if so what are the subscription option.

Windows 11 Home, Zoom latest version.The video plays for a few seconds and then freezes. It is the video that freezes, Zoom itself does not freeze.  No video settings help.

The Zoom client has been working perfectly on my desktop for months, including and up to yesterday.  Today when I try to start or join a meeting, it crashes.  The meeting window pops up briefly and then closes.  It seems like Zoom tries again 2-3 times and then gives up.  Have tried with camera on and off (same result) Have tried with multiple Zoom accounts Have tried uninstalling, restarting, reinstalling, restarting—all to no avail Other video apps on my computer work: OBS, MS Teams meetings, etc. The client on my work laptop works with the same account (no crashes) Have cleared Windows temp files Have cleared Chrome cache   No idea what else to try!  It seems that Zoom is interacting with something else on my desktop but I can't figure out what it might be.  Nothing has changed since yesterday.

I had a meeting in Feb. where the host gave me permission to record. He directed me where to find record and I clicked it. We then proceeded the meeting. When we were done he said that I would get an email from zoom of the recording. I never received the the email. Also, I didn't have an account at the time. I contacted the host about not getting an email an he said that he does not have the recording. I have also searched my computer and nothing is there. Is the recording completely gone?

I just got a new laptop recently, and after installing zoom, I realised I couldn't get past the log in page without a "You are unable to connect to Zoom. Please check your network connection and try again" pop up.I then use my old laptop to try and find out if its really the connection issue . Low and behold, Zoom runs perfectly fine. Any ideas on why this happens, and how to solve it?

I need help!! I am working on a group project and am required to record interviews. I selected my first session to be uploaded to the Cloud, and after I completed the hour-long interview, when I went to retrieve it, it said the interview had been saved, but I did not see any video or a transcript when I hit play. What happened?!! 

I teach multiple classes per week on Zoom. All are archived as Smart Recordings. However, the inbuilt AI makes the same errors over and over, such as misspelling my name (it's the same as my user name), and mistaking my sex/using opposite pronouns.I can go into Smart Chapters and edit in the corrections, but I wonder why it never "learns" what is correct from week to week, and also why some classes are almost letter perfect - name, sex, transcript - and some are so far off...in the same ways each week.Assistance, anyone?

HI, I created a meeting and can't find the answers to the custom registration questions I created. All I get is names and email when I generate a registration report.can anyone advise on a solutionthanksI select ; reports ; meetings ; registration report ; generate ; all registrants

When I share screen i can't share computer audio (I can't flag the option)Please help me

Hi all, I'm recording audio in a zoom meeting, but the audio is going through a DAW first: Logic Pro X.  Everything worked well for a few months, but now, all of a sudden, it's only recording my audio in the left channel, whereas before everything form me was coming through both left and right channels.  Any ideas?  I keep playing around with things in Logic and nothing seems to solve the problem.  It seems almost like a communication problem between zoom and Logic?? - weird.Thanks in advance.

I have been participating in some large Zoom meetings with a nonprofit that I volunteer for.  We have been trying to interpret these meetings into multiple languages simultaneously.  There have been intractable sound issues, where the people who are trying to listen to the interpretation can only hear a small part of what the interpreter is saying. Has anyone else had this issue?  Does anyone know the solution?