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We had a number of registrants unable to join a recent Zoom meeting that required registration. We had uploaded a large list of people who were preapproved (via CSV), but all registration questions were in place before we uploaded that list. A significant number were unable to join and/or were asked to edit their registration.

I'm recording some interviews, and I'd like to edit the video with each speaker recorded as a separate file. I've checked the 'Record active speaker, gallery view and shared screen separately' setting in account settings in Zoom and then recorded an interview (meeting), then recording to the cloud, but it is still just recording the gallery view. Is there a way to ensure this actually works? My end game is to edit the video in Premiere Pro, which is why I want the highest possible resolution video of each individual speaker in separate video files. I thought that was possible in Zoom - if not I'd love to find out what the best alternative is! And if so I'd love to know how to make it happen reliably.

Hello, I’m trying to achieve the following but can’t find the right settings. I’m recording a video call. The host has not turned on their video, only the other participant has. I want only the video of the participant to be recorded. So far, the recording always shows the person who is currently speaking. However, I want the participant’s video to be shown continuously, and of course, the audio from both sides should be recorded. Thank you very much for your help.

Hi, I've been trying over the last year to solve an audio issue--on my Mac Studio (2024 M2 Max) I can't get Zoom to pick up any piano or ukulele playing no matter what audio setting I've tried--and I've done every combination of setting on every mode/profile.  The strange part is on my older laptop (2021 MacBook Air), there is no issue.  I've multiple mics, and nothing works. I've looked into changing the mic Mode on the settings on my Mac to see if it's filtering audio out somehow, but that doesn't do anything either. I've contacted Zoom support and they couldn't solve. Does anyone know what a possible solution could be?  It'd be nice to be able to not have to use my old laptop for piano lessons and music making sessions because the desktop won't pick up any instrument audio (it picks up a voice just fine). At most I get very filtered and in/out sound when playing piano or ukulele.   I'd appreciate any advice or tips!

Hello all,  Is there any way for me to set a limit on how loud the volume can get on a zoom room controller? Currently we need to set the volume to about 25% as we get above that it gets way too loud

what to do when closed captioning is not available in my account when I logged in using the web browser.  Only manual captioning option is available.  But when I log in using the zoom app, it is available.  

Hi. I am doing music/composing lessons with Zoom, and me and my student would like to both share our computer audio simultaneously to quickly be able to play or show musical examples to each other, or show musical exercises without having to manually unshare and share our screen every time the other one wants to play something or show something from the music software on our computer. Is there a way to do that? Because it seems only one participant can share screen with audio at a time.Also, how do I turn of the extreme noise cancelling on my microphone? I have tried everything, but Zoom seems to filter out everything that is not a voice, like clapping, musical instruments etc, which I don't want as we want to be able to clap and sing ideas to each other without the clapping being cut out, or me playing guitar, etc etc.

Every video I watch on how to use a green screen shows two check boxes under backgrounds, but my screen does not.  How do I find them?Thanks, 

Hello,I'm at my whits end right now. I recently installed Windows 11 on my new computer and downloaded the newest version of Zoom. Since then, I am unable to login to my Zoom Workplace account via the Google login. It takes around 20-30 times of repeatadly trying to login via Google before it does. Then, when it finally logs in, it will not connect to my meetings. I'm getting error 5003 when doing so.I've tried troubleshooting connection issues, but can't find a solution. Is anyone else having this issue? Would this be an issue with my network driver (Killer(TM) Wi-Fi 7 BE1750x 320MHz Wireless Network Adapter (BE200NGW))?Any help would be great. It's caused a massive headache for my work productivity.

I joined a zoom meeting with a meeting room number a scammer shared with me. I didn't share screen or enable remote control during the zoom call. Can the scammer remote control my computer and install malware?

I have 2 Zoom accounts. One is employer paid for. The other is one I I pay for that I am sending this message for. I know the employer account is configured for cloud recording. Mine, somehow was switched to cloud recording but I want it to record locally. When I followed online instructions through the Chatbot, the options when I get to the record tab have nothing to do with configuring for local or cloud recording.  Where is that now?

My Zoom meeting was hacked three weeks ago. Sadly someone came in the room and put a load of nasty filth across the screen, we were live on YouTube. YouTube took my channel down. Could someone help me please?This has been around 18 years of research concerning some extremely serious crimes against humanity. I an a Mind Control survivor, my channel was Targeted Individuals United on YouTube, I also have the same channels on X (Twitter), Facebook I use my name Roy Eacups, Rumble is Targeted Individuals United too. My channel is targetedindividualsunited.com  I represent many thousands of people on a global basis, my channel has saved lives, please help me to restore my YouTube channel and make my Zoom platform safer. Thank you very much Yours sincerely Roy Eacups 

I had a Zoom yesterday, using my iPhone through the Zoom app. A meeting participant started a recording, which I allowed (as the meeting host). Now, I can't find the recording. I understand that I may not have local access to the recording on my phone, and it's not available on the Cloud with my basic account. Is this correct?If I upgrade to Pro today, will I be able to access an old recording from a day or two before? I have no idea what the record settings were, except that on my desktop the recording location is to my computer. Or might the person who asked to record, who I think also has a basic plan, have access? And is there any way to get this recording without upgrading, which I really can't afford?This is really important; the session was a memorial service for a young friend who died suddenly while traveling abroad. I organised a group to Zoom with his family from overseas, and we shared stories about the last months of his life that w

I am having issues with component embedded meeting sdk on my web app. On my local computer in my node.js/react project I am able to click "join meeting" and the meeting sdk loads the meeting on the page embedded with no issues but when i push the same code to my AWS hosted dev server I am not able to join the meeting and the console has an error: Zoom join failed: { type: 'INVALID_PARAMETERS', reason: 'dependent assets are not accessible' } Has anyone else encoutered this issue? I have added my production and dev domains to the "allow" list in the marketplace manage app screen

I'm playing around with the Zoom SDK for my app, and I've hit a bit of a snag when trying to join meetings hosted by other Zoom accounts. I keep getting this "Error Code: 4011" that basically says my SDK app needs to be published on the Zoom Marketplace.Now, I get why that might be a thing for big, public apps. But honestly, my use case is pretty specific and more on the internal/controlled side. Creating and maintaining a full-blown public app on the Marketplace just for this seems like overkill.So, my question to you all is: Is there ANY way around this? Has anyone figured out a clever trick or a different kind of integration that lets you use the Zoom SDK to join external meetings without having to go through the whole "publish to Marketplace" song and dance?I'm talking about things like private apps, internal integrations, or maybe some hidden config I'm missing. Anything that avoids the public marketplace hassle would be a

What I’m trying to doI’m building a Meeting-Component app that uses the Zoom Apps SDK’s video_layer APIs to overlay a “✓” on the camera feed.  my manifest.json needs an "app_id" set to my SDK Key (App ID).What I’ve done so farIn the Zoom Marketplace → Develop → Build App, I selected User-managed app → Meeting SDK (sometimes labeled “Zoom App SDK” or “Meeting Component”).Filled out Basic Information, Surface, Embed, Connect, Scopes (only zoomapp:inmeeting), and Local Test → Add App.In the App Credentials panel I see Client ID / Client Secret (for OAuth), but no SDK Key or SDK Secret fields.I opened the Basic Info, Access, Surface, Embed, Connect, Scopes sections again—still only OAuth credentials.Developer Mod

Hello!I've been travelling in the last few weeks and my Zoom phone account was shut down 2 days ago due to 1 outstanding invoice.The one outstanding invoice has been paid. I need to regain access and have the company phone number operational.How to regain access? Could someone guide me please? Thanks in advance.Miguel

How can I change the font outlines on the headings from outlines to solid on the registration page?  

Hey! We host webinars which involve multiple speakers who join the session as panellists. For the chat, we set it up so that attendees can chat with hosts and panellists, and panellists can chat with everyone.  We've recently found that occasionally some panellists are unable to directly respond to messages from attendees, with all attendees' names being greyed out. This issue doesn't seem to have any rhyme or reason, with panellists being seemingly randomly affected by it - they can join the webinar one week and be fine, then find they have the issue the next.  Does anyone have any suggestions as to what might be causing this? 

Is it possible to preload handouts and presentations prior to starting a webinar?

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Webinar registration confirmation mail going into spam folder of the registraints. kindly provide solution for this.

Hi - I was a co-host of a Webinar and pressed Record when the meeting began. It says my Recordings save to my Cloud, but the recording isn't there. My Cloud is set to delete recordings after 30 days, but this was just yesterday. How can I find my recording? Was it under a different account if I signed in through the browser?

I cannot for the life of me figure out how to turn off the camera (or avatar icon) from appearing in the upper right corner of the screen when a presenter is sharing their screen. We are a camera club and frequently show/discuss photographs. We want NOTHING on the shared screen but the shared image itself. It would be really nice if this could be turned off with a keyboard combination and even better still if it could be turned off as a default and left that way. Almost never do we need to see the presenter in the upper corner of the screen. How can I eliminate this?  (Don't suggest "Hide non-video participants."  That doesn't work even if the presenter's camera is turned off.  The static profile picture still appears in the upper right corner).  

I have done over 200 Zoom workplace podcasts using a Zoom Live Trak L8 audio console with no problems.    Within the past two weeks, Zoom Workplace is reluctant to recognize my L8 drivers.   It defaults to internal mic and headphones.I now have to open and close Zoom workplace four or five times before it will grab the L8 drivers. I have talked to Zoom electronics and they insist that the L8 is compatible with Zoom workplace.   Zoom workplace support says the L8 is not a compatible device. How is it then that I have used them for over two years with no trouble and suddenly there is a complication.  If I have Adobe Audition open and then open Zoom workplace,  Audition drops the L8 drivers and switches to internal mic and earphones.I have the L8 set a default in Apple system settings, but as soon as I open Zoom workplace it defaults to internal mic. I have downloaded new driv