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I use BT headphones for audio output and a webcam with a mic as my audio / video input (the webcam mic seems to perform better than the headset mic in the BT headphones).Recently (within the past couple months?), when turning on my camera in a meeting, the audio cuts out for about 5 seconds before coming back. Zoom warns me of low volume and there is silence in the headphones during this time. This did not used to occur.Aside from missing what's going on in the meeting, this is particularly problematic because going on camera is generally a signal that I'm present and engaged in the meeting, which means it's more likely that people will address me and expect a response, but I appear to be not paying attention. Since this used to work, it seems like something may have regressed in the Zoom app. OS: Windows 11Zoom Version: 6.2.3 (47507)Headphones: Sony WH-1000XM4Webcam: Logitech HD Pro Webcam C920

For a recurring meeting, I am the meeting host and I have an alternative host. For today's meeting, I was unable to join, so my alternative host lead the meeting. They recorded and clicked on the "Start Summary" button. After the meeting, I received the recording via email, but I have not received the "Meeting Summary with AI Companion" email (I checked my settings and the summary is set to only send it to me). The summary is not showing up in my list of Meeting Summaries on my Zoom web portal either. Where can I find the Meeting Summary if it's not emailed or in my Meeting Summaries list? Does "Meeting Summary with AI Companion" only work if the meeting host starts it (vs. an alternative host)?

I have a fairly new laptop running Windows 11. When I join my live choir rehearsals on Zoom I can hear the leader's voice OK but the music is very distorted. Can anyone advise me on what settings I might need to change to resolve this problem please?

I love the companion feature and use it often with most of the meetings. Before the update, I was able to pause it during meetings when private or irrelevant information was being discussed and start it once we arrived at the intention for the call. Please bring that option back. It made such a difference to have the option to "filter" out the personal from the business. Thank you 

I would like to package and deploy the Zoom Workplace Client via SCCM, however my experience has been that it closes the Zoom client. Is there a way to upgrade the Workplace Client via an SCCM package that doesn't close the client?Here is my install:msiexec.exe /i ZoomInstallerFull.msi zRecommend="AU2_EnableAutoUpdate=true;AU2_SetUpdateChannel=0;AU2_InstallAtIdleTime=true" /qn /norestart /L*V "C:\Logs\ZoomInstall.log" MSIRESTARTMANAGERCONTROL="Disable"

I am concerned that a video I shared with a group was then shared by a member of that group and shouldn't have been.  My question is...if I delete that video from my library, would it also delete the video for anyone who may have downloaded that video? Or would it be pointless?   Thank you!

My microphone won't pick up the sound my drum or rattles  - tried ChatGPT fixes still doesn't work -turned off the background noise suppression and all the other recommendations but still no joy - any further suggestions? 

The recent update on May 19 completely took away the ability to choose which external calendar to export meetings to. I'm signed into Zoom through Gmail since Zoom doesn't support personal Outlook accounts (I no longer have an organization account), but my familiarity is with Outlook calendar and everyone I'm still working with is using Outlook calendar, which makes it easier for me to just create a Zoom meeting, select the Other calendars > Outlook option, and then use that to send the invite through my 'personal' Outlook account.But the recent update removed that feature and now forces me to ONLY use Google Calendar. I DO NOT WANT TO BE SENDING MY MEETING INVITES THROUGH MY GMAIL ACCOUNT, because it's strictly personal--the Outlook account is "personal" but is really my work account, I just do not have an organizational account anymore. This is the most bizarre "update" ever. I can't j

Hello, I have read about a similar error with many other users historically and some that are in different situations than myself.  I have an individual business license for Zoom (and am the administrator of my account) but am missing the recording (and whiteboard) buttons.  I have tried a few troubleshooting steps so far.  For the purposes of this discussion, I am talking only about local (not cloud) recordings. 1. I've checked the storage location for local recording storage (and the folder exists).2. Under the web profile settings, record to computer files is enabled.3. If I turn on automatic recordings (which I don't want to happen all the time), recording does start.  This doesn't add the recording or whiteboard buttons.4. I've tried uninstalling/reinstalling the application, without success. Does anyone have any other ideas or steps I can take to troubleshoot this?  It is fru

Trying to follow these instructions but it's not working. When I perform step 6 "click Review" no list comes up for approval. Instead I get directed to the event management page of the event itselfInstructions: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058193Sign in to Zoom Events.In the top-right corner of the page, click your profile picture.Click Notifications.Click the Host tab.In the notification informing you that a speaker bio is ready for your review, click View Details. You will be taken to the event creation tab of t

I often am in zoom meetings with 10-75 people.  When I am in the gallery view, I would like to easily and quickly organize the order of the video participants according to various options, such as: 1. Alphabetical organization by first name (A-Z)2. Alphabetical organization by first name (Z-A)3. As a sub-option, put all muted (either video OR audio) participants (in alphabetical order as requested in 1 or 2 above) either AFTER all the "regular" (audio and video on) participants OR put them in alphabetical order mixed in with the regular participants. This new feature(s) would be very helpful to me and to many teachers who use zoom to lead group discussions!! 

Hey guys. Has anyone managed to find a solution to the issue with the new chat functionality since the recent update? I teach 25-30 children and its not practical to press on EACH tab to view their comments every single time. Obviously put together by a developer who only has 1-2 people in his zoom meetings.  There was a solution given in another thread about pressing a 'disable group chat' option but i cant view it on my web log in, nor could many other people in the thread.  This is another issue i am having with zoom - many responses from their customer care team is copied and pasted but not checked to see if its still relevant. This is the 3rd time a 'fix' has been given that is obviuosly taken from a previous version. They need to pull up their socks. Their staff also need to wake up. Last week i spoke to some guy called Rodel who told me the chat box had NOT been changed and its always been like this. I have been using this for 5 years now and this

I have just run a webinar where an attendee reported that they were able to register and reached the waiting room, but when the webinar started they received the following error and were unable to get back in (despite restarting login process).Error: The server encountered an internal error and was unable to process your request. Error code: 3034They are using a Mac.

Hi, One of our users has raised an issue in that when he is completing "wrap up engagement" in contact centre there are no alternative spelling given for spelling mistakes.He does not have this issue in team chat etc, just the contact centre, any suggestions?He is using a windows laptop.The example in the screen shot showing provisioning spelled wrong but with no alternative spelling.

Hello, I need help with a billing issue.I recently paid for the Pro Plan, and the charge has been completed on my bank account. However, my Zoom account still shows as Basic. I also checked my Zoom Billing page, but there is no invoice or active subscription shown.

On the last update to version 6.4.10 (2027), the settings dialog box is broken. The only usable tabs are "Video & effects", "Statistics", "My Account", "Accessibility" and "Keyboard shorcuts". All the other options (including "General"·, "Audio", "Notifications & sounds",...) are unusable. Their content is restricted to a tiny band on the left of the panel. The right band is just white space. I am using Ubuntu 24.04.2 LTS under Wayland (forcing X11 with "unset $WAYLAND_DISPLAY" does not fix this) with an Intel UHD Graphics 730 integrated controller. Zoom version 6.4.6.1370 just worked fine on the same system.

I have a colleague who when trying to launch a Zoom meeting within Outlook for iOS it leads them to the webpage to join the meeting. Once in the webpage window, it tries to redirects to the app store and reinstall the Zoom App even though it's already installed. It then doesn't join the meeting and you have to enter the session keys manually within in the app. Is there a way round this please? 

Hello, we are attempting to integrate the Zoom Meeting SDK and have provided all the necessary keys. However, when we call the SDK, it displays a 0,0 error. How can we resolve this issue? We obtained the Flutter plugin from pub.dev.

Hallo,ich habe breakout rooms in meinen Einstellungen aktiviert, kann die Funktion aber nicht nutzen, da mir das Symbol breakout rooms in meiner Symbolleiste gar nicht angezeigt wird.Was muss ich tun?

Has anyone tried to integrate the zoom with the website so you can allow your users to participate in meetings and join the discussion? Is it possible to do that?   Please, if you can suggest me a better idea, do comment. waiting for your answer....

Hi, I hope you can help.When another participant or host are sharing their screens, I am unable to see what they are sharing.I have checked the settings and everything that I can see to be turn on to allow screen sharing has beenI am at a loss to how to move forwardPlease help

In the original version, when multiple people sent me text messages during the meeting, they would be displayed in a window for me to check.In the current version, I have to click on each person's chat window one by one to check, which is too troublesome!!!In the original version, when replying to others, there is a drop-down menu to select the reply object, which is very convenient.Now I have to click on each person's text message and check them one by one to find the one I need to reply to.The fundamental reason why I chose ZOOM instead of Google Meet is that ZOOM can be set to chat privately with the host during the meeting. Now that the chat function in the meeting has become so difficult to use, I may consider giving up ZOOM.

I really want to turn zoom sound to zero sometimes.  Eg receiving an important phone call.  Using multiple devices in the same room.   

With the Basic free plan, if you schedule a meeting but start it 10 minutes late, do you still get 40 minutes or does it end 40 minutes after the scheduled start time? 

I have Zoom Workplace Pro and Zoom Phone Pro Global Select, yet Zoom is not allowing me to make outgoing calls to any phone numbers.  It tells me the requested service is not available in my calling plan.  What am I missing?  Do I need to change a setting or buy a different plan? Thanks in advance.