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Newcomer
HelenV1
Newcomer
May 30, 2025
Solved

can't get the microphone to hear my drum

My microphone won't pick up the sound my drum or rattles  - tried ChatGPT fixes still doesn't work -turned off the background noise suppression and all the other recommendations but still no joy - any further suggestions? 

    stuekerAnswer
    Community Champion | Employee
    June 5, 2025

    Dear @HelenV1 ,

    nowadays new laptops, audio drivers and operating systems also offer noise filtering or beam-forming capabilities.

    Therefore, when it comes to audio settings, nowadays you have to check in at least two places.

    1. You need to check your Zoom audio settings, e.g., turn to Original Sound, if you do not want noise filtering
    2. Check the audio settings in your operating system, and also turn off noise filtering and/or microphone array/beam-forming options if availalbe.
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    4 replies

    storyhub
    Community Super Champion | Customer
    storyhub
    Community Super Champion | Customer
    June 4, 2025

    Here is insight to setting up original sound.
    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064198
    Note that original sound has to be turned on in 2 places. Don't forget to click the Original Sound for Musicians button to toggle this on or off in the top-left corner of the meeting window. Also, check your OS for audio enhancements and be sure they are turned off.

    If this works please click accept as a solution.

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    Community Champion | Employee
    stuekerAnswer
    Community Champion | Employee
    June 5, 2025

    Dear @HelenV1 ,

    nowadays new laptops, audio drivers and operating systems also offer noise filtering or beam-forming capabilities.

    Therefore, when it comes to audio settings, nowadays you have to check in at least two places.

    1. You need to check your Zoom audio settings, e.g., turn to Original Sound, if you do not want noise filtering
    2. Check the audio settings in your operating system, and also turn off noise filtering and/or microphone array/beam-forming options if availalbe.
    Translate
    Newcomer
    AdrienSwift
    Newcomer
    June 5, 2025

    Thank You

    Translate
    MGSR
    Community Manager
    MGSR
    Community Manager
    June 11, 2025

    Hi @HelenV1! I wanted to let you know that I’ve marked @storyhub's and @stueker's  response as the accepted solution, as I believe it answers your question. If you have any more questions or need further clarification, feel free to ask.

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