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For the first time, I chose to allow the AI companion to join the meeting. I am both the admin of the account and the host/organizer of the meeting. The plan is Workplace Pro. Following the meeting, on the main dashboard, I pulled down the AI Companion option to choose 'Summarize this Meeting'. I received this message: Sorry, I cannot answer your question because you don't have the permission to access the meeting transcript.My settings seem to be correct, so I'm not sure what I need to do to get meeting summaries in the future. Any help appreciated. Thanks!

Description:Currently, in inboxes tied to shared numbers or call queues, a message’s read or unread status is tracked individually per user — meaning when one person reads or responds to a message, it still appears as unread for everyone else. This causes confusion and duplication of work, as multiple users may open or reply to the same message unnecessarily. Requested Enhancement:Implement a global read or unread state for shared inboxes so that when one user opens or replies to a message, it is marked as read for all users with access to that number or queue. Benefit:This feature would make team communication more efficient, prevent duplicate responses, and provide clear visibility into which messages have already been handled — improving collaboration and response time across shared lines.

Description:Users with access to multiple phone lines (e.g., personal extensions and shared main lines) currently see all messages blended together in one unified inbox. This makes it harder to identify which messages belong to which number or queue. Requested Enhancement:Introduce a filter, tab, or dropdown that allows users to view only the messages tied to a specific line or queue. Optionally allow users to set a default view to their most-used line. Benefit:This would make message management clearer and faster for teams handling multiple lines, ensuring that messages to shared queues and individual numbers can be viewed and prioritized more easily.

running a meeting without originator 

Getting below error when trying to create a meeting via API:{"code":-1,"message":"execute SQL error, method: PRIMARY.MeetingOccurrenceInfoMapper.getItems, rawSQL: SELECTmeeting_number,occurrence,account_id,meeting_id,create_time,modify_timeFROM ZMWEB_MEETING_OCCURRENCE_INFOWHERE meeting_number = #{meetingNumber}"} https://zoom.us/v2/users/{$email}/meetings

None of the videos available show how to add a background on my chrome book please help!

Hi, We have problem on my laptop when join  a meeting...its normal until 30 minutes (presentation and sound from host), after that  there was no sound but presentation from host still showing on my laptop. After i rejoin the meeting it back to normal. I use windows 10 21H1,. is problem on my laptop or on host ? Thank you

  Hello, on My Zoom Meetings I plug the Headphone & Microphone Assembly in and Test but only get Sound through the Ears no Microphone. What to do? Thanks, please reply.

Hello,  I cannot join any Zoom meetings. The app always shows “Unable to join this meeting – This meeting ID is not valid.”  I have tried:  – Restarting my computer  – Reinstalling Zoom  – Changing Wi-Fi networks and using mobile hotspot  – Using different devices   However, the issue persists. Could my account or device be restricted or blocked?  Please help me restore normal access.   Thank you very much,  Péter Kovács

Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.   Here’s what’s in store for you:   📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your workplace into a more productive and collaborative environment. Get all your questions answered!   📆 November 12: Zoom Phone Open Office — An open Q&A space to learn best practices, optimize call management, and streamline your workflows. Bring your questions!   📆 November 13: What’s New at Zoom — Stay updated on the latest innovations and feature releases, including highlights from Zoomtopia. Explore what’s new across the Zoom platform!   📆 November 19: Zoom AI Companion Open Office — Discover how Zoom AI Companion enhances workplace efficiency and collaboration. Join the discu

Level up your Zoom skills this November! Join our upcoming sessions to get expert tips, discover new features, and learn how to make the most of Zoom — all in one month.   Here’s what’s in store for you:   📆 November 5: Zoom Workplace Open Office — See how Zoom’s tools can transform your workplace into a more productive and collaborative environment. Get all your questions answered!   📆 November 12: Zoom Phone Open Office — An open Q&A space to learn best practices, optimize call management, and streamline your workflows. Bring your questions!   📆 November 13: What’s New at Zoom — Stay updated on the latest innovations and feature releases, including highlights from Zoomtopia. Explore what’s new across the Zoom platform!   📆 November 19: Zoom AI Companion Open Office — Discover how Zoom AI Companion enhances workplace efficiency and collaboration. Join the discu

Since a couple of weeks I bought a PRO account but this does not show up. The bill is paid, but it still states basic in my new account What  can I do?any support is welcomeKathrin 

Zoom video flips vertically when I use Insta 360 link camera. All other apps work well. 

Is there any way possible to disable the flashing green rectangle that indicates the active speaker? I have a visual impairment that makes it hard to focus my eyes on flashing lights. I have tried gallery and speaker view, pinning the speaker, etc., but I can't find anyway around minimizing flashing light on the screen. I've been opening four browser windows to arrange over the edges of a pinned person's video to cover the flashing rectangle, but it is very hard to stay engaged on calls when I can't see everyone, and I have to continuously cover the zoom window with the four browser windows each time I need to mute/unmute or click something else on the zoom window.  I know accessibility for all disabilities is not always possible, but this should be a simple setting to turn off. Thank you!

I bought my original Bud Pro 3 from Bestbuy website. I paired it with my Samsung Galaxy 24+ (software updated to current version, I have automatic update turned on). The bud is good except that when I use it for Zoom meeting (on my phone), the mic doesn't work. Meaning, no one could hear what I say. When I change to my old JBL headset, everything works fine - both mic and speaker are functioning. I can participate in the zoom meeting as usual. Moreover, I've been using Zoom on my phone for many years without any problems (using other headsets) I've tested the Bud Pro 3 mic with the voice recorder that comes with the phone. It works fine too so there is no hardware issues with the bud. I also have no problems using it in normal phone call (voice network) and whatsapp call (mobile data) Last but not least, I've reset the ear bud several times and the issue remains.  I've contacted Samsung and they've sent me another pair of the Bud Pro 3, the same issue

Hi! Can anyone help me by guiding me on how to scan QR codes for onsite live event zoom meeting as a moderator with no zoom account. For example I have a licence in zoom and create a live event, but the people moderating the event don’t have the license and they are going to do the scanning of the attendees onsite. How do I tell them what to do? If they don’t have an account how can they access the scan section? thanks 

I frequently get meeting sign-up spam for both GoToWebinar and Zoom. The spam comes in saying that I've signed up for a meeting I've never heard of and have never signed up for. GoToWebinar has a link in their messages that says "Report Spam" which allows me to tell them the message is spam that I never signed up for. There is no such option in a Zoom message. It strikes me that Zoom should have a similar message in order to, if nothing else, track how the service is being (mis)used. My only choice is to either simply delete the message or cancel my registration for the meeting if I care to click through that link and suffer through another Zoom message saying the registration has been canceled. Please add a Report Spam option to your registration notices so, if nothing else, you can get an idea how your system is being misused. Thank you. 

During a meeting , is there a way for the assistant to recognize and distinguish between the voices of participants who are in the same place and using the same computer? In other words, can it distinguish between the voices of participants?

I can't get the audio to connect to my earbuds using Zoom, all other apps the sound comes out of the earbuds.  In Zoom mobile there seems to be no way to select the output device (that I can find) like there is on the desktop app. I always have to use the phone's speaker, how can I select the bluetooth ear buds?  In the upper left corner I see the little speaker icon, but I can only select mute or speaker.  I've seen screen shots of a bluetooth icon there, but I don't get that choice on my phone. What am I missing??Iphone's bluetooth settings show that my earbuds are connected, and as I mentioned they work using Music app for example. 

I know how to set up interpretation and people can select it through the app, but if someone dials in how do they access it? 

The meeting link is not active in my email.  I have checked with others who received the link and it is active for them.  Help please.

I am trying to connect zoom app SDK with n8n workflow for more than 3 days but i didn't succeed yet, and i was looking all over the YT and other Platform and i didn't find any thing, so please can anyone help me with the setup the sitting ?

Hi!  I recorded a Zoom meeting to my computer the day that the iCloud recording weren't working due to the AWS outage.  I did not receive an mp4 recording.  I received the audio and a .conf file.  How do I get the video?  Thanks so much!

hello zoom team i am trying to purchase zoom phone like but when i do the check out got an error "An error has occurred and we are unable to complete your purchase. Please make sure your information is correct or contact support for assistance. (Error code: UZN5614)" how to solve it.

Hi. We are organising a multi-day summit next March. I want to ensure that people using screen readers or other assistive technology can register for the event, and to also bookmark individual sessions. I am struggling to find any information about the accessibility of the registration form, and navigation of an events hubs. Any advice on this would be very much appreciated.Stephen