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Why are my audio recordings only on CSV listing document?

Janette2
Listener
 
4 REPLIES 4

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

I don’t understand your issue. Please elaborate. 


Ray - Office Hours at GoodClix.com
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Janette2
Listener

The recorded Zoom meetings are listed. When I select “Open” it opens to a CSV document which lists all my recordings and where the recordings are located. When I follow the path…the recordings are not there. So CSV data sheet is just that data. It does give me access to the actual audio recording. 

Janette2
Listener

I meant to say “it doesn’t give me access to the actual recording. 

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

@Janette2,

 

First, a bonus tip on the Zoom Community: you can edit your posts by clicking the icon in the corner and selecting Edit Post:

Ray_Harwood_0-1654543293417.jpeg

I can spell, but I can’t type – so I use this all the time.

 

 Have you looked in the Trash for your recordings?

Ray_Harwood_1-1654543583011.jpeg


Obviously there’s something going on – I’m just not sure what! But happy to keep hammering at it too we’re figure something out. 


Ray - Office Hours at GoodClix.com
Please click Accept As Solution if this helped you !