cancel
Showing results for 
Search instead for 
Did you mean: 

Room recording audio and video out of syn

WisdomSoph
Listener

Recently, when I do the zoom recording, my audio and video frustratingly out of syn. 

 

I am using Mac and using air pod pro to do the recording.  Is there a way to fix it?

1 REPLY 1

RN
Zoom Moderator
Zoom Moderator

Hi @WisdomSoph, within your Client Settings > Audio > are any of the following enabled - High-Fidelity music mode and Stereo Audio? These two settings do increase CPU utilization. Try disabling the two, create a test meeting and recording to see if that helps.

 

Also, if you go into Video > Advanced > Try disabling 'Optimize Video Quality with de-noise and 'Use Hardware Acceleration for Receiving Video' to see if that helps as well. If you don't mind me asking are you recording to the Cloud or Locally recording? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!