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Recorded meetings not recording participants

ScottA1
Listener

I suddenly started getting a pop-up at the beginning of my recorded meetings saying 'Your speaker is not working properly. Your voice can still be recorded but the voice of other participants cannot.'

I absolutely need all voices to be recorded. Has anyone else had this issue?  Any thoughts on how do I fix this?

 

Thanks

1 REPLY 1

IP-Man
Community Champion

@ScottA1 , this appears to be a one off issue . To ensure that you are updated on bug fixes on the Zoom app, kindly make sure that your desktop client is always up to date. 

 

For any hardware issues, you might need to update the drivers to work properly with any app.

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!