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Participants names appearing in recordings

Corbin1
Listener

Why are the participant's names appearing in the corner of the screen on recorded Zoom meetings even when I am asking it to not do this under settings? I am reading on here that others are having the same issue. Is this only a problem with the free version or are paid members having this issue too? How long has this been happening? I did a recording in December & did not experience this issue. I need the names to not display for privacy reasons. When will this be resolved? Has anyone heard anything?

1 ACCEPTED SOLUTION

RN
Zoom Moderator

Hey @Corbin1 if you have a pro plan and cloud recorded -- there is an option in the Advanced cloud recording settings where you can Display participants' names in the recording if checked. However, to not display, you'd uncheck this setting. https://zoom.us/profile/setting > recording > uncheck 'Display participants' names in the recording'

 

 

Unfortunately, for local recordings this is not a feature after testing this option Video > unchecked 'Always display participant name on their videos'. For this Local recording feature, suggest submitting feedback to https://zoom.us/feed

 

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

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5 REPLIES 5

RN
Zoom Moderator

Hey @Corbin1 if you have a pro plan and cloud recorded -- there is an option in the Advanced cloud recording settings where you can Display participants' names in the recording if checked. However, to not display, you'd uncheck this setting. https://zoom.us/profile/setting > recording > uncheck 'Display participants' names in the recording'

 

 

Unfortunately, for local recordings this is not a feature after testing this option Video > unchecked 'Always display participant name on their videos'. For this Local recording feature, suggest submitting feedback to https://zoom.us/feed

 

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

I am having the same exact issue with my pro plan. Names are appearing in my recorded video despite having unchecked that option. Any suggestions?

YES!!!  Please allow the names removed for local computer recording!

AnnMarieAOH
Listener

Me too.  Can we please address this?  Is it a glitch, or has the service changed?  Thanks

sergioschmid
Listener

Hi RN, 

I have a PRO PLAN and I always record my semanal video local in my computer and it never happens. 

 After my last update I recorded a video and the names were not hidden like I always. 
I saw my configs and are correct.  I did some tests to detect the problem and even if the names do not appear on the screen, they appeared in the recorded video.  Is clear a BUG in the last version.