Participants names appearing in recordings

[Corbin1]

Why are the participant's names appearing in the corner of the screen on recorded Zoom meetings even when I am asking it to not do this under settings? I am reading on here that others are having the same issue. Is this only a problem with the free version or are paid members having this issue too? How long has this been happening? I did a recording in December & did not experience this issue. I need the names to not display for privacy reasons. When will this be resolved? Has anyone heard anything?

[RN · Accepted solution]

Hey @Corbin1 if you have a pro plan and cloud recorded -- there is an option in the Advanced cloud recording settings where you can Display participants' names in the recording if checked. However, to not display, you'd uncheck this setting. https://zoom.us/profile/setting > recording > uncheck 'Display participants' names in the recording'

Unfortunately, for local recordings this is not a feature after testing this option Video > unchecked 'Always display participant name on their videos'. For this Local recording feature, suggest submitting feedback to https://zoom.us/feed

[bjragone]

I am having the same exact issue with my pro plan. Names are appearing in my recorded video despite having unchecked that option. Any suggestions?

[jongar]

YES!!!  Please allow the names removed for local computer recording!

[AnnMarieAOH]

Me too.  Can we please address this?  Is it a glitch, or has the service changed?  Thanks

[sergioschmid]

Hi RN, 

I have a PRO PLAN and I always record my semanal video local in my computer and it never happens. 

 After my last update I recorded a video and the names were not hidden like I always. 
I saw my configs and are correct.  I did some tests to detect the problem and even if the names do not appear on the screen, they appeared in the recorded video.  Is clear a BUG in the last version.