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Meeting not starting from app

Alec19984
Listener

Hi,

 

My meeting don't start automatically from links anymore. I am always prompted to provide the meeting ID (even when I am logged into the zoom app). How do I get my meeting links to work again? I have tried reinstalling zoom.

 

Kind regards,

Alexander

1 REPLY 1

IP-Man
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@Alec19984 

 

You could try a clean removal/uninstall of Zoom Application and then reinstall it again. This is to ensure that any corrupted files/config on the application is all completely removed before reinstalling.

 

If you have a Mac -  try uninstalling Zoom by using their uninstall file instead of putting the Application in the trash.

You can do this by going to Applications -> right clicking on zoom.us -> Show package contents -> open Contents -> open Frameworks -> use the ZoomUninstaller file.

After this, try to reinstall Zoom again.

 

 

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