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I want to restore my recordings.

JK123
Listener

The meeting was held with the automatic recording function turned on in the settings menu,

but when I checked after the meeting, there was no recording. How can I recover it?

2 REPLIES 2

ommatinn
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@JK123 

Sometimes processing the recording takes time, please wait a little bit after the meeting is finished. If you still can't see the recording, please contact Zoom support via chat.
https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

 

ommatinn
Community Champion | Zoom Employee
Community Champion | Zoom Employee

@JK123 Please Accept as a Solution if that helps solves your issue.