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2021-11-29 09:33 AM - edited 2021-11-29 02:12 PM
I am getting this error when I try to schedule on behalf of someone else. However, when I click on "Click Here" it takes me to the App page. I have already clicked on "Enable" and have updated.
"Schedule For" is not available because Shared Access Permissions is not enabled. Click here to visit Zoom Marketplace and enable "Allow this app to use my shared access permissions"for the Google Workspace app from the Shared Access Permissions column.
2021-11-30 02:12 PM
2021-12-01 06:36 AM
I am having the same problem and my screen looks like the screenshot you provided.
2021-12-01 08:52 AM
We are also having the same problem and have authorized the above app.
2021-12-02 05:17 AM
All the EAs at my company are having this issue. Super inconvenient! I have been working with our IT folks for 2 weeks and they have tried multiple fixes, to no avail. Hoping this bug is fixed soon! Also noticed that now I am unable to add Zoom to Google calendar on my iPhone as well. Hoping the bug fix resolves that issue.
2021-12-09 06:43 PM
Same problem here. We made sure both the delegator and the delegatee have Shared Access Permissions authorized. Still have this issue. I am IT for the company and I am scratching my head at this point.
2021-12-10 06:12 AM
Wow, I had a Zoom Tech help me and my issue is solved. I told them about this thread and I thought they would have posted a resolution. Oh well...here's what they did for me. Hopefully it will help you.
I don't want to uninstall and re-install in case I mess up my calendar again, but I think you can manage the install without instruction.
The steps above solved my issue and I no longer receive the permission error messages.
2021-12-10 06:41 AM
Thanks Candace - guessing I don't have the proper permissions to uninstall, as that option was greyed out. However, I did find a workaround a few weeks ago, and it' sworking for me. Still not working from my iPhone like it used to, but for now I can add Zoom calls to calendars I manage:
2021-12-10 09:19 AM
Thank you! I am gong to try this and maybe it will be a workaround for now.
I am disappointed we have not heard anything from Zoom on this issue.
2022-01-20 01:53 PM
Thanks Candace - guessing I don't have the proper permissions to uninstall, as that option was greyed out. However, I did find a workaround a few weeks ago, and it's working for me. Still not working from my iPhone like it used to, but for now I can add Zoom calls to calendars I manage. Severely disappointed that Zoom isn't chiming in here.