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" Audio transcripts for non-recorded meetings are stored temporarily in order for Zoom to provide the service and support to customers."  Can we ask Zoom the following:  1. What does Zoom mean by "audio transcripts for non-recorded meetings"?  In other words, what is Zoom capturing and storing when the Meeting Summary tool is enabled but the Zoom call is not "recorded."  Is it an audio file?  Video files? Chats, screen shares?   2. Do we have the ability to customize the "Meeting Summary has been enabled" notification pictured in the email below? - in which case, we would likely want to let users know the extent to which aspects of the meeting will be recorded and stored.     3. How long does Zoom save this content, where, and who has access to it?

I scheduled a meeting and it has 130 registrants. I want to capture the name and email address of each registrant so I can import the list into my mass mailing program. How can I export the list?

Hi All,While I connected with the LCD monitor, my zoom's camera turns black, what can I do to adjust the setting to make it work, pls? Many thanks 🙂 

what do i need to do so that recordings are recorded with just the presenter as full screen, not gallery view

Alternate Host option - I am unable to see this option under my Advanced Options.  How do I get it?

As a Zoom Admin - I can't find anywhere that gives me access or visibility into other users AI Generated Meeting Summaries. This is probably by design, but I need to see if I can access a summary for a past meeting hosted by one of our employees for a HR issue.  Is this possible?

I cant stream to my facebook group from zoom. I start a meeting > click on More (...) > Livestream > Live on Facebook. After I get to this page, I continue with my login, then it asks for details such as the meeting name/description and then it asks me where I would like to post to. I click on timeline and it only gives me the option of only me, public, and friends, but not an option for groups. Anyone know why I dont have the group option anymore? I also know that there is a method out there to stream with custom livestreaming but I do not have that option on my zoom client anymore.

Can anyone help?I keep getting logged out of my meetings as if I had a basic account, however I have a paid license account, so I don't understand why this is happening.

When I play a musical instrument during Zoom lessons, the sound comes out distorted. "Choppy" is the best way I can describe the problem. I am on a Dell Inspiron 14 laptop, Windows 11, Zoom version 6.1.11. I am able to record video and audio from my laptop camera without any issues. My Internet connection is via Ethernet cat 5 E, so upload speed is not a factor. My Zoom settings are optimized for musicians and are exactly the same as those used by my teacher and classmates. They're also the same as the settings I used on my older Acer laptop, which worked fine. I tried an experiment by doing a Zoom meeting with myself from my husband's older Dell using all the same Zoom and Dell settings and the same versions of Windows and Zoom as mine. My playing came through just fine over his laptop. Both laptops use Realtek Audio with one difference. His runs a driver version from 2021; mine runs one from 2023. Could my distortion issue be the result of a conflict between

We use Zoom extensively to coordinate among our various departments, each of which has it's own channel. It would be a huge help if there were simple Team Chat templates that could be inserted into the text editor to remind team members what information is needed depending on the channel they are using. For example, Request for AssistanceName of user who needs assistance:User ID:Best time to contact:  This would help everyone remember what's required in each channel for someone to respond.Thanks! 

Can this plan be for an individual who isn't in a business and wants a home office phone for people to call during work hours? I own a VoIP IP phone - Yealink T46s with locally hosted FreePBX. I wanted to finally switch to a cloud services provider that would allow my "office" or "work" phone to be active 24/7 through the cloud so anyone could call me using my work number rather than personal. Please let me know if this plan is what I should choose for my needs.

We had a user that started getting bombarded with spam calls recently. Every one is from a different number. Most are verified. She was getting like one every 30 minutes for two days straight. I had to have her turn on DND and some other client settings just so they didn't disrupt her.  I bumped the spam detection up to high and set the action from nothing to route them to VM. When calls come in I notice they don't get labeled with a new type of "spam" in the users call history until the user manually blocks the number from their client. We noticed the calls slow to 1-3 a day after doing this, but I was thinking perhaps the the bot just moved on to a new target.  Does Zoom show all calls in the users history including ones picked up by the spam filter?Do calls dynamically get detected and marked as spam before they make it to the users client, or do calls only get marked as spam after at least one user reports the number?I opened a ticket with Zoom and they basicall

I need to know how to delete the information for the credit card in the 'Billing' section. I tried to do this but it appears to change the payment only without deleting the existing information for the credit card. 

Can this be done?

My last name does not appear when I attend other Zoom meetings - why as my profile show both my first name and last name

I'm sure I should know this... where do I go to find the attendance of my meeting just held yesterday?  I obtained my recording but don't know where to find my team attendance.

I'm writing to report a frequent problem with the Zoom program on the server. For the past week, the application has been closing unexpectedly during meetings, causing substantial delays to my work.Error Code: 104103 

hello,my monthly plan is zoom workplace pro, tomorrow I have a large meeting and I need to accommodate for 1000 attendees, so I purchase the large meeting add on for 1000 participants.Now the problem is the following:1- on the profile: i can see the add on large meeting 1000 participant clearly stated2- on user management -  users: I can see my workplace pro with the 1000 large meeting with a check on it, so it looks linked.3- when I go to account management -  account profile: it shows only my workspace pro and my meeting capacity is 100 not 1000.So which one is correct? How can I assure that I can accommodate for 1000 attendees.thank you for ur help.

Even though waiting room is enabled in the account's settings, I find that participants join my meetings bypassing the waiting room altogether. Any thoughts?

Currently, after someone registers for a webinar, they have to check their email for a confirmation to "add to calendar". It would be better if it was on the page right after they submit their info... instead of having to go to their email. Am I missing something? If not, how do I submit a feature request? Thanks!

Is anyone else having issues with whiteboard this morning. My wife was able to teach multiple classes this morning until the last one and Whiteboard stopped loading and just gives the spinning wheel but never loads. I checked my system and am getting the same problem with my whiteboard. We are both on Windows systems. We have tried resetting our systems and resetting Zoom. We have tried both in the app and online versions. 

How do I hide the speaker's thumbnail image from those attending the meeting, while sharing a image or video etc?  This is especially needed when using the share screen alongside the speaker two images side by side) or when the speaker is superimposed onto the shared image. In these share modes there is still a floating thumbnail of the speaker on a mobile device or they appear at the top of the screen along with other participants. It looks silly having two views of the same speaker.How do I hide the thumbnail view, when the other screen share views of the speakers are being used? 1

Hello maybe someone can help me.  have searched everywhere, but the audio sound during calls sounds so electric. I have been to the apple-shop and they say it is not my Mac that is making the issue as Spotify sounds amazing. But when I am in a meeting the left speaker (only the left) gives off something like a static noise, more like constant fuzz, I cannot really explain ist that well, but it seems like my speakers are vibrating with the sound  Can anyone help me or is this the way zoom should sound? my MacBook is 3 days old.  Thank you so very much for all your help. 

Hi everyone I was wondering if there is a possibility to send a certificate of attendance to all attendees of a webinar via Zoom in the follow-up e-mail?  ThanksKind regardsTitia

I updated my OS to Sonoma 14.6.1 this week and just checked Zoom for an update. I'm running v6.1.10 and there is an update for v6.6.11, but when I click to install it gets a tenth of the way through and then throws the popup "Unable to install updates Error code: 10002"