Solved

I deployed 6.0.10 to an endpoint with the following... msiexec.exe /i "ZoomInstallerFull.msi" zConfig="AU2_EnableAutoUpdate=true;AU2_SetUpdateChannel=1;AU2_EnableShowZoomUpdates=true;AU2_InstallAtIdleTime=true;AU2_EnableUpdateAvailableBanner=true;AU2_EnablePromptUpdateForAU2=true;AU2_EnableUpdateSuccessNotification=true" ALLUSERS=1 /qn /norestart /log output.log Zoom installed successfully. This version was intentionally chosen as it is slightly older than the current version 6.2.5. The option above AU2_SetUpdateChannel=1 was included as I understand this should install the latest available version. After waiting a few days, nothing happens on the endpoint. Zoom is open and has been running for hours, even overnight. Zoom has certainly been "idle" enough to trigger the update, but nothing is happening. Separely, we also have GPO's applied to this computer (not user), which are shown belowWhat am I doing wrong? The documentation is unclear when talking about deprecat

I've recorded a video and the recording that Zoom puts to download is very low resolution: 640x360pxHow can I fix it?

HelloI there any way to have both a document camera and an ipad connected to zoom at the same time please?

please help! I have had Zoom for 3 years. When I tried to update Zoom, an error arose. So I decided to uninstall the app from my MacBook. Now I want to install it again and I get the message: Installation failed. The installation failed due to an error. Contact the software manufacturer.

Joined a zoom meeting on basic service. Could not see myself on my screen. How do I fix that? I am an Apple person.

I had a recurring link for Zoom meetings within our faith community.  I had meetings scheduled out until the end of 2024 or into 2025.  These meetings are no longer showing up in Meetings tab under upcoming or previous.  I do have the meeting ID.  Is there a way to create new meetings under this same ID for the future? 

I added a permanent Zoom room background, but now I don't remember how I did it, and I need to remove it. Can someone please assist me with how?I really appreciate any help you can provide.Mick

Hello, The microphone is not working in the Zoom room due to t the Microphone - Source is set to HDMI (USB Capture HDMI) The other options are NOTavailable to designate the Micorphone to the source. We use the logitech meet up in the zomm room Thank you

Hello, I'm trying to change my setting as an admin to allow my users to share whiteboards with external users but I do not find where to do so.

I'm looking to host a webinar where the beginning introduction will be live.Then I need to play a recorded video in between, and then a person will come on camera and speak live.The video to be played in between should not be screen sharing. Can I upload a video for this?Can this agenda be done?

We recorded a Zoom meeting yesterday and the recording doesn't show in our cloud or local recordings. After looking around our account for a solution,  the meetings tab still shows the "start" button, as if the meeting never occurred. We had the meeting and we know that it was being recorded.  Has anyone experienced this of know how we might locate our recording?  Thanks!

how do i make an attendee a co-host on a zoom meeting? 

On launch today, app updated to 5.17.11 on MacOS Video works on FaceTime camera and on connected Insta360 Link camera.Freezes when select Snap Camera (rely on filters)Worked fine until this morning.Even tried reverting to 5.17.10 and did not work

I’m hosting Zoom sessions on my 8th generation iPad (software version 15.2.1, if that applies).   I can’t find a way to set up breakout rooms.  Can I do this?  If so, how?

Would love to see an option to schedule opting in or out of a call queue. I already use business hours, which is great! But I normally work in my office in the mornings and I'm out in the field in the afternoon. I don't want to receive calls from the queue while I'm out in the field, but still need to receive calls to my extension. Currently I'm switching it manually, but I often forget to opt in or out, potentially missing calls.

Currently, the zoom timer app superimposes a clock onto the camera of the host when activated.Yet when the host turns camera off - For a break - the visual clock disappears. As many hosts will be using this for breaks/lunches/exercises where they will want to decativate their camera - It would be useful to keep displaying on the blank screen of the host.  I am aware it still displays in the top right corner - But that is insufficent as a visual nudge or cue to the audience.   

The AI Companion icon appears in Meetings, but not in Webinars. Our license is for Zoom Professional.

I promise I have tried to search for the answer to this. I can't find a clear answer. There are a few different kinds of chat in Zoom, and a few different settings that control retention. So to be as specific as I can: On my computer in Zoom I have been chatting with people for years. Private encrypted chat. Not a group chat. Not a channel. Not chat in a meeting. Not private chat in a meeting. Advanced chat encryption is enabled at the account level for all users. In several of these chats I can scroll back approximately 10 months ago. Where is this 10 month retention period defined? Can I change this at the account level? (for all my users) Is this chat history stored only on the device? If so how come I can see it on another device? For example on my smartphone I can see the history of these chats that happened on my computer. thanks

Hello, I have a user who has marked all notifications in the Activity Center as read (both individually as well as using the triple dots and marking all as read), but each day her notifications come back as unread. I believe that they are reappearing after each time the application is reloaded. This is in the Zoom Phone System section because this only seems to be happening with Zoom phone notifications specifically, Voicemail, missed calls, etc.  I don't see any real settings we can change regarding the Activity Center Notifications besides allowing specific notifications into that area. We want these notifications to appear so the user will know that they have calls to return or voicemails to listen to, but how do we prevent the activity from returning after it has been marked as read? I have talked with this user and they have just updated to the latest version of the Zoom Workplace Client (6.2.3). She had marked all of the notifications as read, then updated and

I have zoom pro with caption translation add-on. It works when I create a meeting and host it. However, it does not show up if someone else creates meeting and then assign host permissions to me in the meeting. Now I am the host of the meeting but the translation doesn’t show up. Do you have a solution for this?

Hello everyone, Myself Julio Herrera from Via Dei Velutini, Italia, I’m currently using Zoom on my Linux machine and having some trouble with the screen sharing feature. I was wondering if anyone here has experience with sharing their screen on Zoom while using Linux and could offer some guidance.

We created a worksplace pro account with licenses. If we invite Other users who also have a basic or work place pro,  will they lose their zoom schedules and their own recordings they have on their account? Will their zoom schedules and recording tranfer over after their license gets merged / upgraded with our account?  

I cannot get the reports for all meetings that have taken place ... I really need them to check the attendance on those meetings The option keeps thinking and it is not working.

Good morning! I'm new to the app. I use the Linux operating system. I adjusted the webcam and microphone settings accordingly. I'm not getting feedback from my voice on the arcane usb condenser microphone. I have a meeting, how can I resolve this problem with you. What kind of microphones work? Thanks! 

I need to have a zoom call while I'm in Italy with people in the USA.  I'm not sure if this is possible, but does anyone have any  suggestions for success.  I'll problally be around the Tuscany area when this happens.