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Newcomer
April 19, 2025
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Remove unavailable Zoom Account

  • April 19, 2025
  • 1 reply
  • 3 views

Hi there,

 

I'm trying to remove my university student account from Zoom on my devices (iPhone, iPad, PC). I originally have 2 accounts on Zoom on all of my devices which are my student account and my staff account but since I graduated, my student account is no longer available so every time when I switch account (to attempt to remove account), zoom pops me to login and I couldn't really do that and it seems like there's no other way to remove (not delete) this account from my devices based on what I can find, any ideas?

 

Thanks

Best answer by Mandel

Hi @tonyzhou1260 ,

 

Welcome to the Zoom Community!

 

You should be able to manually sign-out of your student account, which will also remove the account from the list of accounts you can easily switch between. See also: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073483

 

If you still need help, please submit a request to our Technical Support Team and they can walk you through the steps to get the account removed from your devices.

 

Cheers!

Zoom Community Team

1 reply

MandelAnswer
Community Champion | Employee
April 22, 2025

Hi @tonyzhou1260 ,

 

Welcome to the Zoom Community!

 

You should be able to manually sign-out of your student account, which will also remove the account from the list of accounts you can easily switch between. See also: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073483

 

If you still need help, please submit a request to our Technical Support Team and they can walk you through the steps to get the account removed from your devices.

 

Cheers!

Zoom Community Team