Solved

hey zoom  team i am  online  school  and  i want  to  upgrade  to zoom  education but  i dont  want  to  lose my  replays  in  zoom cloud  is  it  possible  please @Pat_laMorte ! 

I am having an issue from switching monthly to anually plan on my account,I get a promotion price such as RM104.95 for annual,I am really interested on signing for these package but when I checkout to make payment ,it shows my payment ios RM149.99 per annum, I am so confucing about these issue,hope management can help me for these ,thank you so much.

Suddenly, I can't join a meeting. I searched on this problem, and I know that problem is caused of anti-virus application. But even if I uninstalled it, I can't join a meeting. Why? What should I do to join a meeting?Thank you for reading. I am not English native, so maybe the grammar or usage is wrong. I'm sorry.

Hi, So in the previous Zoom version I would simply follow these steps to make sure I was recording with my microphone settings and not having all of Zoom's sound artifacts gt in the way. For that I used to do the following: 1) How to enable the in-meeting option for original sound Desktop clientSign in to the Zoom desktop client.Click your profile picture, then click Settings In the navigation menu, click AudioUnder Music and Professional Audio, select the Show in-meeting option to enable "Original Sound" check box.The Original Sound setting will be displayed in in the top left corner of your meetings .2) Then I would preserve original sound during a meeting by following the below instructions.Desktop clientSign in to the Zoom desktop client.Start or join a meeting.Click Turn Original Sound On in the top-left corner. To the right of Turn Original Sound On, click the down arrow to select a microphone that automatically uses original sound when selected.  So when

How does one join a meeting an admit people without having the admin start the meeting or be present at all? I want a someone that I identify to click the zoom link, start the meeting and admit folks without me as the admin starting the meeting or being involved or present. This person is outside of the organization but has access to the zoom link to join the meeting. I have a Zoom Pro account with one license.  Thank you!

I used to share my screen all the time in meetings. Now I can't do it and I've gone through the settings in detail and can't find what it preventing it. Anyone have suggestions for this?  

Just checking to see if there was a way to have participants pay to access a meeting

We are holding a webinar with a group discussion amongst our panelists. One panelist belongs to a company that prohibits the use of Zoom on computers, so he will only be able to dial in on phone. I would like to display a profile picture for him in the gallery view with the other panelists. But since he cannot login, he cannot create a profile picture for his account. I tried a test where I created a named user in my account and gave it a profile picture. I then invited that user to a webinar and dialed in with that ID. Zoom did not display the profile picture in the meeting view. Can you think of a way to show a picture for a phone-only panelist?

Hi, I just wanted to say  that, an update to allow people access  all the links shared in a Zoom meeting in their Zoom space account would be so great.It would be useful for everyone I think and spare some time.Thanks in advance and you're doing a great Job by the way.  

We have the ability to "Mute All", is there a way to Unmute All?

Dear experts, We are running into an unusual case that one of the meetings was grayed out when we checked from admin dashboard, when the meeting host wanted to pull the report from her page, it was empty. Other meetings looked fine. What might be the cause behind this? I've been spending a few hours but no luck with it. Any help is really appreciated!Attached screenshot for reference.

I have been using zoom account using my school email. Suddenly school time limit removal has not been active. It was working fine Today, I accidentally failed to log in to my account many times and my account got locked so I had to reset my password. Does this somehow affect it?  

Proの契約をしています。いつも100人まででミーティングしていますが、今度100人を超える出席者が参加することになりました。今のところ1回だけなので、1か月だけ500人に増やす予定です。今使っているミーティングIDを変更せずに出席人数を100人を500人に増やすことはできますか。

I need to be able to have my learners (who are on Smartphones) annotate a slide I have shared out to  their breakout rooms (as a host). I know the share out from the main room to breakouts is new, but is the annotation option not available for that feature yet? Is it planned as part of an update?     My workaround has been to provide a link to the slide to all learners, but many struggle with sharing URLs  in their breakout rooms , so I was delighted when the option to share out came along as a timesaver in class.    

I have one large meeting to host at the end of November. If I buy the one month license, is it good for next month or only this month that we are in? 

We have  a business account, once I start a meeting / open a room.How do I start a second meeting / room?I appreciate any help. 

First of all, Good Morning, and thank you for any attention here.  Briefly, our neighborhood association is running its monthly meeting this evening.  I am the VP of the association.  I am (listed) our paid Zoom account.  But the regular leader of these meetings, and the originator of the link that everyone has (100 attendees is typical), was called away on very short notice.   I need to be able to 'run' the meeting in a way that allows me to hand off Screen Share to the several presenters we'll have.  I am loathe to create a new link and scramble to get it out to everyone.  Ownership of the meeting, that is my goal here. 

Hi all, When creating a Meeting through API there is an expiration of 90 days for the start_url (using custCreate). After that the documentation says to get a new start_url through the Retrieve A Meeting api (Create A Meeting Api) Do you know when the new link obtained from the Retrieve A Meeting api will expire? After 90 days from the previous expiration? Or After 90 days after the retrieving of the new url? Or there is another management for the expiration of regenerated url? 

When I try to select Washington DC I get a red block icon. I can't make the change. I have Admin level on console. ANy ideas?Thank you, 

I used my zoom account to record a wedding. There were already recordings on the account in excess of 1GB. The warning came afterward - is there any way this was recorded at all? Will it show up after I've deleted old files?

Hi, I'm new to this community.I use Zoom once a week for nearly 2 years now on a win10. All worked well. But I wanted to use Zoom today and it just refused to login. I got Error Code 4.After several tries, reboot, re-installation with the latest version - nothing worked. When I tried login with my credentials I got an Error 1132. I thought my account could be corrupted so I created a new one without any issues. But when trying to use it and entered those credentials into my win10 Desktop app - I got the same Error 1132.BTW, just also tried to use Zoom on my browser - and that worked nicely. Did I miss something? Is there an issue I am not aware of?Thank you for your support.

I do not have a webcam. When I join a meeting, a really strange logo is displayed, which is unnerving to me and participants, see attached.  How do I remove or change it?I have tried changing the background but it still remains.

No text available

Hi... when starting a recurring meeting as host, the buttons for breakout rooms & polls have disppeared from the bottom of the screen.   -Both functions are "enabled" in my settings -Both functions work when I activate older, saved recurring meetings (2 months+), where I'm also host.   Any ideas? - Thanks!

Why my invoice stated that i have due?  My current Pro Plan Subscription should be due on 9th March 2022. can anyone help me on this issue?