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Hello, One of our departments recently purchased the Webinar add-on. Prior to purchasing the add-on they had several meetings already set up and meeting links on attendees' calendars. Now that the webinar add-on is in place, do they have to recreate those meeting links as webinars, or will the current links work properly?

Hello, a while ago I had meeting with my team members about which headsets we should buy for our employees like Corsair HS35 vs HS50 but meeting was too slow and we were facing lag n whole meeting. how can we improve it? Thanks!

I want to send a cancellation message to all registered on the webinar. Support sends me to zoom events but I can't see my webinar there. Is there another way of doing this? txs

My audio isn't working at all on any of my Zoom meetings. I noticed that it first started whenever I was joining a meeting from someone else's generated link but now it's happening on the meetings that I host as well. I've done the system checks for the mics on my notebook recommended by Zoom but to no avail. I can hear everyone else just fine. My video works just fine. But for some reason no one can hear me at all. I have several meetings that I need to host today. Can someone please help?! Sincerely,Steven

 My zoom can't change the background, when I kick in the green background, I lose my whole body, if I don't kick in, I have the blue background, it can't be replaced. Is there anything related to the zoom version that is not compatible with the device or is there a way. I don't have to zoom in, I have to change the background to synchronize with the whole class

Hello,I have a question about practice sessions for Zoom Webinars. We are using this platform for an online conference over two days. We wanted to have two separate practice sessions for each of the days as we have different speakers for each day. I wondered whether this was possible to do as they are separate 'occurrences' of the same Webinar template. I have seen that the guidelines say you can only have one practice session per Webinar, and that is where I would like some clarity.  Short question - Do we have to practice for a Webinar occurring over two-days in one practice session only or can you have individual practice sessions for each day? Many Thanks, ECasson

Breakout Rooms are "Participant may choose"Participants move to one of breakoutsHost moves back to main room or participant comes back to main roomThe participants stays listed in the breakout room (not joined)  and greyed out.  They do not show back up in main room participants See the "small laptop" marked in red on attached pictureIf the participant choses "leave meeting" they disappear, of course.  If all meetings are closed then they come back,  Thank you 

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We are unable to get all participants on the call to share their screen together on the same call. It only allows one person at a time to share their screen. The option is turned on to have all participants to share their screen and to share screen while someone else is sharing screen but it still doesn't allow more than one person to share screen at the same time in our meetings.Any thoughts on how to resolve this? 

Suggestion to the developer - Scheduling meetings during set up of reoccurring meetings needs to allow for biweekly or twice a month meetings for example 1st and 3rd Monday of the month at 3pm

On October 14 my pro subscription expired and it was automatically renewed. I didn't use it much and I noticed only today, on October 22, that he was trying to take my money from my card. they didn't succeed because I still don't have enough money on the card. I canceled the subscription today, but I have the same pro benefits until October 14, 2022, so it says on the site from what I saw. what should I do to stay canceled this year and not take that money off my card? Please help me...

Hello communityArticles like https://support.zoom.us/hc/en-us/articles/203689369-Configure-Auto-Login-for-Zoom-Rooms describe how to start with Zoom Rooms on a Windows Platform but I have yet to find info about how to make it more secure.For comparison MS Teams Rooms use a multitude of Windows features like Assigned Access, no shell for the user, etc.Is there anything similar available for ZOOM Rooms? The obvious plan is to make the Zoom Room PC as less PC-like as possible and towards an embedded appliance.How about the preconfigured systems like the ones from Lenovo, Dell, HP, etc.  Do they use any special tricks to tackle this?thanks in advanceHST

is there a way to keep the participants list from changing order as new participants enter a meeting (e.g. participants are added in the order they sign onto the meeting instead of inserted in the Zoom Order of Participants)?  I have a large group with participants entering meetings after the start and it makes it difficult to track when introductions are being made.

Hello,Please let me ask you about the layout.I understand that I can manage, gallery view, speaker's view and spotlight.I am wondering what is the layout of the screenshot below. Is this speaker's view?If so, how many participants are shown on the top (maximise), please?Thank you.

When submitting an App for Zoom approval, am I allowed to make changes to things like app description or add app screenshots after submitting to Zoom?     Does the approval process need to be started from scratch? Thanks

HelloWas wondering if a glitch can happen in the Zoom log-in,log-out feature of attendees who join a webinar? An attendee is complaining that he attended our 3-hour webinar but the Zoom-generated attendance report showed that he was only logged-in for less than an hour. Has anyone had this experience before? Or can this incident even occur in Zoom?Clarification on this matter is a great help. Thanks everyone

Is it possible to lock a Zoom recording that has been released to students so that they may not log in and view it during an exam?

Hi,  I created a zoom that guests would need to register for. I have had several emails come through showing that folks have registered, but when I go to the meeting to approve, they are not showing for me to approve. Any suggestions?

Hi. I am trying to disable the Apple Login on the Zoom Mobile client using WorkSpace ONE MDM (formally call AirWatch). I enter the the configuration key DisableAppleLogin, Value Type Boolean, and Config value of True but the apple login is still available on the Zoom mobile app sign in screen. I was able to disable facebook and google logins with the same settings. Has anyone else seen this?

Hello, I am a newbie here.During my webinar lessons, I want to ask students if anyone wants to answer the question.I will see the list of the students who raise their hands, and I will pick who can answer it.But I am unable to manage to unlock the student's mute by myself as I cannot be in front of my computer.So ideally, the student can unlock the mute by him/herself.Is that possible?But do you think this may cause me unexpected trouble?Please advise. Thank you.Mikirinne

Hello there,I've recorded a 40 minute meeting locally. When I enter the recordings section it doesn't appear. I don't know if the recording has been lost or is being converted.I need help ... do you know if the 40 minute local recordings appear immediately or if they take a long time? I don't know if this is normal. Thank you  

오디오가 설정은 완료되었는데 , 마이크 오디오가 작동이 되지 않습니다. 

How to record a zoom meeting in which a music is played in the computer and the screen is shared? Currently, if a music is played in the computer, the sound is not recorded. Which settings get the music played in the computer recorded? 

Dear Zoom Community,   I'm a digital accessibility expert at Deque and I deeply appreciate all of the wonderful accessibility features inside Zoom.   From screen reader accessibility to captions to the the focus feature...I think Zoom is a leader.   I have an idea for a new feature...related to cognitive accessibility and trigger / content warnings.  Wouldn't it be cool if there was a way for participants to indicate to the host...that a topic of dicussion in the meeting needs a content warning (or trigger warning).   Just like a participant can indicate a need for captions....imagine if you could easily put down an "X" card to say that this line of discussion to cease.  This concept comes from Role Playing Games like Dungeon's and Dragons.  You can read about it here:  https://screenrant.com/tabletop-rpg-safety-tools-important-dungeons-dragons-rules/   I think this could be an empowering feature to add.    You can see some co

Hi, as shown in the picture below, the account profile shows that my account type is education. However, on the profile page, it shows that the account type is basic, and I do have a 40min limit when hosting a meeting.