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Hi, I try to downoald the lsit of participants from the previous meeting. But when I go to Accout Management > Reports > Usage Reports and I select appropriate dates to choose the meeting, there is no data, no meeting to choose from... Any ideas 

Hi dear community - SUBJECT: UNABLE TO RECORD VIDEO I am subscribed to Zoom for a year, my subscription ends may 2022, yet I am unable to record video of my meetings, only the audio gets recorded. Please le me know how I can activate my video recording. I was able to record videos of my meetings until last weel\k when I delinked my credit card from my account, but my subscription is paid for a year in advance until may 2022. Rakesh.

Hello, I am on a laptop when using Zoom.   Both my laptop mic and my external mic when I record .. after when viewing gives my audio an echo sound.   Unsure what to do to fix this.   Any help greatly appreciated.

I was in a class. My teacher sent a document to all of us. Some students received it but others(including me) didn't receive it. He sent it several times but I didn't get it. I was logged into the meeting through the android app while my teacher has logged into the meeting with the desktop app. Is there a difference between desktop and android in meeting chats? Is it impossible to access a sent document in in-meeting chat using the android app?

Hi,I've just added a new user to my account so my account can run two meetings concurrently.  They've received the invite by email and I can see they are no longer 'pending' as a user.  My question is this:1. Do they need to be a member or an admin?2. How do they login to the Zoom account?  With the original email address and password or they own personal email address and the original password? I just need to understand HOW this will work, so that we don't throw eachother out of our meetings please.Thanks.

Hello, everyone My sister want to buy tablet for her son to online study and she asked me like topic.So anyone know it can use or not and tablet is Lenovo Tab M7 (3rd Gen)RAM 2GB / ROM 32GB / display size 7" 600 x 1024) thank you

I just downloaded latest version of Zoom on Edge browser. After download, pop up question asked if I wanted to install without administrator priviledges. I answered NO and it went away. Did I answer wrong? Do I need to re-engage the download/. Help please.

I noticed that the last meeting we had was half the time as usual (one hour, compared to 2-3 usual) but the shared screen file is almost 8 times as large (!!) as usual. Is that because we did some screen sharing? I can't figure out if we did anything else different. Thanks everyone!

What Zoom Plan Will Allow me to control the mouse/work with software on the screen of a client who is participating in a zoom meeting hosted by me? Currently, despite seeing a dialog window and requesting mouse control, which then the participant is giving me, nothing happens and I am unable to control their mouse to navigate on their screen.   Without this functionality, I cannot use zoom for work purposes. Currently using the free plan over the internet. What plan I need to choose to allow me this controls? Thank you.

Hello, I would like to know it it is possible to organize 2 webinars at same day/hour having just 1 webinar licence. If so, after setting panelists for both of them,  can I start a webinar naming a panelist as co-host, and also start second webinar naming an other panelist as co-host, so they can start webinar by themselves? Or, can panelists start a webinar by themselves, even without organizator?

Hello there! I have been helping my dad, who is teaching a couple college courses on Zoom. He has a some things he wants to do in regards to recording, so I've been doing a bit of research to see if I can solve the issue. -He wants to be able to record once in "Shared Screen" mode (ideally not recording his students)...is this possible?-He uses local recording to record his lectures, then uploads them to his schools' learning management system (I think that's what it is, anyhow) I noticed you can record Shared Screens separately while using Zoom's cloud recording, but it doesn't allow for this option if you use local recording. My dad does have access to cloud recording, but prefers local recording. Any tips would be greatly appreciated! Thank you,Kate

Hi Folks,   I am part of an external Zoom-related user community - called "Office Hours".   Today we will be having a Zoom Webinar on how to improve your Zoom audio with high quality microphones.   The Webinar starts at 9AM US/Central - and the audio segment starts at second hour, at 10AM US/Central.   You are welcome to join - either from the beginning, or at anytime throughout the session.   Register here: https://zoom.us/j/844989302   More info here: https://officehours.global/join-us/about/   The Office Hours group actually meets every day via Zoom Webinar and covers all kinds of subjects. Audio is always a good one!   More info at https://officehours.global/schedule/   Note: Office Hours is an external community, not unaffiliated with Zoom.   Past meetings are back-cataloged here:  https://www.youtube.com/channel/UCS2NeR7i1YWiaxZDX7ihFyA          

I have create my first (free) Zoom Summit in Events. I have yet to complete the summit setup but was concern that as a UK account holder in the Preview I see a message that only US users can register."This event is open to users located in the US only."The documentation does not seem to support that only US users can register for summits. Please can someone tell me how to check that the countries I wish to invite attendees from can register?The account is UK hosted. Attendees from UK, Brazil, South Africa, Germany, Kenya, Cameroon, Jamaica, Nigeria. I cannot see any mention of these countries being restricted from registering for a free summit.

I have yahoo on my computer using Safari and need to attend a zoom class.

Hello, I received an invitation to join a meeting in 2 days, I accepted it but I do not see that meeting in upcoming meetings list. Is this list only for meetings I am the host of, and not for meetings I joined ? Thanks 

Hi, Is it possible to add a pictures to poll questions within a Zoom meeting? This would greatly benefit the engagement from K-12 students when using the poll feature. Thank you,

I attend some meeting and see someone doing presentation as background how we do it ?  Thank you

When I try to register for a meet in https://zoom.us/meeting/register/.... , should the host of that meet be licensed?

Does anyone know if Zoom Virtual backgrounds are supported with Poly CCX700 series appliances?https://support.zoom.us/hc/en-us/articles/360062045711-Zoom-Phone-Appliance-admin-guide

Hi  Zoom was okay one day and then starting yesterday, I cannot login from either of my devices or even use Zoom without logging in. All I receive is a message saying Error 1132. I am on iOS devices.I have tried to deleting the apps and reinstallingi have changed my passwordmy billing is up to date i need to use tomorrow. I placed a web ticket almost 24 hours but no resolution. any advice?

Why do I suddenly get 2 Zoom boxes when I start a Zoom meeting?  It is very confusing to have both of these boxes and try to lead a meeting.  I have to hide one of them when sharing my screen.

Is the "Report Problem" Form in the Zoom desktop app, under the Help menu, a reasonable way of submitting problems using the app - or should a Support ticket always be raised? Just trying to understand the use-cases, and when to recommend what...   Thanks! 

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Hi    Zoom was okay one day and then starting yesterday, I cannot login from either of my devices or even use Zoom without logging in. All I receive is a message saying Error 1132.   I am on iOS devices.I have tried to deleting the apps and reinstalling i have changed my password my billing is up to date   i need to use tomorrow. I placed a web ticket almost 24 hours but no resolution.  any advice?  

Hi,I recently endend my zoom subscription and now all of the recordings I stored on the cloud seems to be gone 😨 Should I re-activate my subscription to be able to view them again? Or are they gone forever???Thank you in advance for your help,Gloria