Solved

In a recording of a webinar I recently attended, I saw that the cameras of some attendees were turned on and apparently were visible to the host throughout the meeting. How can I find out if my camera was on or off? I read somewhere that for attendees in a webinar, if there is a “video settings” button next to the “audio settings” button at the bottom of the screen, that means your camera is on. If I didn’t have a “video settings” option available, does this mean that my video was turned off?

Hello,  I have a client that got a SSO login issue.  Along with this issue was a tracking ID for an admin to use for troubleshooting. How would someone use this tracking ID to look into the issue? Thanks, John Asche 

I was invited and attended a career webinar (meeting style). In the beginning, it went perfectly well. Was sent to a Breakout Room, everything went smoothly and after the session ends, I went back to the Main Room. After 10 minutes of listening to the Host speaks in the Main Room, suddenly someone typed some vulgar words in the Chat. Not 1, but 3 participants were also sent the same thing. I thought that is strange because the 2 participants were in the same Breakout Room as me and they did not type anything vulgar in the Chat during the session. And to my shock, my name appeared in the Chat and also typed the same vulgar word. Before I can explain myself, I was removed from the meeting abruptly and I was disallowed to rejoin again. I felt wronged and upset as I really did not type those words out. Does that mean my account has been compromised/hacked? I've checked with Zoom support but more than 1 week and there's no response. Even after I did all my antivirus and malware scans and ch

Online instructions and YouTube instructions to use settings to start audio automatically when a meeting starts are not helping.  The instructions do not match what I'm seeing in settings.  Please help.

It's not looking like I can share my screen so folks can see a video I'm playing on my DVD player. Is that right? 

I come from Cisco call manager background. The way it shares a line is you can "put" that line on a physical phone, anyone's phone provided they have to open space.    The line will ring on all phones that have this number.  My exec assistants have their personal line need to have and the lines of two other exec's on their Poly vvx-350s.    Was under the impression that zoom allows 10 phone numbers assigned to a single user.  Can't I just add the two exec lines to my Exec Asst Zoom phone?    Also, my numbers are still in "pending my port". Do the numbers have to be "hot" before I can assign them to the poly vvx-350 and have them show as line 2, line 3 etc?   The execs line should have its own voicemail not a shared mailbox.  Shared lines can only dump VM to a shared line vmbox, so shared line isn't the solution.   

Why Zoom is lag? My Zoom Meeting have join 800 participants and 500 participants open camera . I don't know if the problem is computer, internet or Zoom

Hello,   We currently have 60 licenses under an educational account but would like to reduce this to 17. May I know if we will lose our cloud recordings? We were told that we will lose the cloud recordings of the 43 accounts but since the licenses and the accounts are independent of each other, I'm just a bit confused how those recordings will be tagged for deletion. 

A couple weeks ago, when creating a Zoom meeting through Google calendar, a warning popped up alerting me that I am on a basic plan and can only hold meetings of 40 minutes or less for three or more people. However, when I log into Zoom, it tells me that I'm licensed to host a meeting of 300 people, and when I click on "upgrade plan" in Google calendar, it takes me to Zoom, which again tells me I'm already licensed. The admin for my company also shows that I'm licensed. This has been incredibly frustrating. Any suggestions?

Does Zoom have an "out of office" function?

My Zoom keeps crashing whenever someone in the meeting shares their screen. It usually happens when the number of people in the meeting is high. I tried with the latest & some older versions of zoom. I even tried to see the performance of the stats of the system when screen sharing is enabled. But I couldn't really see anything different. I've just bought this laptop, so older specs shouldn't be an reason for this.Does anyone know how I can resolve this? 

Just joined Zoom Community and was wondering what the difference is between an "observer" and a "listener".

How can i delete a contact? This contact is still displayed to me in the "Invite participants". Thanks!

Hi, please help. I have two Pro active accounts, but I cannot share or assign the other account to another user, it says I don't have available license even though I am using only 1 account. Before, I can freely add and remove users to my accounts until today.             

Also I have not chat support? I have a very important meeting today, and this is causing me some stress. What plan do I need to buy to get me past the 40 min limit? I thought it was the Pro plan.

I need to automate the below report:---Active HostsView meetings, participants and meeting minutes within a specified time range.----- Can this be done with Zoom Power Pack or with some custom API programming I would run automatically every day/week etc  and email out to a group 

Mgt wants to disable zoom chat for all but a few users if possible.  Or is CHAT an "all or none enabled" or can a policy enforce no CHAT for "all but x"?

How to make the free acount class longer? 

DescriptionI’m thinking of accessing the video streams of every user in a meeting for the AI/ML computations. For that,i’m thinking of adding a zoom user(dummy user) to the meeting so that i can access the video/audio/shared_screens in the meeting through that user. Creating meeting and adding dummy user seems possible using the zoom api’s but is it feasible to get all the streams for processing?And if not then what will be the best way to do so?Application TypeWeb ApplicationThankyou 

See the attached image. How can I permanently turn this off? This never used to display for me, but now it shows by default whenever I screen share. It started happening within the last week or so. As a result, Zoom crashes 100% of the time when that little window is visible. I imagine because it's causing an infinite loop (displaying a preview within a preview of a preview of a preview, etc. of my screen share window) I noticed this on version 5.12.2 (9281), Windows 11. When I checked for updates, I saw version 5.12.8 (10232) was available, so I updated to that, but it didn't solve my problem.

Have an issue with Zoom where the speaker does not work on any output device - built in speakers, headphones, Bluetooth, etc. The 'test speaker' in the app does not give any output and actually makes Zoom run very slow almost to the point where it locks up and have to kill the app in Task Manager.Sound output works with every other device works with any other app - Teams, WebEx, GoToMeeting, YouTube, Windows sounds, etc, so 99% sure it is Zoom.This is on a Dell Latitude 7410 with Windows 10 21H1, all updates done, all drives up to date.Wondering if anyone has any thoughts.

Hi! Please tell me how can I set up so participants can do recordings and show screen at any time in all meetings?thank you

Hi there,  I understand that we can autoassign extensions, but I'm wondering if there was a way to autoassign direct phone numbers? Doesn't have to be a specific area code, just whatever is available?  This will greatly help our scaling from dealing with manual work. 

Hello, I participate in a regular Zoom meeting hosted by a friend.  My friend pays for the account, but she wishes to discontinue the meeting.  I would like to continue the meeting and assume payment for the account.  Is there a way for my friend to transfer "ownership" of the account and payment for it to me, so that we don't have to disconnect the meeting and start over with a new link?  A number of other people are dependent on this meeting and I would like to find the least disruptive way possible toward this transition.

ciao,come posso fare una traduzione simultania da inglese a italiano durante una call zoom?ho gia provato a trovare il mondo sulle icone,ma non sono riuscito.grazie mille