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Newcomer
January 18, 2022
Solved

Disclaimer

  • January 18, 2022
  • 1 reply
  • 17 views

Im trying to add our Disclaimer in on the Webinar setup page and i keep getting this error

please don't add any html tag except for html tag <a>"

 

I have tried different ways to get our Disclaimer in but keep getting this message - is there anyone that can help?

    Best answer by Ann6

    Thanks very much Adanna - i did manage to come right by copying my text onto Notepad and pasting -this removed any HTML that was there

    1 reply

    Community Champion | Employee
    January 24, 2022

    Hello Anne,


    Thank you for your inquiry.

     

    Please clear your browser's cache.  Sometimes, when copying and pasting between multiple windows in browsers there can be extra unseen HTML that can cause issues. To rectify the HTML error, can you try and follow the steps below?

    1. Copy the text/disclaimer.
    2. Access the webinar disclaimer again. If any old text remains in the field, clear it out and ensure there are no spaces at the beginning or end of the text.
    3. On Windows, paste the text in using (Ctrl + Shift + V). This will paste in the text without formatting. On macOS it is (Command+Option+Shift+V).

    Kindly click on Accept solution if this response has answered your query.

    Thanks,
    Adanna

    Ann6AuthorAnswer
    Newcomer
    January 25, 2022

    Thanks very much Adanna - i did manage to come right by copying my text onto Notepad and pasting -this removed any HTML that was there