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I sent a panelist access (as a panelist) to a practice webinar so he could start the practice session on his own. He is getting message that the webinar hasn't been started yet. I need him to be able to go in and out of the webinar to practice on his own. Is this not an option? 

Update from 6.1.45028  to 6.2.0 failed. Uninstall also failed with error: ZoomInstallerFull.msi not found in the path pointing to C:\ProgramData\Norton\{0C55C096-0F....I did a search for ZoomInstallerFull.msi in Explorer and it was nowhere to be found.I have tried disabling Norton, reinstalling Zoom 6.2.0 on top of the existing version but all it did wasopening the existing version. Any help is appreciated.

Can an AI Summary be created for Webinars? Thanks

 Hi all, I'm not sure if this is the correct place to ask this question.  But I've been asked to evaluate Zoom Rooms for my office and I was following these instructions:  https://support.zoom.us/hc/en-us/articles/360000163266 . I don't believe they are correct -- it seems to me that a Zoom Rooms account is required to test this. I've downloaded the Windows software on a PC and the Android controller.  I'm at the stage where I need to pair them up and a 6-letter code appears on the Windows machine, but the phone says the code is invalid.  If I try to log in, it says my account hasn't been registered for it...which is true.  So, I think I'm either doing something wrong or there are more to the instructions...or maybe trial access has since been disabled?In order to test it, could someone let me know:Do I need to log in on either or both and whether it has to be logged in with the same account?If a paid account is needed on either th

 ミーティングの参加者がクラウドにレコーディングをしないで、自動で文字起こしを実行して保存する方法を探しています。 現在、ZOOMの文字起こしをするには１．クラウドにレコーディングする２．手動で、「字幕を表示」→「全文の文字起こしを表示」→「文字起こしを保存」の２つがありますがチーム内で「文字起こしをするのは良いけど、録画は嫌」という人が居るため録画を行わずに文字起こしを保存したいです。 ですが、そうすると・「全文の文字起こしを表示」を押し忘れる・ミーティングが終了する前に「文字起こしを保存」を押し忘れる・手動で操作が煩雑なので、ミーティングが開始すると自動で文字起こしを実行して保存する方法を探しています。 また制限として・ローカルやオンプレミスで実行したい　（make(integromat)やZapierのように内容を社外に送信したくない）というのがあるのですが、なにか良い方法をご存じの方はいらっしゃいますでしょうか。------------------------------------------------I am looking for a way to automatically perform and save a transcription of a meeting without the meeting participants recording to the cloud. Currently, to do a ZOOM transcription1. record to the cloud2. manually “Show subtitles” -> “Show full transcript” -> “Save TranscriptionThere are two ways to do this.However, there is a person on the team who says “it is fine to do the transcription, but I don't want to record it”, so I would like to save the transcription without recording. However, if w

" Audio transcripts for non-recorded meetings are stored temporarily in order for Zoom to provide the service and support to customers."  Can we ask Zoom the following:  1. What does Zoom mean by "audio transcripts for non-recorded meetings"?  In other words, what is Zoom capturing and storing when the Meeting Summary tool is enabled but the Zoom call is not "recorded."  Is it an audio file?  Video files? Chats, screen shares?   2. Do we have the ability to customize the "Meeting Summary has been enabled" notification pictured in the email below? - in which case, we would likely want to let users know the extent to which aspects of the meeting will be recorded and stored.     3. How long does Zoom save this content, where, and who has access to it?

I scheduled a meeting and it has 130 registrants. I want to capture the name and email address of each registrant so I can import the list into my mass mailing program. How can I export the list?

Hi All,While I connected with the LCD monitor, my zoom's camera turns black, what can I do to adjust the setting to make it work, pls? Many thanks 🙂 

what do i need to do so that recordings are recorded with just the presenter as full screen, not gallery view

Alternate Host option - I am unable to see this option under my Advanced Options.  How do I get it?

As a Zoom Admin - I can't find anywhere that gives me access or visibility into other users AI Generated Meeting Summaries. This is probably by design, but I need to see if I can access a summary for a past meeting hosted by one of our employees for a HR issue.  Is this possible?

I cant stream to my facebook group from zoom. I start a meeting > click on More (...) > Livestream > Live on Facebook. After I get to this page, I continue with my login, then it asks for details such as the meeting name/description and then it asks me where I would like to post to. I click on timeline and it only gives me the option of only me, public, and friends, but not an option for groups. Anyone know why I dont have the group option anymore? I also know that there is a method out there to stream with custom livestreaming but I do not have that option on my zoom client anymore.

Can anyone help?I keep getting logged out of my meetings as if I had a basic account, however I have a paid license account, so I don't understand why this is happening.

When I play a musical instrument during Zoom lessons, the sound comes out distorted. "Choppy" is the best way I can describe the problem. I am on a Dell Inspiron 14 laptop, Windows 11, Zoom version 6.1.11. I am able to record video and audio from my laptop camera without any issues. My Internet connection is via Ethernet cat 5 E, so upload speed is not a factor. My Zoom settings are optimized for musicians and are exactly the same as those used by my teacher and classmates. They're also the same as the settings I used on my older Acer laptop, which worked fine. I tried an experiment by doing a Zoom meeting with myself from my husband's older Dell using all the same Zoom and Dell settings and the same versions of Windows and Zoom as mine. My playing came through just fine over his laptop. Both laptops use Realtek Audio with one difference. His runs a driver version from 2021; mine runs one from 2023. Could my distortion issue be the result of a conflict between

We use Zoom extensively to coordinate among our various departments, each of which has it's own channel. It would be a huge help if there were simple Team Chat templates that could be inserted into the text editor to remind team members what information is needed depending on the channel they are using. For example, Request for AssistanceName of user who needs assistance:User ID:Best time to contact:  This would help everyone remember what's required in each channel for someone to respond.Thanks! 

Can this plan be for an individual who isn't in a business and wants a home office phone for people to call during work hours? I own a VoIP IP phone - Yealink T46s with locally hosted FreePBX. I wanted to finally switch to a cloud services provider that would allow my "office" or "work" phone to be active 24/7 through the cloud so anyone could call me using my work number rather than personal. Please let me know if this plan is what I should choose for my needs.

We had a user that started getting bombarded with spam calls recently. Every one is from a different number. Most are verified. She was getting like one every 30 minutes for two days straight. I had to have her turn on DND and some other client settings just so they didn't disrupt her.  I bumped the spam detection up to high and set the action from nothing to route them to VM. When calls come in I notice they don't get labeled with a new type of "spam" in the users call history until the user manually blocks the number from their client. We noticed the calls slow to 1-3 a day after doing this, but I was thinking perhaps the the bot just moved on to a new target.  Does Zoom show all calls in the users history including ones picked up by the spam filter?Do calls dynamically get detected and marked as spam before they make it to the users client, or do calls only get marked as spam after at least one user reports the number?I opened a ticket with Zoom and they basicall

I need to know how to delete the information for the credit card in the 'Billing' section. I tried to do this but it appears to change the payment only without deleting the existing information for the credit card. 

Can this be done?

My last name does not appear when I attend other Zoom meetings - why as my profile show both my first name and last name

I'm sure I should know this... where do I go to find the attendance of my meeting just held yesterday?  I obtained my recording but don't know where to find my team attendance.

I'm writing to report a frequent problem with the Zoom program on the server. For the past week, the application has been closing unexpectedly during meetings, causing substantial delays to my work.Error Code: 104103 

hello,my monthly plan is zoom workplace pro, tomorrow I have a large meeting and I need to accommodate for 1000 attendees, so I purchase the large meeting add on for 1000 participants.Now the problem is the following:1- on the profile: i can see the add on large meeting 1000 participant clearly stated2- on user management -  users: I can see my workplace pro with the 1000 large meeting with a check on it, so it looks linked.3- when I go to account management -  account profile: it shows only my workspace pro and my meeting capacity is 100 not 1000.So which one is correct? How can I assure that I can accommodate for 1000 attendees.thank you for ur help.

Even though waiting room is enabled in the account's settings, I find that participants join my meetings bypassing the waiting room altogether. Any thoughts?

Currently, after someone registers for a webinar, they have to check their email for a confirmation to "add to calendar". It would be better if it was on the page right after they submit their info... instead of having to go to their email. Am I missing something? If not, how do I submit a feature request? Thanks!