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Newcomer
Jongskii
Newcomer
September 10, 2024
Solved

Zoom has been closing unexpectedly during meetings

  • September 10, 2024
  • 2 replies
  • 4 views

I'm writing to report a frequent problem with the Zoom program on the server. For the past week, the application has been closing unexpectedly during meetings, causing substantial delays to my work.

Error Code: 104103

 

    Best answer by Frank_TB

    Hello,

     

    If you receive error code 104103, this means that an issue is preventing a connection between your device and Zoom's servers.

     

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0070294#:~:text=If%20you%20receive%20error%20code,your%20device%20and%20Zoom's%20servers. 

     

    How to fix it

    To solve this issue, perform any of the following solutions:

    • Contact a network administrator to check your firewall and proxy settings.
    • Disable any antivirus software that might be interfering with your connection.
    • Check with your internet service provider if you can connect to the Zoom service.

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    2 replies

    F
    Community Champion | Customer
    Frank_TBAnswer
    Community Champion | Customer
    September 10, 2024

    Hello,

     

    If you receive error code 104103, this means that an issue is preventing a connection between your device and Zoom's servers.

     

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0070294#:~:text=If%20you%20receive%20error%20code,your%20device%20and%20Zoom's%20servers. 

     

    How to fix it

    To solve this issue, perform any of the following solutions:

    • Contact a network administrator to check your firewall and proxy settings.
    • Disable any antivirus software that might be interfering with your connection.
    • Check with your internet service provider if you can connect to the Zoom service.

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    September 16, 2024

    Hi @Jongskii,

     

    @Frank_TB  provided a valuable solution, which I’ve now marked as the accepted answer. If there’s anything else you need or if you have additional questions, don’t hesitate to ask!

     

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