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We have just recently noticed that Broadcast Messages which are sent to all Breakout Rooms are also being seen by people still in the main meeting area, which we didn't think was supposed to happen (and I'm sure it didn't some time ago). Please can you advise whether this is expected behaviour, and if there is a way to communicate with just all the breakout rooms without the other participants in the meeting seeing the message.We use the breakout rooms for individual interviews while retaining other candidates in the main meeting area. We use the broadcast messages to communicate with the interviewers between candidates so that they know what's coming next. There is no requirement for the candidates to see these messages, and essentially we would prefer that they don't see them (just in case there's any issues with a candidate).Equally, it doesn't help that the broadcast messages only stay on screen for a few seconds - are there any improvements planned to extend this

I have a pair of Bluetooth headphones that I used with previous version of Zoom meetings and on Windows 10 with no problems, but I have been having a hard time getting them to function as the speaker and microphone in Zoom. Pertinent System Information:Device: Microsoft Surface Pro 8OS: Windows 11 Home Edition 64-bitZoom meetings version: 5.9.1 (newest available)The headphones are recognized by Zoom meetings and are available in the drop-down menus in the Audio settings. I have also tried using the "Same as system" and "Bluetooth Headphones" options for both the speaker and microphone functions and have not been able to get them to operate correctly. The headphones do work fine with multiple other apps on my tablet, so  believe it is a Zoom meetings issue that is precluding my usage of the headphones. I have tried the following things so far to try to get these to work:Updated

Dears, we have Zoom Rooms applicaiton running on the Poly TC10 linked with G7500 codec.  and we are trying to get the Mic mute feedback from the Zoom Room with API control from Extron Controller driver . But  in the trace window we can see that Connect failed ,.   i mean Extron controller is not connecting to Zoom Room via API .  can you help us to solve the issue and let  us know if Zoom room native GUI and API control is possible simultaneously. 

Hey team, I went to open a locally recorded meeting and it is showing as a mp4.tmp file. Not a conversion issue. The audio is fine. Any ideas? Thanks

How would I create a report for a specific user showing details of calls and call duration.

Good day! I am a developer at the Israeli company Yeda. We develop and support LMS systems for colleges. Our clients are both online course creators and real offline educational institutions.We want to give our clients the opportunity to conduct online classes via zoom.Is it possible to create a meeting via API and assign another user as the organizer? Or create a meeting on behalf of another user, but be able to receive data about it, including a recording of the meeting?

I recorded a 30 minute Zoom meeting yesterday afternoon to the cloud. After the meeting concluded, I noticed a new Explorer window pop up (I have Windows 11 Pro). I assumed it was the transcript and recording but I didn't look at it but just left it. This morning, I accidentally closed that new Explorer window. I found my cloud recording in the Zoom web but I cannot find the written transcript. I checked the "Transcripts" tab but it is empty. When playing the recorded version, I see there is an icon at the bottom to the left of the Volume icon which looks like a half page document but it is greyed out. Does the written transcript still exist?

I have Zoom pro. I have "Meeting-HD Video Quality" enabled. When I record to the cloud, it records the gallery view in 720p and the speaker view in 360. How do I record both in 720p?

Looking for help understanding documentation on account consolidation.  we have acquired a new company and need to move their zoom account data from their old domain x account to their new account with us on domain y. Does this require the invite to organization and that part first? Really trying to move the data over in bulk from email 1 to email 2 even if those are 2 different email domains?Their staff have a lot of recurring meetings that we need to move to their new accounts.   Please help!  

Hi Guys, Now that AI Companion has launched. I was wondering if anyone was aware when this functionality would be coming to their VDI client version? We're running Citrix at the moment, I believe there should be a new release soon as the last major release was 6.1.10

Bonjour,Depuis la dernière refonte de l'interface, il m'est arrivé à 2 reprises l'erreur suivante.Je commence une réunion, je veux enregistrer et je clique sur l'icône "enregistrer"... sauf que rien ne s'est enregistrer car il faut aussi cliquer sur la pop-up "enregistrement dans le cloud".Ce n'est que la 2e fois que j'ai compris mon erreur et que celle-ci était dû à cette nouvelle interface.Avant, c'était beaucoup plus clair car il y avait un choix à faireEnregistrement sur l'ordinateurEnregistrement dans le cloudMaintenant, il n'y a ps de choix à faire et juste un pop-up qui indique "enregistrement dans le cloud"... sans indication qu'il faille cliquer sur la pop-up !!!!!Suis-je le seul à qui cela arrive ?  Je pense qu'il faudrait être beaucoup plus clair sur le fait qu'il faut cliquer une 2e fois.Merci pour vos réponsesRémi

When I am in a Zoom meeting and press lower case x then the video automatically starts, how can I stop this from happening?I'm using Windows 10 Enterprise v22H2; Zoom Workplace, Version: 6.2.3 (47507). I'm also using Open-Shell (so menus and look is on a previous Windows), but I can't see how this would affect things as no short cut keys.I haven't had this with other programmes.

How can I ensure that registrants are not sharing the zoom link with outside attendees? Can a unique link be provided to registrants?

I would like to know how I can make it so that when I send my students an email with the day's Zoom link, they have to sign-in with their first and last name before joining (everytime).  This way I can print out the attendance. I know there is a report I can print out, but I have a lot of students that use other family members computers or public computers or their iphones and their name does not appear. Thank you in advance.

When I get into a breakout room defined by the host, my Zoom client crashes. I did remove and reinstall it again but it's still the same.Ubuntu 23.10Zoom 5.17.1.1840Installed from https://cdn.zoom.us/prod/5.17.1.1840/zoom_amd64.deb Does anyone know what's happening?

Ich habe ein Problem mit der Galerieansicht. Nachdem ich einen Raum verlassen und zum Hauptmeeting zurückgekehrt bin, verschwinden die drei kleinen Punkte und die Wischoption, sodass ich die Galerieansicht nicht mehr aktivieren kann.Woran liegt das Problem?

Hello, I am attending training abroad. But my English is not sufficient. Is there a program that will translate what is said into Turkish and what I say into English? I saw a program called Wordly in Zoom. Can it be used? What are the conditions?

Hi Team,We are looking to use Wired/Wireless Screen sharing feature for our Kiosk however this feature is not available for Kiosk Zoom Rooms.Main purpose of this is for our Kiosk which we are using for IT helpdesk support.Since there is limitation of wired/wireless screen sharing it makes it difficult for support agent to assist end users.It would be helpful forZoom room kiosks have this feature since this is already available on zoom rooms.

The Zoom app started crashing this week during regular meetings on Samsung Android tablet. It had been working fine, what happened? 

Is there a way to download them all at once? Right now, you have to do it one by one.

Buenas nochesEstimadosno permite iniciar sesión con Google al momento de ingresar al zoom en mi pc queda sin responder ya la desinstalé e instalar nuevamente y no permite iniciar sesión con Google me ayudan por favor que debo realizar  

Hi,  I want to be able to add the chat to the recordings, so what people are chatting about is visible in the recordings when watched back Is that possible? And is it possible to edit recordings to add them?Thanks 

Dear Zoom Support Team, I am experiencing audio disconnection issues while using the Zoom app on my Blackview tablet. The issue occurs during meetings, where the audio stops unexpectedly or does not connect at all. Here are the steps I have already tried: 1. Checked and enabled microphone permissions.  2. Verified the device volume is not muted.  3. Restarted the app and my tablet.  4. Ensured I have a stable internet connection.  5. Updated the app to the latest version.   Despite these efforts, the issue persists. Could you please assist me in resolving this? If you need additional information about my device or the app version, let me know. 

I cannot find an answer to this, but if I did miss a solution, kindly point me to it. Since about mid August of 2024, Link Previews are not being displayed in Team Chats. When a video link is posted, the thumbnail and video title are not showing up. There has been no changes that I am aware of to the account settings. I have tried turning on the 'Enable advance chat encryption" ... and then selecting "Enable Hyperlink Preview" when it appears and saving the change, it does encrypt the chats, but still no change in regards to the previews. Is there a setting I am missing, or has something changed globally that I am not aware of? Thank you in advance,  

Hi,Recently, the classic whiteboard (which I definitely prefer over the new one!!!) keeps minimizing as soon as I click any button on the tasklist.I believe it must be a software issue as this is a new problem which I haven't had in all those years.As Zoom cannot be contacted directly (which I believe is really bad manners as we are all paying for their service), I am asking you guys if you have any suggestions of what is wrong.Thanks in advance!