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Hi, My company needs to record long meetings  this weekend (8h). Usually, every thing works fine, but today, for the first time, the recording stopped twice randomly. How can that be fixed ? What could cause the recording to stop ? Thank you very much for your time to help me fix this. All the best.

I need to hide the attendees and attendees' numbers not to be shown to the speakers. is that available in zoom ?  thanks 

At my workplace, we've been experiencing recurring issues with the Zoom app during meetings. While the meetings are in progress, the screen unexpectedly goes black, disrupting the session. To address the problem, I’ve already checked the app's permissions and have gone through the process of uninstalling and reinstalling the Zoom application. However, while these steps temporarily resolve the issue for a single meeting, the problem reappears during subsequent sessions. This has become a persistent challenge, and I'm looking for insights or solutions to ensure the app functions consistently without interruptions.

Hello everyone,I am AV technician and manage 100 plus zoom rooms. one user complained that on controller this message popped up when connecting meeting  "Preferred speaker and preferred microphone and preferred camera error messages are popping up when trying to connect." it got resolved by itself after few seconds. when I checked logs on zoom meeting, it says "Room name got disconnected from meeting. Reason : Network connection error. "this had happened in the past too with other rooms and user complaint about it. I am trying to dig deeper into this and try to solve root cause of it.I asked networked team to help but they need more informartion and proper logs for that. they dont see any wrong with their side unless I give them proper reason or logs for that.room is using polycom controller and polycom bar and mics.any help would be appreciated 

Подскажите, как можно настроить управление виртуальной кнопкой разговора  с помощью беспроводных наушников,много работаю и нет возможности при конференции часто подходить к телефону и нажимать на кнопку разговора так как нахожусь на уроке. 

I recently ported a number from ATT to Zoom. After using Zoom we found we do not like it. I need to port my number back to my carrier because it is our business number and I have to keep it the same. Absolutely no one will talk to me on the phone because I don't pay for a live agent with my plan???????? Which is the dumbest thing I have ever heard. I had several more things to troubleshoot with them after submitting a ticket and I have yet to get a call from anyone. So if anyone can tell me if it is possible to port my same number back to ATT and how to start this process. TIA

Is there a way to download my team chat logs? I think someone might be trying to steal my identity and I need to save them as evidence. Is screenshotting all I can do? I'm a free user. Thanks!

I have a database of contacts in Accelo, which syncs with Google.I'd like to sync those contacts to Zoom, and setup separate call queues based upon whether or not the caller is a known contact (i.e., the caller ID appears in our system) or the contact is unknown (i.e., isn't in the system). I realize this may be a custom integration, but is this technically possible?

I was recording a meeting yesterday and half way through the meeting, the recording ended abruptly. I re-started it but zoom only converted the second half and not the first. I am 1000% sure i was recording. I had the save to local device option checked. Is the recording lost forever? I dont see it in the folder where the second half was saved and dont see another folder either.

Is there any Zoom plan that allows one user to schedule multiple meetings at the same? I work with recruiting and we constantly have more than two Zoom meetings set up, we have an enterprise account and yet Zoom always asks to end one meeting. The current cap is 2.Is there any upgrade to the plan that would allow multiple meetings at the same time? It's been a hastle for us and we're inclined to use rival platforms due to this limitation. 

I attend two regular class meetings hosted by two people in England.  I'm in Canada (not sure if this makes any difference for connectivity).  They often divide our groups into breakout rooms.  Usually I can go into the first breakout room with no problem, but when they do a second breakout session, I lose my audio and video connection.  Generally, I can hear what's going on, but the participants in the breakout room cannot hear or see me.  I get an exclamation mark that my mic is not connected, though I have done nothing.  Then Zoom freezes and tells me 'Zoom is not responding'.  I've tried closing out Zoom, unplugging my camera/mic and re-plugging it in, rebooting.  Getting out of Zoom is extremely difficult, and it's only by unplugging my camera/mic and rebooting several times that I can finally get back into the meeting--if it hasn't finished by the time I do.  This whole procedure usually takes me about 20 minutes of absolute frustra

Zoom Webinar help documents indicate that there should be a "Registration" tab on my webinar and under that, the option to include custom questions. I recall this from the past. Currently, I see all registration information under the "Branding" tab and some registration settings under "Invitations". Is the support document wrong? Where is the Registrations tab/Custom Questions tab?  Really appreciate any assistance!

I have a paid subscription to ReadAI. I also have a paid monthly subscription for Zoom.  I recently attended the webinar on Zoom AI 2.0.  The Zoom webinar seemed to lead me to think that I do not need my paid subscription to ReadAI.

Hi all! I've searched quite a bit for this and am struggling to find a solution. Our preference is to send Meeting Invites from within the Zoom App when we schedule a new meeting. We have a way of automatically preparing student email addresses where they are separated by a comma.  However, this is resulting in ALL invitees receiving EVERYONE'S email address. Is there a way to turn this off inside the Zoom Settings? We'd prefer not to have to use an external Email Client if at all possible. Thanks in advance!Dave

Hi,I use AI meeting summary for a lot of our company meetings, I don't want the summary to be automatically shared with all participants because I want to make sure that it uses all of the right spelling of words. However when I try to share it after the meeting zoom says that I have to enable permissions in notifications but the only setting I can find is to automatically send out the summary to all participants. Is there a solution/setting that I have missed?

When hosting large meetings this really compromises the chat experience. Can I turn these messages/notifications off?

Hi everyone, We cannot hear our zoom phone ringing as it only rings in the head set. Does anyone know when I am not wearing the headphones how can we hear the phone ring? Unless i am looking at the computer I am not aware of a call. I have unplugged and rely on the the blue tooth but it still doesn't ring outside of the head set. Any ideas on how to fix this.

Does anyone know what the new API endpoint is to retrieve the questionnaire data after a reservation is made as stated in the release notes on 18 November? Release notes for Workspace Reservation

I anticipate needing to create many queues over the coming year.Is there a limit to the number of queues that can be created?  

I use Windows 10.As soon as i join a meeting ,the zoom is not responding. I tried uninstalling and installing it again. Still i am facing the same issue. Please suggest any solution.  

Buenos días, tengo un inconveniente, al momento de entrar a una charla en la pantalla de todos se ve como nombre el nombre de la carpeta de usuario de Windows ( C:\Users\NNN ) y no el configurado en el perfil, no sucede siempre, por lo general cuando no esta activada mi cámara, me podrían decir como hacer para que esto no suceda y que siempre aparezca el nombre del perfil ?Desde ya muchas gracias.

I hosted a meeting yesterday and transcription was turned on. However after ending the meeting I can't find a copy on my desktop or the cloud.Does the transcription only go to the person who turned it on? How can I find out who this was or get a copy? I thought I would be able to access it after the meeting.

I requested AI summary and got approved in a meeting. But I closed the tab after closing the meeting.where to find the summary

Hola, presento el siguiente problema en un equipo Dell, al abrir Zoom y unirse a una llamada, aparece el siguiente error:“No se pudieron detectar su micrófono ni su altavoz. Asegúrese de que sus dispositivos estén conectados correctamente.” He realizado lo siguiente:Actualización de Windows.Revisión de la configuración de privacidad, confirmando que Zoom tiene permisos para acceder al micrófono.Instalación de una versión anterior del controlador de sonido, considerando que podría ser un problema del driver.Descartado que sea un problema de hardware, ya que el micrófono y los altavoces funcionan correctamente en otras aplicaciones como Google Meet y Microsoft Teams.Revisión exhaustiva de la configuración de la aplicación Zoom, sin encontrar anomalías.Actualización de la aplicación ZoomA pesar de estas acciones, el problema persiste exclusivamente en Zoom. La única medida n

Hi, I'm trying to livestream from a youtube account with a different email address than the one I used to create my zoom acct.  Zoom keeps on saying "User not enabled for live streaming".  Please advise, and thank you in advance