Apple Pencil issue with Classic Whiteboard | Community
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Newcomer
October 9, 2024
Question

Apple Pencil issue with Classic Whiteboard

  • October 9, 2024
  • 5 replies
  • 3 views

I use the Classic Whiteboard on an iPad Air. After updating this week to version 6.2.3 my Apple Pencil doesn't write smoothly on the screen. In contrast, the stylus works properly in other apps. It even works properly in the newer Whitboard, but I can't use that option because I can't see the other participant. Has anyone else experienced this Apple Pencil problem?

    5 replies

    Newcomer
    October 9, 2024

    Having the same issue.  Hopefully zoom will fix this.

    Newcomer
    October 10, 2024

    Also having this issue.

    MGSR
    Community Manager
    Community Manager
    October 16, 2024

    Hello Community members!

    I'm sorry for the inconvenience you experienced and the late response.

    Our engineering team is aware of this issue and is actively working to resolve it.

    We do not have an estimated time when it will be fixed, but we will update you on this thread once we have the information.

    For now, thank you for your patience and understanding.

    Newcomer
    November 2, 2024

    Also had this issue for several week 
    please take care this issue ASAP.

    jaybeekayAuthor
    Newcomer
    December 5, 2024

    Now on version 6.2.11. Still having this problem.