Products

My camera suddenly stopped working during a zoom meeting  2 weeks ago.  I have uninstalled and installed the most updated zoom version.  Turned my computer off and restarted it.  Nothing seems to work.  I have brought my laptop into a shop 3 different times to be fixed, and it is still not working.  Would really like to get some guidance on what's going on with it and how to fix it.

How to enable microphone to zoom meetings

So I am a student and have been watching recordings that teachers record for us for almost 2 years. Now all of a sudden I cant watch any videos and it tells me my cloud plan expired. Help q.q

bonjour,toutes mes réunions programmées ont disparu dans l'onglet "réunions".lmorsque je vais sur cet onglet j'ai juste une fenêtre blanche.J'ai testé en créant une nouvelle réunion, elle n'apparait pas dans les reunions programmées, il n'y a aucun menu dans cette fenêtre réunion, aucune texte, c'est tout vide.pouvez vous m'aider s'il vous plait ?

After updating to Mac Sequoia 15.1, I cannot share my whole screen, instead I'm only allowed to share 1 applcation windows at once. And I cannot share my whole desktop/screen. 

Starting zoom-6.2.3 the virtual backgound disappears on connection being substituted by black background. Not always, but regularly. Tryed to turn off/on, close and launch the applications. Laptop Tecno Megabook, Linux OpenSUSE 15.5, zoom-6.2.3, 6.2.6.

Por favor, é possível contratar apenas uma Reunião de 1 hora? Como fazer?

I have two zoom phone licenses and two phone numbers for two users. After leaving my office I have tried to make outbound calls but I can't even find a dial pad to dial the number. My contacts are saying I'm not answering inbound calls but here I didn't even received a single missed call. Can anyone help me in this regard ?

Hi Guys, recently, my normal process to share screen stopped. All functionality and links were checked – all correct. I then tried sharing screen before someone entered the room – was sharing and then stopped as soon as person entered the room.  Is there anything I'm missing or need to do?  I've registered with Help support –no reply thus far, and I have also escalated a ticket request.I'm really needing an answer asap, please for big meetings tomorrow.

When I am holding a meeting as the host a get this message when I try the screen sharing function. Could please anybody tell me why this happens and how to sort it out? Thank you in advance 

My recordins for 1 session are greater than 2 Gb and I can't upload them.I have plenty of space on disk and half of my 32 Gb RAM.How can i upload them on my laptop?

Привет. Где можно найти купоны на скидку на месячный-годовой план Zoom Pro

How many participants can I have with eac h zoom meeting if i purchase PRO?

After updating my Zoom client, I experienced an issue where the video of the speaker is shown on top of or overlayed over the shared screen. This makes it difficult for me to see the text on the powerpoint because the speaker's head/video is in the way. I've tried changing the format of how I view the speaker and participants (standard, gallery, on the side, etc.) but none of these work because Zoom will show both the video of the speaker above/beside the shared screen AND overlay the video of the speaker ON the shared screen/powerpoint itself. Is there a way to disable this? It's very frustrating. I'm using Zoom Workplace Version: 6.1.12 (46889).

If I had a Focusrite Scarlett 18i8 interface with 4 mic (XLR) inputs, will all 4 mics work in a Zoom meeting? If not, is there a way to use an app or something to combine all 4 inputs into a single channel so Zoom would recognize it? Thanks! Ken

I give support to my users in the state as I moved to Norway.I use the free version of zoom.In the past I was able to request remote control so I could help them quickly. My last help session was in July and it was available. But tonight I cannot find out how to ask for remote control.Is it still available?

"I'm sharing my screen, but the 'share part of screen' function is not available. What should I do?"

Hi I have a problem with the camera. The diagram appears of a mobile phone and a lock on the screen. I don't know why the zoom on my laptop is trying to use my mobile phone camera? But when I go to settings, its the only option in the drop down menu.. there is no option to use my laptop camera. What is happening here? 

I have an updated of Zoom.  Previously all of my Google Contacts were available to me within Zoom to invite to a meeting that I was scheduling.  More precisely, I had 16 Google Contacts in a Group Name within Google, so that I could invite the entire group to a meeting, without typing each individual's email address.  All of that ability seems to be gone in the new Zoom.  I am unable to invite any of my contacts, even individual to a Zoom meeting.  And yet, accounting to my Zoom account I have hundreds of Contacts that Zoom can see, but all they are, are phone numbers, no names.  How do I get me contacts with their names back into Zoom?  

How can I prevent people in waiting room from seeing who is already attending a meeting. Or how can I prevent their names from appearing within my meeting? This seems to lack privacy. 

No text available

Hi everyone,I'm struggling since a couple of days now: I'm trying to record a side-by-side view mode with on the left the ppt and on the right multiple speakers cameras. However, it seems that I can't do that... But.. If someone else is sharing the ppt, I can. Moreover, a colleague tried on his computer with his own zoom account and was capable to do it directly but... If I'm trying with his account on my computer, it doesn't work. Can you help me please? Thanks in advance, Sophie 

I can no longer make video or phone calls using the Zoom app when logged into the company's servers via Citrix  Workspace.  I receive an error message that I need to update to a version of the Zoom VDI plugin higher than 5.15.10 (VDI plugin).  The VDI plugin on the desktop I am using to access the server through Citrix Workspace is 5.17.6 (24660).  Any ideas what the issue may be?  I didn't have any issues up until a week ago.

I've been doing Zoom meetings for a long time without a camera and never had problem until a few weeks ago.I am using the Windows app on Windows 11 (not in the browser).It use to be when I joined a meeting, I would get the prompt that said "Join with audio." And I'd join and that was fine.Now, if I try to join a meeting before it has started, when I try to join, your app thinks I want to use my cell phone camera, and I can't find any way to say "no video." I try to join the meeting and when it starts, I have no audio. So, I have to exit the meeting and join again. Then I get the prompt saying "Join with audio" and everything works as before.Wish I would get this to work the first time without video, without all this trouble.Anyone have any ideas about what I'm doing wrong?Thanks,Mark 

I updated my Zoom on my Mac and started having my camera flash, glitch, go black and white, funky colors, reflect my screen during my Zoom calls when not screen sharing. I DO NOT have an external camera connected. I have never had these problems with Zoom before. When I open photo booth or other apps that use my camera  I do not have this problem. I have restarted my computer and redownloaded Zoom. Both have not worked.