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In our system we've got a lot of overflow call queues setup, and they currently show up in the phone directory on the Zoom app and on desk phones.  Is there a way to hide these from the directory so they don't show up when people are searching? Primarily it's needed for call queues but it would also be useful to be cable to exclude auto receptionists too.  We use Yealink T44W desk phones if that is useful information for this.  Thanks!

Hello Team,  I want to share a recording but being alerted that the intended viewer does not have a ZOOM account. Is there a way to let this user watch it without having an account? Thank you. 

Hi, my Salesforce org has conversation insight licenses, but zoom phone isn't supported out of the box.  There is however documentation for connecting with Zoom Phone via the API.  Has anyone done this?  I can't find any specifics on how to integration Zoom Phone with Salesforce Conversation Insights, just API documentation.  

We have Zoom Workplace Business licenses for our users. We have AI Companion turned off org-wide. When in a non-recorded meeting, a transcript option is available to our users and it appears to be doing live-transcription. We are seeing this behavior on MacOS clients v6.2.6. Where are the admin controls for this functionality? Does this transcription happen on-device or is Zoom processing audio data on its servers? Thanks!

Hello,I am having problems with allowing others to edit/access/annotate my whiteboard even it appears I have allowed all participants.  I keep getting a message that says "admin has restricted access to anyone not in my organization" but I am admin and I can find nowhere to even find this setting or change it.  I've checked every section I can find but clearly. haven't solved the problem.  Since I am the sole person on my account, it restricts everyone!Help! 

How to set up resolution for meeting recording, now I face long time of rendering recording video which sometimes get full hd, sometimes 2k, sometimes 4k

I launched a survey in the browser following my meeting. I know it appeared as I saw it launch and I checked with others who also saw the survey and completed the survey. However, now when I check the survey responses it says 0. Does anyone know how to get my response report?

Starting today, any time I open Zoom on any of my linux machines, it terminates after a few seconds. All my machines are OpenSuse Tumbleweed with KDE running Wayland. I have not done any updates since last week and this problem just started today. It also happens on all machines which makes me think it has to be something with my account or with the service rather than my machine or software. The only workaround I found was to downgrade to version 6.2.10 (4983)Yes I deleted settings in my home folder. I also tried both the flatpak and native buildsI have crash dump files but looks like those arent files I can attach to this post  UPDATE: I have 100% confirmed its not my software or machine. If I sign into a DIFFERENT zoom account, all is well. I opened a ticket with Zoom Support and provided logs. Has anyone else ran into something similar? I can delete and recreate my account but thats a bit involved

Cannot see participants when shareing screen on.On my windows laptop this works perfectly fine.On my chromebook i cannot see the participants when shareing a screen, and i cant draw on the shared screen either.  

We are a recruitment company, and occasionally our clients (the businesses hiring) ask us to create Zoom links for their interviews with candidates we have put forward. One of our consultants has created Zoom meetings where she has checked all the proper boxes to allow access to anyone with the meeting link without the host present, and to allow anyone with the meeting link to access the meeting at any time. She has now had an issue with two different clients who use the link to start the interview with a candidate, and they get stuck in a waiting room even though she has unchecked the waiting room option, which should allow them to bypass that. Do you know what might be happening here? 

HiWe face a one-way audio issue with Yealink T-31P IP Phones and Ribbon SBC 1000. The same phone works perfectly with the Ribbon SBC Swe Edge. What I suspect is the Opus codec priority since there is no option of adding the OPUS code in SBC 1000 but is available in SBC SWE Edge. The strange thing is that this issue is never seen in inbound calls from PSTN to Zoom, but it happens every time a Zoom user calls a PSTN number. We don't face any such issue when the Zoom app (Windows, Mobile) is used for inbound and outbound calls. We have tried to make changes to the provisioning template for IP phones, but it doesn't affect anything and nothing changes. Has anyone faced any such issue? I need help.Rizwan  

Hi Team, I am encountering an error on the screen that says Local network permission not allowed.Although we have already enabled the permission, the error appears frequently. How can I resolve this issue?   

I joined a Zoom meeting and would like to check the exact time I participated. I have a free Zoom account and did not host the meeting. I’ve checked my account settings, but I couldn’t find a record of when I joined and left the meeting. Could anyone guide me on where I can find this information?

hi zoom teams and developers everyone on chromebook need a help from zoom teams and devs please fix these issues on zoom web app it only web app to go on a meetings but now it changed everyone hate sometimes hated thing : cannot add virtual background image from internal storage, didn't show the profile picture when in the meeting only displayed name, cannot add any files from chat to others sometimes, when in the meeting the microphone connect bottom of the full zoom page just come up show all white background when pressing the tab button in keyboard it stop showing and make the zoom again normal these are make people in chromebook's sad hate please fix them also when installing zoom deb file to chrombook it's camera doesn't work so please fix these issues !!!

Hello, I want to disable this useless option, as the huge majority knows obviously how to manage the volume on their computers. Where is the option ?

Zoom is driving me crazy today. The speaker audio during my meetings went mute for a few seconds every 5 minutes. I couldn’t concentrate or learn anything properly. I restarted my MacBook. Deleted the app and reinstalled it again. I cleared my cache. The issue still persists. I’m not tech savvy and I need simple solutions. Thank you in advance. Ps: I also tried opening a support ticket and they kept closing it. Really disappointed in Zoom. 

I have an attendee registered for an event who is requesting a receipt.  How can I issue one through Zoom?  Can I set up to the registration so that it issues proof go purchase when they complete their registration?  Or afterwards?

I have some Zoom meeting recordings and would like to take small parts from each recording. Is it possible to edit a text file for the video to obtain video for that text? This can be done with Descript but I'm not sure if it can be done with Zoom.     

I set up regular meeting and now it's not there anymore. I have to subscribe with the link which I sent to the participants. I cannot open it from my account. Before it always was possible.

I've set up a webinar for 2 hours.  Is it possible to extend the duration after the webinar has started, so to add another 30 minutes for it to end at 2:30 while the webinar is still in progress?  This is for a paid webinar subscription and I am the Zoom account admin. Appreciate any guidance.  Thanks !

I just held a meeting with a client for about an hour. I definitely clicked record and we both heard the " this meeting is being recorded" But it is not in my cloud or on the computer. Can any one give me advice on how to recover it? Where it might be or what might have happened? Cos I can't get any help from Zoom. I have a paid account 

I use Hubspot to schedule meetings and a link that I have used 100 times before for a simple meeting not a webinar created a meeting that required registration which caused friction and wouldn't let my notetaker in. Help!

. . .   Win10/64 build 19043   As the Statistics tab shows, opening the Zoom app skyrockets CPU usage to 100% causing crashes, as also noted here.  Also here, and here. Oh, and, here.    Rather than just refer users to your help desk, it might be more helpful to discuss issues here, so that other people experiencing the same issue can implement any suggested changes?   thanks,   jason   AV: Windows Security centre Malware: Malwarebytes, HitmanPro (on demand only) Win10 updates: all applicable + sfc/dism checks   . . .

When hosting meeting, i was able to allow a participant to co host, now i do not have that facility to allow co hosting, how do i bring it back

Me salta un cartel con lo siguiente:No es posible cargar esta pizarraTime out when requesting "RefreshTokenResponse" (-2000-2-42100) (s-code-85c302d5a5-1737077899596)  Al cargar la pizarra no se muestra.