Products

I recently upgraded to Version: 6.2.3 (2056) Zoom Workplace (enterprise) and it is incredibly unstable under Ubuntu Linux 24.04 LTS, to the point where the application freezes within about 5 minutes of usage. Tell me how to troubleshoot or what diagnostics are needed, I'm technical. Zoom v Version: 6.2.3 (2056) is unusable on Ubuntu 24.04 LTS Linux.

I belong to several meetings where we get Bombers and I thought it would be very helpful if a feature was added to the waiting room where you can "Pin" the person as they enter the room.    

After receiving an event invitation via email and clicking the link to download the .ics file for Outlook, a separate calendar titled "untitled" is automatically created. Could Zoom modify this behavior? This issue can be resolved globally by simply updating the code on Zoom’s end. By changing the line METHOD:PUBLISH to METHOD:REQUEST in the .ics file, this would fix the problem for many users.

Hi there, until the other day I was able to make a Zoom meeting booking, click okay and then it would automatically launch an email in Outlook for me to complete which included the access details of the booking. This worked perfectly. Now it seems to only book the meeting and doesn't launch the email. I don't know why. Please help. I would rather write the email in Outlook with all the text facilities than write it in the little box in the Zoom booking dialog box. Also, it means I have a record in Outlook that the booking has gone out. Many thanks!

Ive been using Zoom for the last two months and have not been able to work out how to get my regular zoom attendees emails into zoom ? I have to open up an email copy and paste the email address into zoom? How do you get a list of contacts straight off my computer into zoom? Is there a way to sync so I don't have to go looking for emails? Every time I set up a meeting with one of my staff there's gotta be away. I've asked this question before, but still haven't got a solution to it I still use Google meet and I don't have to spend any time thinking about this. I just type the first letters are their name and it comes their email but here I go in zoom round and round. Not sure why I'm missing this Point. I'm on a Mac. Sonoma 14.5.  I had a problem getting zoom to sync with my Matt calendar but I paid my WebHosting company to set that up for me. Something to do with Office exchange getting contacts into zoom I have failed to resolve if anybody has any suggestions. I welcome it thank

When I go to my recordings, I see all of them but instead of my invite title, it says "Google Calendar Meeting (not synced) ". This is related to the add-on to Google Workspace between Zoom and Google, I have it installed and running and it is administered by my IT team. Is there any trick or recommendation you can provide? 

Good Day. I need to be able to send invites where the other invitees cannot see each others email adresses. I cant do this as a meeting invite as Outlook has no BCC function on meeting invites. I can only BCC people on a email but I want the meeting invite to go to their calendar

We have an enterprise plan and also work with azure management. Will Nested App Authentication (NAA) affect it?

Olá Comunidade.Ao AGENDAR reuniões no Zoom, não aparece mais o convite/invite para copiar e encaminhar aos contatos. É necessário abrir a aba calendário, localizar o agendamento e ir nos 3 pontos e copiar. Antes de gerar a reunião já aparecia o convite em pop-up na tela para ser copiado.Como corrigido?Detalhes:Versão 6.3.6 (56144) em Dispositivo Windows 10Já reinstalei e tentei em conta licenciada quanto gratuita e diferentes dispositivos, mesmo erro.

Hi, I'm experiencing an audio issue when using Zoom or similar platforms like Google Meet and Skype. Whenever I connect my headphones, the sound becomes distorted, over-amplified, or extremely low. What's odd is that this only happens when I open these apps; the audio works perfectly fine when listening to music or watching videos on other platforms.I've already tried checking the audio settings in Zoom and on my operating system, updated my audio drivers, and even reinstalled Zoom, but the issue persists. Has anyone faced a similar problem or knows how to fix it? I’d really appreciate any suggestions! 

Hi everyone, my session controls are supposed to look like image 1 but look like image 2 how do I add the missing controls?    

This has happened on 2 separate occasions. I have a room setup with separate mixer and mics, audio interface etc.  video camera and playback devices through a video switcher and sound reinforcement in the room. Everything sounds great except twice, the outgoing audio has become distorted to the zoom participants. The audio signal path is clean from mic to audio interface. Since I don't monitor the actual zoom audio, I never know this is happening until people start complaining that it is distorted.  To remedy the problem, I have to leave the meeting and rejoin.

I am running the latest version of Zoom (5.10.6) on Ubuntu 18.04 and as of this morning Zoom is no longer able to viewmy camera output (Logitech C525).  Other applications are able to view the camera output but not Zoom. When I select my C525 camera for video the screen is black.   I have uninstalled and reinstalled the application multiple times.  Are device permissions stored under /opt/zoom for things like cameras?  Thanks!

We are a K12 Education entity and have times where we are connecting to official meetings that use Zoom. We are having issues with the majority of our users not being able to download attachments from the meetings.  Typically they are on a Windows PC that has our Internet Filter software installed.  However, I do not have the software installed on my test machine here in the Technology Department, and I am able to download the same attachments without an issue.  We can also remove the filter from a machine having the issue, and it will resolve the problem... but that is not an option. So I know the correct this issue, we need to unblock whatever CDN that zoom uses to host their file attachments during the meeting.  Does anyone have this list of sites they use (or IPs) that we can add to our filter to correct the issue?   As a followup, because my reply to my own post didn't show up, we have already added: zoom.uszoom.commeetzoom.netcloudfron

Many users like us have conference room set ups with the camera located below TV.  During a presentation when the screen or slides are being shared, everyone is now looking up to the top of the screen, the farthest possible from the camera, to see and converse with other meeting participants.   Please add a View Option that locates participants to bottom of the ZOOM presentation.  This seems very simple to implement and add to other View options menu that exists today. Side note--I realize you can drag and drop the window with participant camera view to wherever needed, including bottom of the screen.  But this method overlays the participants on top of the presentation being shared and causes other issues.  A simple View option as described above is much cleaner.

I have noticed recently that some of the meetings I have scheduled are now appearing twice (in one case three times).  The 'extra' meetings have a different meeting ID/Zoom link than the original meeting, and individual users have been invited to these 'extra' meetings (I don't ever invite people to a meeting via the Zoom app).I also recently added a 'Save the Date' for an in-person conference to my calendar, and that, too, is now showing up in my Zoom meetings (even though it is not a Zoom meeting). Once again, individual users are showing up in this meeting in Zoom (it looks like the same people who accepted the calendar invite I sent via Outlook).Any idea what might be going on? I can't seem to find an answer. I didn't do anything to update/change settings between my Outlook calendar and my Zoom account and now I have all these extra meetings showing up...

I have the Workplace Pro Plan. Does this plan give me access to the breakout rooms?  I have a meeting scheduled for tonight and need to have 2 breakout rooms.  Is this possible with my current plan?

How do I get the virtual backgrounds and filters.  I search some places that say click "studio effects" to download ...but the link is not active.

Hi all, I'm trying to figure out how to schedule a meeting for my boss where he is the host and I don't have to be on the zoom meeting.  I've upgraded my account and it's attached to my bosses account as instructed to me by the Zoom sales team but it's been a few weeks now and when I ask the Zoom representatives how to do this they only send me articles on how to schedule a meeting normally.  They've been less than helpful, ignoring follow up emails and as of this moment I've been on hold for 45 min.   So, it's pretty much that simple.  My account (supposedly) has admin capabilities attached to my bosses account however I have no idea how to schedule zoom meetings for him where he is the host, anything I try to schedule automatically puts me as the host and these are calls I don't need to or can't be on.   Thank you in advance!

I was on a Zoom meeting earlier today which appeared to be hacked. This did not appear to simply be a troll or other bad actor in the room. The video for multiple attendees changed to unwanted images and everyone's audio was overridden whether they were muted or not.

zoom会议开启字幕但是中英文无法实时翻译

So my Japanese is not fluent, but I have many different Zoom meeting in Japanese every day. I would like to be able to have the live Captions translated into English, or using AI to translate voice. Is anyone here aware of any solutions to this? The Zoom translated captions require the Host to enable them, so that is out - I can not convince a 100 managers to enable it. It should be something I do as a client, even if I have to pay. Obviously I can use my phone, "Microsoft Translator" and have it translate live, but that isn't great in a headphone only situation. I can probably cook something up with a pseudo audio device and pipe into other software... But it seems this would be one of the first things you would want with Zoom? 

Hello, we work in Turkey and most of our meeting are in Turkish. We have new foreigner colleague. He needs to simultaneous translation of the meetings. When he manually opens translation to English, it really does not work. Subtitle of the Turkish version works well but it does not translate into English good. How can we solve this problem? Do we need to do something else or do you have any other suggestions to make him understand simultaneously?

Can someone please point me in the direction of removing the captions. I don't want the captions at the bottom of the video. Looking through the settings, I don't see the option to remove. Inserting a screenshot below. Screenshot here 

When calls are made through the Zoom Phone/Hubspot integration and if their number is not associated with a contact, the call will not show in the Hubspot call log (activities).This behaves differently from Hubspots own phone system (where they show up as 'unknown') and would skew any inbound call volume statistic reports in hubspot.