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I am having an issue with the scheduler, I have two seperate recurring availabilities, one is 30minute meeting slots and the other is 90, but no matter how I configure it my availability for the 90minute slots doesn't show up. It says there is no availability when there should be recurring availability on Saturday and Sundays. I thought it might be that each schedule "Clashed" somehow but when I set a weekday evening availability that one showed up. Am I missing something? TYIA!

The piss poor customer support offered by Zoom notwithstanding, I would like to find a solution as to why a movie I show during a meeting (class) is not showing for students.  All they is a black screen. I connect to the platform hosting the movie through a link sent to me by Social Dilemma. I have used the link to show this movie probably 20 times with no real issues. When I tried to show it recently, all student could see was a black screen and the closed captions. They could also hear the dialogue, but only a black screen was showing for them.  Suggestions appreciated.

I have been using a private room to host 1:1 meetings. In one of the meetings the client let me know that a hand in a circle with line going around that changes color like something is loading shows up in the lower middle of her screen. (this is not a raised hand, as we experimented with that, but she said its a different icon and different position) It seems to happen 10 minutes before the end of our meetings, I have not had any other clients let me know this is occurring. I tried researching this but can't find an answer. Does anyone know what this might be.Thank you!

I just signed up for Zoom Phone and my profile page indicates my accout has been activated. However, when I try to call out via zoom, I get the message "Service is not available in my calling plan."

Hi,I have been in 3 different zoom meetings now and when the presenter shares their screen, all I see is a white box. I cannot actually see their screen. Has anyone else run into this and know of a solution? It's only happened the past few times. I never had any issues before with seeing other people's screens when they were sharing.Thank you.

We have recently cancelled our Zoom Workplace Business plus with UK/Ireland Unlimited and repurchased a Zoom Phone UK/Ireland Calling Plan only, to be used with the Zoom free meetings plan. However under phone system management all our users are still showing up as being assigned Zoom Workplace Business Plus. I made a change to one user’s profile (upgraded them to admin) and this has led to them having Zoom Workplace Business Plus automatically removed from their account and they are now showing up as being assigned Zoom Phone Basic, and have lost their Zoom phone functionality. However I am unable to assign them a new calling package; the option for the new Zoom Phone UK Ireland Calling Plan is not available when I go to assign package - in fact there are no package options at all. Can you advise?

Hello everyone, Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, and told to re-register. And the loop goes on and on. This loop is also occurring on both desktop and mobile. We've tried incognito or clearing the cache, and it still does not work. I have read that this issue was resolved in April 2023 following a bug with custom questions not being answered during registration, but we have no custom questions set up on our registration forms. Is anyone else having this issue recently or can assist an easy way to get out of this loop? We would like to have this resolved by tomorrow morning the earliest. Thank you.

How do I disable Otter AI Companion? 

Good day. I need help with the Outlook plug-in for sending meetings to our customers. Before update 6.3.5, any time I created a meeting in Zoom, I was able to send the link via outlook , and the calendar reflected that meeting.After version 6.3.5 is not working and it is very annoying to create meeting, copy, paste the link and then go to outlook to send the invitationAny help deeply appreciatedRegards 

hello I clicked the AI companion icon to give me meeting notes, and it looked like it was recording. Now I can't find the AI transcript.Is this feature not automatically set?It was flashing during the meeting but now I can't find the transcript. thx

First time poster, so I hope I've posted this in the correct forum. I've been going round and round with YouTube on this  problem, so I'm hoping maybe someone here might shed some light on this issue. For some time I've been trying to livestream to my brand YouTube channel, but as you can see from the screenshot below, I get a message that I'm not authorized to do it.  I have checked the options in my Zoom account authorizing my account to stream to Facebook and YouTube.  I then checked to make sure that I've verified my account with YouTube; as you can see from the screenshot, I have.  Weirdly I CAN stream through my personal YouTube account, just not through the brand channel.  Has anyone else had this issue?  Any thoughts?  Thanks in advance for  your help. 

I am experiencing an issue with the Zoom Web SDK in my Next.js application. Upon initializing the Zoom meeting, the application displays a black screen.any help or starter kit for next js 15 ?--------------------------------------------------------------this is my console [Fast Refresh] rebuildingzoomus-websdk.umd.min.js:2 success load webimzoomus-websdk.umd.min.js:2 success load jsmediazoomus-websdk.umd.min.js:2 pre load wasm success: https://source.zoom.us/3.10.0/lib/av/audio.simd.wasmzoomus-websdk.umd.min.js:2 pre load wasm success: https://source.zoom.us/3.10.0/lib/av/video.mtsimd.wasm4-------------------------------"dependencies": {"

Our group has about 34 members that will have to be manually assigned into breakout rooms.  (Pre-assigning via scheduling won't work in this situation) I'm trying to speed up the process of manually assigning breakout rooms.   Is it possible to have multiple cohosts manually assigning people at the same time?

In the "Zoom International Dial-in Numbers" page:In both columns for "international Number" and "Tollfree Number"the Philippines shows a green check mark with no telephone number.What does the green check mark mean?Thank you.

Hello, I recorded an important seminar last night using the Zoom DesktoP APP (Version: 6.3.5) on my laptop. The seminar ran through the night, so I set Zoom to record so I could review it in the morning. I ensured the following before leaving Zoom running:The default recording folder was correctly set.My laptop’s sleep settings were turned off.The Zoom app showed the recording status (red dot) at the top of the screen throughout the session.This morning, I discovered that no recording file was created or saved. I have taken the following steps to locate or recover the recording:Searched my laptop for temporary files, including .zoom and __zoom__, but found nothing.Checked the default Zoom recording folder, which is empty.Opened the Zoom Desktop App and checked under Recordings, but the session is not listed.Logged into the Zoom Web Portal

As in the title Zoom is unstable and does not allow me to share (just times out at other end) my screen on my NBN Fibre 250mb connection. However when I am in failover mode on my 4G sim mobile connection at 30mb it works fine. I have tried several different solutions but not really knowing what I am doing. Any help much appreciated.

タイトルと写真の通りです。以前はログインできたのに、今はログインできなくなりました。なぜですか？Zoomは最新バージョンです。iPadOS:18.0.1

Hi, I have been granted access to schedule Zoom meetings for my colleague (John). However, when I create Zoom meetings for myself and other people (not John) through Google Calendar, the meetings default to having the 'Host' being John instead of my name. It's listed as:'John is inviting you to a scheduled Zoom meeting.'

I am the "IT team".  How do I get around this?

Is there a way to allow for public access to meetings by posting the Zoom link online without having to use a passcode or accepting a person into the meeting. I would like a virtual courtroom to allow anyone to view online by only clicking the zoom link but not have any communication in the meetings, only viewable? I use Youtube but would like to bypass this process. Thank you!

I have been told that the Time Range feature in the Zoom Dashboard has changed and you can only view up to 3 months no longer. Who thought of this? It is a really frustrating and useless feature. I can't imagine any user thought this was a great idea. Now we can't see what we schedule in the long term. If Zoom doesn't return this feature to its previous uses I personally would like to move to another platform that is not limiting it's calendar view. Any recommendations? Would Microsoft Teams works?

Account: Zoom Workplace ProWe have a problem switching meetings-IDs from owner to member.The owner O installed a meeting called M-A (ID 12345678).Meeting M-A is supposed to be started by a member B. How do we enable member B to start meeting M-A.If we log in as member B there are no meetings listed. It seems that members are restricted to 40 min meetings.Intention: member B can start all meetings, but cannot change any settings.Thanks for help!

We have multiple Windows Zoom Rooms running version 5.17.1 that sporadically have audio issues when connecting primarily to Teams meetings.   When this issue occurs, no audio is heard from the meeting, nor can the other meeting participants hear the audio in the Zoom Room.  A reboot of the Zoom Room will resolve the issue for a while (but it occurs again within a day or so). This seemed to have started within the past week or so, so I suspect the issue is with the 5.17.1 update.  Anyone else having this issue, or is this is a known issue that will hopefully be resolved soon?

hi I am currently a "PRO" user since we have a small team and happy since many months with the paid plan. I would like to use the Full HD features of my high-spec PC from your Business plan HOWEVER, that plan requires 10x seats which we don't really need as we have a small team so it would be a waste of €uros.Though i'd like to test/use the FULL HD features. I want to make a request to enable FULL HD 1920x 1080 on PRO accounts as well without having to upgrade 10x seats for the Business plan. Maybe for a small price increase? Why don't you give the option "normal" 1280 and "full" 1920 for i don't know 5€ more or something? We don't really need ALL the functionalities of the Business plan for now. I've already expressed my wish of using FULL HD a few times and i find it limiting being locked at 1280x720 resolution. I am a big fan of Zoom and would love to level up

I'm having an issue at the moment with my Zoom PhoneI'm not being alerted when calls are coming through and am just seeing missed calls once the call rings out, so I'm currently unable to answer phone calls.The phone isn't ringing and there is also no pop-up visual alert when someone calls - I just see missed calls.I tried calling myself from another phone and it was ringing but I couldn't see anything in Zoom until I hung up the call and then it showed as a missed call