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I was the chairperson of a non-profit board that has a Zoom Pro account. When I left the board, we changed the name on the account to the new chairperson. I have my own Zoom account and get invitations to Zoom meetings not related to the former non-profit. But when I click the link from the Zoom meeting invite it grabs the non-profit account and displays my name as the new chairperson's name. When I schedule meetings using my own account, my name displays correctly. What do I, or the non-profit, need to do so Zoom links don't grab the non-profit account when the invitation is to me, not the non-profit?

Ready to boost your productivity and stay ahead? Register today and elevate your expertise!   Here's what's in store:   📅 March 6: Stay Ahead with What's New at Zoom?  Get a first look at the latest features, security enhancements, and collaboration tools. Optimize your Zoom experience and connect with fellow enthusiasts.   📅 March 12: Transform Your Workplace with Zoom Workplace Open Office Discover how to create a seamless, productive environment using Zoom's integrated tools. Get insider tips and maximize your investment.    Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).   📅 March 19: Unlock AI-Powered Productivity with Zoom AI Companion Open Office  Experience firsthand how Zoom's AI tools are revolutionizing collabora

When I try using ctrl-shift-c in google docs in order to see word count, it either tries making a clip for zoom, even if I don’t have zoom open, or it doesn’t do anything when I disable it on zoom settings. It is really annoying, and is there anyway I can change it or disable it so that it won’t affect me? The shortcut literally has been cutting off input for other sites like google docs. I'm on Basic plan. I've already tried old solutions to this problem but for some reason the whole layout has changed and I no longer can change my keyboard shortcuts.

Ready to boost your productivity and stay ahead? Register today and elevate your expertise!   Here's what's in store:   📅 March 6: Stay Ahead with What's New at Zoom?  Get a first look at the latest features, security enhancements, and collaboration tools. Optimize your Zoom experience and connect with fellow enthusiasts.   📅 March 12: Transform Your Workplace with Zoom Workplace Open Office Discover how to create a seamless, productive environment using Zoom's integrated tools. Get insider tips and maximize your investment.    Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).   📅 March 19: Unlock AI-Powered Productivity with Zoom AI Companion Open Office  Experience firsthand how Zoom's AI tools are revolutionizing collabora

Ready to boost your productivity and stay ahead? Register today and elevate your expertise!   Here's what's in store:   📅 March 6: Stay Ahead with What's New at Zoom?  Get a first look at the latest features, security enhancements, and collaboration tools. Optimize your Zoom experience and connect with fellow enthusiasts.   📅 March 12: Transform Your Workplace with Zoom Workplace Open Office Discover how to create a seamless, productive environment using Zoom's integrated tools. Get insider tips and maximize your investment.    Product Sessions: Meetings, Phone, Communication (Team Chat/Mail & Calendar/Scheduler), Productivity (Clips/Whiteboard/Surveys/Notes/Docs), and Spaces (Rooms/Digital Signage/Workspace Reservation/Visitor Management).   📅 March 19: Unlock AI-Powered Productivity with Zoom AI Companion Open Office  Experience firsthand how Zoom's AI tools are revolutionizing collaboration. Learn to drive smarter w

If we delete a user from our account, will the meeting links that they had already created still work or no?

Hi, I am a paid customer and users from China can not join. Please fix or give me my money back.

Hey everyone, Lately, I’ve been experiencing some annoying issues with Zoom—random audio dropouts and video lag, even with a stable internet connection. I’ve tried adjusting settings, updating drivers, and even switching devices, but the problem still pops up occasionally.I use Zoom for client calls and team meetings, and since I also run an eCommerce business using Sellvia, clear communication is crucial for handling orders and discussing strategies. Has anyone found a reliable fix for these issues? Any tips on optimizing Zoom settings for smoother performance? Would love to hear what’s worked for you!

We've got a scenario where a teacher wants to create a One-to-One Zoom Scheduler booking page for a duration of a single day only.  However, Zoom Scheduler doesn't seem to allow you to select only one day when setting up a booking page.  If you do that and then try to proceed, it warns you "End date must be greater than start date."  If you try to only select one date it tells you "End date must be provided."  Am I missing something obvious here?  There are events that are one day only, especially in the education realm.

We want to use Zoom phone to handle all calls in auto attendant mode AND have the voicemails left in the main mailbox. We have been able to set up auto attendant and have calls routed to the attendant mailbox (#801) but have not been successful in getting the messages at the #800 level.

Hi, I'm fairly new to using Zoom and I was wondering if anyone can help me with a problem? When I send a time in my link the time that the person receives is not the same time. My time zone is the same but she still is receiving a differnet time as I intended for her to have. Does anyone have any suggestions or solutions for me?

I've had this happen a couple of times in the last 2 years- When the person who is screensharing annotates, and annotation disappears after a few seconds. It is not happening to the participants. The last time this happened, IT had to uninstall and reinstall Zoom on the computer. Can you think of anything else I can try first?

Error says "Cloud Recording has been disabled. Delete existing recordings or purchase additional storage to continue to record" When I go to recordings, there are no recordings there. There is no Trash tab/link so cannot see/delete what's there. I am the account admin and only user. I have an active (basic) Workplace Pro account (and Webinar subscription). How can I delete recordings from trash? thanks all!  

How do I get this bug to the Android Zoom app beta team? During Zoom meetings I want to use my Motorola RAZR+ 2024 smart phone (this is a foldable phone, aka "Ultra 50" internationally) external display. Zoom launches and audio and video works initially, but within 30 seconds the broadcast (my picture) video freezes. I can start and stop the camera sharing and the broadcast (my image) video refreshes, then freezes again. I downloaded the Zoom app (Android beta version) from the Google Play store, and have automatic update installation enabled. However even the newest beta version has this problem. (Of course, did all the normal troubleshooting -- restarted the Android OS power off/on, re-installed Zoom, cleared app cache, etc.). If I have my Motorola RAZR+ phone open, so the Zoom app is open on the large (unfolded) primary display, no problems. So this is only a problem with the smaller, folded, external display. I contacted Motorola, and they say it is a problem fo

I have a DragonTouch K10 tablet (Android 8.1.0).Internal, Bluetooth and wired headset audio are all fine with other apps, e.g. AudioLab, where I experience no problem at all with any of the microphones. (AudioLab did need me to opt explicitly to use the Bluetooth microphone the first time.)But I simply cannot get the Android Zoom app (currently version 6.3.11 (28195)) to pick up audio from any microphone at all, internal, wired, or Bluetooth. Zoom thinks I have a microphone, the microphone permissions setting is in place, but no sound is picked up. Meanwhile the speaker is 100% fine in all cases.I have uninstalled and reinstalled Zoom on the tablet from the Google Play Store, and most recently tried the app download on the Zoom website, all with no joy.This site indicates that Zoom fully supports Android 8.1.0.I have tried the Zoom test (zoom.us/test) which just tells me I have a microphone and then exits (not helpful).I have run out of things to try, any ideas gratefully received.

I want to install Yealink A30 in my office and use Zoom as platform. I would like to know what type of license is required? Do I need only Zoom Room license or I also need Zoom Workplace Pro?  

I received an e-mail that advise me that my account is suspended. Have you some explanation?  

I bought a Neat bar and got the ZOOM Rooms license to operate it.  I still have my pro license.  ZOOM Rooms won't let me do meetings in excess of 40 minutes even though I have both licenses.  Do they need to link somehow?  I use the same profile and login with both licenses but my user management shows both licenses with two different emails.  the new email for the Rooms license looks computer generated.

I was wondering if there is an active API or SDK to display Workspace Reservation and embed it on a locally hosted website?

At a meeting, as the host, when I spotlight someone, it works for others but not for me- I still have gallery view. I want to record the session with the speaker spotlighted and sharing their screen, (50/50 style) but all I get is their screen and gallery view which is no good for the recording - any ideas what I can do?

As a Co-Host, in support of groups of 20-30 participants, I find it challenging to view and manage several panels at once.  I'm using a 24" iMac and trying to see it all - (e.g. Participants Panel; Chat Panel; Breakout Room Panel, etc.). Any Tips?

They want to send an email and make zoom room as cohost – Respect and TeamworkRespect - It is used for webinars - Find best practices of zoom rooms can be integrated and controls can be done from zoom room Polycom panel Respect and teamwork is a zoom room

I have read about Spotlight and decided to use it during a meeting of writers where I serve as Zoom Host. They produce short documents, send them to me and I put together a document for the group. During the meeting, I use Share Screen to show the document so others can follow along as the author of the section reads what s/he had submitted. When I Spotlighted the reader, others could still change their view so that they still saw all participants rather than just the Spotlighted one. This is not what I expected and seems to contradict what I read about Spotlight. The session isn't being recorded. Am I missing something or is that just the way it works?

When you are hosting a Zoom meeting and sharing your desktop, is there a way to hide the speaker box where the speaker's camera image is normally displayed? We hope to do this because the speaker's image is already embedded in the Microsoft sharepoint slides. Thank you.

I have an upcoming meeting using Eventbrite for tickets and setup zoom workshop through them too so automatically emails them zoom link.  Can non-Eventbrite ticket holders get into call to when I email them link or bc put link on Eventbrite will it not open for them?  I assume there should be no problem but relieved for any clarity, thk u.